Home-Care Perfection

17 Market Street, Shipley BD18 3QD
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9.7 20 Reviews
  • Home-Care Perfection, Shipley
Home Care Perfection Ltd is an established community care provider, dedicated to delivering quality care services in the Bradford area of West Yorkshire. The company takes great pride in offering high-quality, person centred care services that cater to the unique needs of clients and their families.

The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide range of services, from personal care and assistance to shopping and cleaning. They also offer more specialised care services such as dementia or continence care.

Home Care Perfection Ltd recognises that everyone's needs are unique, which is why care plans are tailored to the individual. Services are flexible and designed to support clients' changing needs, ensuring that they receive only the best care.

The company values partnership and collaboration, and always strives to build positive relationships with clients, their families and other health care professionals. The team understand that open communication and working together ensures the best possible outcomes for all involved. Their goal is to provide clients with the care and support they need to enhance their quality of life and promote independence.

Home Care Perfection Ltd is proud of its reputation as an organisation that goes above and beyond to deliver exceptional care services.

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Care Provided by Home-Care Perfection

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Home-Care Perfection Ltd
  • Person in charge
  • Lynne Holmes (Registered Manager)

Funding & Fees Guide for Home-Care Perfection

  • Prices

  • £26.50- £28.50

Home-Care Perfection Reviews (20)

9.7

Home-Care Perfection has a Review Score of 9.7 (9.709) out of 10, based on 20 reviews in the last 2 years. Over all time Home-Care Perfection has 20 reviews.

Overall Experience

  • 15
  • 4
  • 1
  • 0
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Date Published

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Review from Mark T (Son of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team from Home-Care Perfection has been excellent. The caregivers are kind, patient and understanding of my mother's needs. Some have gone above and beyond what I would expect, which has made a big difference to my mother's mood. Whenever I have an issue or need something extra, I know it is a phone
call away, and the change is made quickly.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your positive feedback. I am so glad that the staff make a positive impact.


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Review from H H (Daughter of Client) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very well looked after by a team of kind, caring people from Home Care Perfection. They are responsive to any amendments required to his care plan as his needs change. The office staff are always available and very approachable. Thank you for everything you do for us.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your positive comment. Our staff are dedicated to a very individualised approach and I am pleased that this is working well for dad.


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Review from C B (Daughter of Client) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, my experience with Home-Care Perfection is good most of the carers are excellent. They are very kind and understanding with my Mother who has dementia and is quite challenging. She seems to be quite happy with most of them.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for taking the time to provide a review. I am glad you are happy with the service provided.


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Review from A M (Daughter of Client) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very well cared for by a devoted, cheerful, passionate, reassuringly helpful team of enthusiastic and deeply committed selfless carers. Acts of kindness, going the extra mile - powerfully describe the special qualities attributed to these dedicated souls. A listening ear, a kind word of inspiration,
empathy, and understanding 'rainbow moments' of joy and laughter, Mum's carers are her mighty rock. Thank you for being rays of sunshine, the brightest sunshine.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

We are absolutely overwhelmed by your very kind words. I am so proud of our team for the support they provide and I am happy that they make so much of a difference in the lives of Mum and yourself.


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Review from P H (Husband of Client) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's, she finds it difficult to do most things. The support she receives is excellent. My wife gets stressed out, the carers calm her down when they arrive.
Thank you for your kindness and your support.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your kind words. I will be sure to pass this on to the team who care for her.


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Review from D M (Daughter of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the service good to fair but I do think it would be better if a daily message was sent to me to tell me how my mother is because she has dementia some days she says nobody came or I got no food, so it would give me peace of mind to know these things. Hope this helps improve your service.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for this feedback. We have an app that gives you access to the daily notes so I have sent you the link to log in. This should resolve the issue and give you peace of mind.


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Review from M P (Daughter of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum gets on so well with her carer. She is always willing to do anything mum needs. According to Mum, she would give her 5*. Knows how to cook mum's kind of food.
Just 1 male carer who didn't understand how to support mum with food etc. All other carers do what they can to help and support Mum.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your review. We appreciate you taking the time to complete it.


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Review from Simon M (Son of Client) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home-Care Perfection have been providing care for my mum for 2 months. She has severe paralysis from a stroke and Alzheimers. This company is outstanding in all areas. The management are caring and professional, the carers are likewise respectful and gentle with my mum. Any small issues have been resolved
quickly due to the excellent communication between the family and the management team, and also carers are provided with outstanding training. My mum had been left in pain on multiple occasions by her previous care company, but since the day this company took over, she has had almost no pain and no infections.
The carers ensure they get my mum comfortable. She is always happy with the professional friendly service she receives. Her home is always left clean and tidy.
Before finding Home-Care Perfection we had lost hope that any home care company in Bradford would have the competency to be in the care industry. We cannot thank the management and their team enough for their hard work.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your lovely kind words in regards to the service we provide. We are also very lucky that we work with such a lovely proactive family and we look forward to this continuing.


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Review from Syed M (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home-Care Perfection provides an excellent personal care service for my dad. They are really easy to talk to about anything and made my dad feel safe and comfortable. I highly recommend Home-Care Perfection to anyone who requires support for themselves or for their family member.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for your very kind feedback. I will ensure the team is aware and we aim to continue in a positive manner.


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Review from E M (Daughter of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On the occasions I have been visiting Mum when carers have attended they have always been polite and friendly.
Mum when I have asked has said they are fine but she cannot always remember their visits. She has on occasion said one carer in particular is always talking on the phone in a foreign language
but I have reported this and it was very promptly dealt with by the office.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your positive review. It is very much appreciated and we look forward to continuing this level of support.


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Review from Amanda S (Wife of Client) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and compassionate!
Home-Care Perfection has been looking after my husband's care for six months. It is so important to have continuity of carers and his wonderful, kind, and professional team do their utmost to ensure his complex needs are met, always treating him with dignity and compassion,
they have become part of the family.
Looking after my husband can be a challenge, his warm and caring team have stepped up when I am struggling and are there for me too, nothing is too much trouble, I really appreciate all their support.
The team are provided with ongoing training to ensure they are up to date with all elements of my husband's care. They log all his care tasks on an app which I can view, this allows me to keep my own records up to date, which is another vital element in Dennis’s care. When I have contacted the office, I have always received a timely response, dealing with any issues that arise or when requesting additional cover.
Thank you for all your care and support!

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your positive review. It is very much appreciated and we look forward to continuing this level of support.


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Review from M P (Partner of Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, staff always helpful and go above and beyond, would recommend to family and friends.
We had another care provider and were not happy to move across and it was one of the best decisions we have made.
Thank you for all your support.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for reviewing our service so positively. We look forward to continuing to care for mum to a high standard.


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Review from S B (Daughter of Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had an operation on her foot and needed support.
Home Care Perfection provided excellent care. Extremely professional and friendly staff. They were punctual and attentive making my mum feel very comfortable.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for your time in reviewing our service. It is very much appreciated.


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Review from H Y (Daughter of Client) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been using Home Care Perfection for my mother's care needs, and I couldn't be more pleased with their services. The team is compassionate, professional, and truly dedicated to providing the best possible care for my mother. They've gone above and beyond to ensure my mother's comfort and well-being.
It's such a relief to know she's in good hands. Highly recommend their care to anyone looking for top-notch support for their loved ones.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your very positive review. We are so happy that the service meets all requirements.


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Review from Kamran H (Friend of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent and professional service all around, well done! I recommended a friend to use this for their relative who needed care. The team at Homecare really looked after them and went above and beyond in the care they offered.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for your recommendation, it is really appreciated.


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Review from Shagufta G (Relative of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Care Perfection has been providing support to an elderly family member for a number of months. I have only positive things to say about the carers. They are respectful, kind and understanding and nothing is ever too much trouble. I would highly recommend Home care perfection for your loved ones.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you so much for your positive comments in regards to our service. It is very much appreciated.


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Review from Tracy C (Daughter-in-law of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home-Care Perfection offers respite care every Saturday in our home to care for our mother, we have been using them for over 6 months. One of the ladies is the main caregiver and looks after my mother-law-in extremely well helping her feel relaxed by being a friend not just a carer. In all, we find
them reliable, trustworthy, friendly and experienced and don't know what we would do without them. Highly recommend to anyone needing help.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thanks for your very positive review. It is a pleasure to support our lovely client.


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Review from S S (Daughter of Client) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We first contacted HCP in August ‘23 when we felt our much loved Mother needed more care in her own home - specifically getting up in the morning, full body washing, administering prescribed creams and medication, dressing, and being given breakfast. We have opted to self-fund this at the moment.
HCPs
were quick to respond to initial inquiries and able to come out quickly to do an assessment. A Care Plan was agreed upon and put in place promptly. HCP has provided care 6 mornings a week and we are generally happy with this provision and the caring and thoughtful nature of the carers. There have been some issues with carer continuity, timings, and tasks as agreed initially but, on the whole, these have been dealt with when raised with the provider. We can monitor our Mother’s care and make additional adjustments as necessary.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for your review. We pride ourselves on being a responsive provider and always aim to resolve any issues or concerns promptly. I am pleased that your experience has been mostly positive.


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Review from E N (Husband of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started using Home-Care Perfection this year and we've found the carers to be reliable, friendly, caring, and experienced. We have been very impressed. The carers enjoy their work looking after people and the central office has been easy to contact.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

Thank you for this positive feedback. We look forward to continuing to support you in the future.


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Review from David Michael P (Husband of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall I am very satisfied with the care provided. We receive very good care and attention from the majority of the carers. The better ones are only too willing to provide the very best possible help and attention. However, this standard is unfortunately let down by a small minority who seem to wish
to get away as quickly as possible. I fully accept that where individuals are concerned, it is inevitable that there is bound to be variations and therfore have marked my comments accordingly.

Reply from Lynne Holmes, Registered Manager at Home-Care Perfection

It is good to hear that you are happy with the service provided. If we can be of any further assistance please do not hesitate to get in touch with the office team.


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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Home-Care Perfection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Home-Care Perfection is calculated as follows: ( (89 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 117 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home-Care Perfection is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Sohail

Sohail Bhatti

Job Title: Owner and Director

Joined: 2021

The reasons for starting this business are tremendously personal; in late 2019, my terminally ill father reached a point at which he required the assistance of hired care staff. Sadly, the experiences I had navigating the home care agencies of Bradford were less than positive. Rather than settling for mediocrity, I used these experiences as inspiration to set a new standard for local care. Home-Care Perfection is a business that meets these high expectations by never losing sight of our service users’ needs. Our principal belief is that when it comes to supporting your loved ones in their time of need, nothing short of perfection will suffice.


Lynne

Lynne Holmes

Job Title: Registered Manager

Joined: 2023

I have approximately 28 years of experience in the care industry and I can genuinely say I have loved every minute of it. I have worked in various roles starting as a care assistant and progressing all the way up to Registered Manager. My current role at Home Care Perfection includes regularly monitoring the service, ensuring it runs safely and effectively for our clients, and complies with industry legislation, if not exceeds. I also ensure that the care team receive appropriate training to provide excellent quality care. My aim is to exceed our clients’ expectations by developing a holistic, person-centred approach to care delivery, with a focus on promoting independence for everyone.


My empathetic nature drives my desire to enable people to achieve fulfilling, independent lives whilst remaining in their own homes.


Faz

Faz Hussain

Job Title: Compliance Manager

Joined: 2023

I have worked in a variety of areas but I always felt something was missing. When Covid arrived I began my first role as a care worker and it was the best decision I ever made – I felt and still feel fulfilled. I have always been a naturally caring and compassionate person so I feel this role is made for me. I have worked hard on my journey and learned various tasks in my position, resulting in my recent promotion and continued learning and development. The feeling I get when person-centred tasks are planned and in place is so amazing! The service user is getting the support they need, the care staff are able to carry out their duties with ease because all the information they need is current and informative and I have created this. My current role allows me to create person-centred care plans, as well as meet all the lovely new clients we acquire. I can easily and honestly say I am in my dream job! When a client takes that first step towards their independence, that is an accomplishment for them and myself, I helped to get them there. Most days I go home thinking I have achieved something today, this acts as my motivation to go back the next day and do it all again.


Frequently Asked Questions about Home-Care Perfection

What Type of Services does Home-Care Perfection offer?

Home-Care Perfection offers Home Care.

How many Carers does Home-Care Perfection employ?

Home-Care Perfection employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home-Care Perfection to verify any information. View our terms and conditions. Home-Care Perfection has an Enhanced Service – more info.