Regal Care Services

Jen Shoes Building, Castlefields, Stafford ST16 1BQ
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8.5 2 Reviews
  • Regal Care Services, Stafford
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Care Provided by Regal Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Regal Care Services Ltd
  • Person in charge
  • Loice Mutungi (Manager)
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Regal Care Services Reviews (2)

8.5

Regal Care Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Regal Care Services has 2 reviews.

Overall Experience

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Date Published

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Review from Michelle A (Daughter of Client) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Four carers started caring for Dad from approximately February 2022 to January 2023 in this period of time my dad, sister and I got to know them very well. Dad had Pulmonary fibrosis and had complex needs. This involved him being on large amounts of home oxygen, regular nebulisers some of which were
antibiotics and difficult to administer. We liaised regularly with Regal Care Service regarding Dad's changing needs, my sister and I work full time and when we couldn’t be there Regal were very adaptable to fit in. They took care of all Dad's needs professionally not only for personal care but time to have a chat, they always went above and beyond even washing up and pushing a hoover around, they were sensitive and caring, my sister and I will be forever grateful for the care they gave to Dad .

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Douglas D (Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Regal Care Services Ltd on numerous occasions, who provided live-in care for me.


They have always proven to be a very reliable and professional company. Their care staff always displayed a high level of care and competence in their work. Furthermore, they always showed respect towards

myself and my family whilst they were in our home.


I can genuinely say, I’ve always felt safe and secure whilst in their care, and it was a true pleasure to work with such friendly and caring individuals.


I would highly recommend this company to anyone looking for a care provider for a family member or themselves.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Regal Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Regal Care Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Regal Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Regal Care Services

What Type of Services does Regal Care Services offer?

Regal Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Regal Care Services to verify any information. View our terms and conditions. Regal Care Services has a Basic Service – more info.