Vintage Social Care

1317 Braemar Court, Melton Road, Syston, Leicester LE7 2EN
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Top 20 award
10 18 Reviews
  • Vintage Social Care, Leicester
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Care Provided by Vintage Social Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Vintage Social Care Ltd
  • Person in charge
  • Liam Brooks (Company Director)

Funding & Fees Guide for Vintage Social Care

  • Prices

  • Please contact to discuss fees as all packages differ depending on needs
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Vintage Social Care Reviews (18)

10

Vintage Social Care has a Review Score of 10 (10.000) out of 10, based on 11 reviews in the last 2 years. Over all time Vintage Social Care has 18 reviews.

Overall Experience

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Date Published

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11
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Review from Janice C (Wife of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care company were excellent in every way in Caring for my husband. Always came with a smile and plenty of chat. On his passing, they went above and beyond whilst being a shoulder for me they offered to wash him and make him comfortable. I couldn't have asked for anything more. They were incredible.

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Review from Amy L (Daughter of Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage has been a lifeline to our family, the care and support we have received has been incredible. Mum didn't want carers, but her vascular dementia was getting worse and it was something she needed. Vintage staff took their time to get to know Mum, building up trust and relationships and now Mum
welcomes and enjoys the visits.
They are always helpful, kind and compassionate.
I cannot recommend this team highly enough. Simply amazing.

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Review from Maria G (Daughter of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last 4 months specifically Vintage have given my mum outstanding care after a hospital visit. Alongside that, they also supported the family as we all learned to cope with a big increase in Mum's needs. As it has been a constantly changing picture, they have been both helpful and flexible in
adapting to Mum's needs. All the staff are very friendly and always do their best to assist Mum and cheer her up with their cheeriness. We are very grateful to all at Vintage.

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Review from P S (Granddaughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was looked after by Vintage Social Care from June 2023 to September 2023. It made me feel super comfortable that the team cared for him even if it was for a short amount of time, they were all so caring towards my grandad and to us as a family. The management team are so supportive and lovely,
I would recommend Vintage to anyone in need. A big thank you to all of you!

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Review from Janet M (Wife of Client) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage definitely gets a 100% score from me. I have had their care and support for my husband for over 2 years now. The support includes me and our extended family. When my husband was in hospital before Christmas they regularly phoned to check on his progress and to see that I was okay and whether
I needed anything. If I have a crisis they are here within 5 minutes being a local company is a big plus. The carers are always on time, if they are delayed they let me know. Always cheerful and smiling very confident in doing procedures. We look forward to seeing them. A big thank you to management and all the carers.

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Review from A H (Daughter of Client) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding company. Kind and thoughtful staff and management. I can not recommend this company enough they always go the extra mile and nothing is too much trouble. All staff I have come across personally have been respectful, well-trained and kind. The management team are supportive, friendly and
helpful. I can not say one bad thing about this company or its staff. I will keep on recommending to everyone I know. Five stars all the way.

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Review from A B (Daughter of Client) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was looked after by Vintage from June 2023 to September 2023 although not for very long, as my dad passed away. I wouldn't have had anyone else care for him. The attention to every detail of care was amazing. The overall professional caring and compassionate company made us all feel at ease,
even at the worst times.
Thank you to the manager and care staff, keep doing what you're doing.

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Review from Martin W (Husband of Client) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Only started using Vintage Social Care in January 2024 but they have been outstanding, they go above and beyond to make sure you are fully satisfied, the staff have been very friendly and will not hurry you and the management for us has made sure the staff are trained to deal with our specific needs.
So
far they have exceeded our expectations.

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Review from J B (Daughter of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage Social Care has continued to help to support Mum to remain in her flat. Mum is physically frail with high anxiety and finds any change hard to cope with. They always take time to assess how anxious Mum is and make sure they phone her to advise of any changes. They are sympathetic to how she
is before introducing a new carer working with Mum until she is settled and confident. Since January Mum's health has declined, she is housebound so very reliant on her care team as part of her "social life" by encouraging her to continue to do crosswords, watch quiz shows, read, chat about what is on TV and in the paper. Mum has been having multiple falls and is not able to walk without the support of her carer or myself. They responded swiftly and worked with me to quickly bring in overnight care and ensure that when I could not be there Mum was fully supported, without this Mum would have had to go into hospital which is not part of her advanced care plan. A huge thank you.

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Review from R F (Daughter of Client) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage Social Care has been visiting my dad for a couple of months now due to his dementia. I can honestly say I have been so impressed. Nothing is too much trouble. Communication is excellent. My dad has been well looked after. We recently had an emergency situation and this was dealt with so well.
I received calls to check I was ok too, which was lovely and reassuring. They go above and beyond. Would highly recommend.

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Review from Jamie M (Son of Client) published on 30 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage Social Care is the best care company my mum has had, fantastic carers that treat my mum so well! They do everything for her and go above and beyond every time! She looks forward to seeing them 4 times a day, it's so refreshing to have good quality carers that are trained to the highest level
(more like nurses) that know exactly what they are doing, not just with the care but with the medication as well! It's so lovely to hear my mum laughing and giggling away when they are here, she loves them all. Very well run with exceptional knowledge of the care industry. Would highly recommend.

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Review from Katie W (Granddaughter of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage Social Care Ltd, have been a godsend with my grandad. The carers have made him feel so comfortable with the personal care and care given. Everyone who has been involved in sorting out a care plan and assisting with the plan, have gone above and beyond for us as a family. Even over the Christmas
period, the carers and team were amazing. Timekeeping is brilliant. Overall just a great company.

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Review from J S (Daughter of Client) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Vintage Care Ltd at a time I was desperate to find some help with caring for my dad. From the moment I phoned them, they were understanding and supportive and made me feel that someone actually cared. They are reliable and experienced. The carers are trustworthy and show great respect to my
dad. They always listen and make us smile. I have had many years experience with the care sector and have never known an agency get the 'care' part of care spot on like Vintage do. Excellent.

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Review from Lynn P (Friend of Client) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole care team have consistently gone over and above what was expected of them. They have always treated my friend with the utmost care and respect, even though he is not the easiest person to deal with. I would have no hesitation in recommending Vintage Social Care to anyone.

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Review from A B (Client) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to be polite and the continuity of care is good, because the care agency has good organisation. I'm pleased to have Vintage Social Care providing my care, as my last agency gave notice, at very short notice and I couldn't find another agency. Without Vintage Social Care I would have
no independence.

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Review from J A (Granddaughter of Client) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage Social Care have been great caring for my grandpa. Their staff are well trained, even when he can make it quite difficult for them, sometimes even staying past his allocated time to make sure all his needs are met. Nothing is too much for them, I can’t recommend them enough.

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Review from Susan R (Client) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although both our parents needed help, only one was prepared ‘to give it a go’. We have been so lucky to find Vintage Social Care. Two of their directors came to meet us. They are such genuine, lovely people. Within a couple of visits for one parent, our other parent is also happily receiving help.
Vintage are providing a first-class service. They treat our parents with respect and have a lovely rapport with them. They keep us informed, they have made us aware of things we can do to help our parents and how to approach Social Services. I would highly recommend them.

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Review from Helen S (Daughter of Client) published on 18 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vintage Social Care are taking great care of my mum. She is a tricky person to look after and had originally rejected any carers that I had organised for her. Vintage Social Care took time to get to know my mum and work out why she had rejected previous carers. They understand her need to be independent
and include her in all decisions, whilst at the same time ensuring that she remains safe and comfortable. I have no worries about them being in the house with my mum and know that she is being well looked after. Their level of communication is excellent and I know straight away what mood my mum is in and whether I need to contact her to help keep her cheerful. They are cheerful, professional and over a short period of time, have become great company for my mum, especially after the loss of my father. They even came to his funeral. They often go above and beyond to ensure the health and well being of my mum and are a great team. I would have no hesitation in recommending them to other people.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Vintage Social Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Vintage Social Care is calculated as follows: ( (66 Excellents x 5) ) ÷ 66 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Vintage Social Care is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Vintage Social Care

What Type of Services does Vintage Social Care offer?

Vintage Social Care offers Home Care.

How many Carers does Vintage Social Care employ?

Vintage Social Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vintage Social Care to verify any information. View our terms and conditions. Vintage Social Care has a Basic Service – more info.