Lenpat Ltd

14 Museum Place, Cardiff CF10 3BH
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9.2 9 Reviews
  • Lenpat Ltd, Cardiff
Lenpat Limited is a fully established care company currently operating in Cardiff and Bristol. They offer domiciliary care and support services for adults with varying degrees of support needs including, live-in, overnight support, sit-ins, Personal Assistance/Companionship services.

All staff are fully trained to very high standards and well experienced, with up-to-date DBS checks.

Lenpat Limited's services are person-centred and tailored to individual client needs. Their support services range from short 60 minutes visits to 24hrs live-in support services throughout the year.

The Manager works hard to ensure client satisfaction and care is provided to optimum standards of excellence. They endeavour to ensure regular staff for their clients who require long-term services in their own homes. There is always a staff on-call as part of their contingency plans.

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Care Provided by Lenpat Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Lenpat Ltd
  • Person in charge
  • Ellen Ogiemwonyi (Manager)
  • Admission Criteria
    • We do not provide specialised medical services

Funding & Fees Guide for Lenpat Ltd

  • Prices

  • Typically, £22.00 - £27.00 per hour

Lenpat Ltd Reviews (9)

9.2

Lenpat Ltd has a Review Score of 9.2 (9.155) out of 10, based on 5 reviews in the last 2 years. Over all time Lenpat Ltd has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
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0
5
4

Review from Kay O (Son of Client) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They helped look after my mum who had mobility issues. I was really happy with the service they provided and would use them again.


The carer also build a bond with my mum and helped her with her daily needs.


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Review from Danny P (Son of Client) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, overall a good approach. A mixture of carers from mature, helpful and experienced staff, to young and inexperienced staff, who perhaps could do with a little more guidance. Management can be a little slow to respond to communications.

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Review from Simon K (Son of Client) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's carers are very professional, courteous and friendly and always keep me informed of every part of my mother's care. They provide a much higher care standard than my mother's previous care agency which is why I needed to change. They are everything I could want in a care team; I would highly
recommend them. Thank you so much

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Review from Errol B (Son of Client) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the level of care displayed by the carers and I'm very appreciative for the support afforded to both me and my mother. Thank you. Kind regards.

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Review from Solomon F (Husband of Client) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended to Lenpat and they gave wonderful care to my wife, and it's a great experience having them around to give assistance and support to my wife. My wife was operated on and all through that period she could not do much on her own and Lenpat Team gave the best assistance and care to my
wife and baby all through the period and I had a wonderful experience and excellent value for my money

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Review from M F (Client) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Lenpat for a long time and could not wish for a better care agency they are always on time. The carers are absolutely wonderful and will do anything to help you if you are worried or need to speak to someone there is always someone on the end of the phone. The manager comes out regularly
to visit you and is ready to help

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Review from M L (Friend of Client) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend used Lenpat Ltd staff when she had a knee replacement in December 2021. Every time I visit my friend to support her I meet these Carers from Lenpat Ltd. They treated my friend with dignity and respect. Also very nice to her visitors. They assisted my friend with personal care, shopping
cooking and tidying the house. My friend said she paid privately for the care

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Review from Santigie K (Client) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a cataract procedure done. I needed help as I could not drive immediately and I was advised to avoid bending down. I was also advised to get someone to help me to administer eye drops if I struggle.


I searched for a short term carer to help me with activities of daily living just for four

weeks. I paid for four weeks. I was ok after three weeks and I asked the carer to go. I was 100% satisfied with the service that I received from my carer. I am very happy to recommend Lenpat Ltd carers to anyone or any family looking for a care/support service provider.

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Review from H A (Friend of Client) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my friend had an accident she needed a live-in carer and someone recommended Lenpat Ltd. They rendered quality service and made sure she was always comfortable and her needs were meant. They were compassionate and understanding.

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Current Review Score: 9.2 (9.155)

Overview of Review Score

The Review Score of 9.2 (9.155) out of 10 for Lenpat Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.655 for Lenpat Ltd is calculated as follows: ( (19 Excellents x 5) + (10 Goods x 4) ) ÷ 29 Ratings = 4.655

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lenpat Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

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Ellen Ogiemwonyi

Job Title: Registered Manager

Joined: 2016

The Registered Manager of Lenpat Limited is Ellen Ogiemwonyi, she has worked in a variety of social care settings for over 17 years. Prior to establishing Lenpat Limited, she has held the post of a senior care worker, and field supervisor with a care provider within the social and health care sector. Her aim is to ensure people who use the service feel confident in the service and Lenpat Limited is committed to delivering high quality support in accordance with the National minimum standards.


Ellen Ogiemwonyi level of expertise and experience promotes stability and continuity in the services offered and the value base required to develop the service in a professional and flexible way. Among other qualifications, an ongoing Diploma in Level 5 Diploma in leadership for health and social care, Level 3 Diploma in health and social care (Adults), QCF Level 2 in Adult and Social Care and amongst other care certificates.


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Margaretmary Arakpogun Arakpogun

Job Title: Responsible Individual

Joined: 2020

The Responsible Individual for Lenpat Limited is Miss Margaret-Mary E Arakpogun. She has worked in a variety of social care settings for over 5years. Prior to joining Lenpat Limited, Margaret has held the post of Care Coordinator in two other agencies in the health and social care sector. Her aim is to ensure that people who use the service feel confident in the service and Lenpat Limited is committed to delivering a high quality of support in accordance with the National Minimum Standards Regulations.
Margaret’s level of expertise and experience promotes stability and continuity in the services offered and the value base required to develop the service in a professional and flexible way. Among other qualifications, Margaret holds an MSc in Business Management, BSc in Public Administration, Level 5 QCF Diploma in Management and Leadership, Level 3 QCF in Adult and Social Care, and a Care Certificate.


Frequently Asked Questions about Lenpat Ltd

What Type of Services does Lenpat Ltd offer?

Lenpat Ltd offers Home Care.

How many Carers does Lenpat Ltd employ?

Lenpat Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lenpat Ltd to verify any information. View our terms and conditions. Lenpat Ltd has an Enhanced Service – more info.