Transforming Minds

Southgate House, Southgate, Gloucester GL1 1UB
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9.0 4 Reviews
  • Transforming Minds, Gloucester
Transforming Minds is a trusted and professional domiciliary care provider dedicated to supporting individuals in the comfort of their own homes. Transforming Minds's tailored services are designed to promote independence, dignity, and well-being.

Services Offered:

        •        Personal Care: Assistance with bathing, dressing, grooming, and hygiene.

        •        Medication Support: Prompting, administering, and managing prescriptions.

        •        Meal Preparation: Nutritious meal planning and cooking.

        •        Companionship: Friendly conversation and emotional support.

        •        Household Tasks: Light cleaning, laundry, and tidying.

        •        Mobility Assistance: Support with walking, transfers, and using mobility aids.

        •        Errands & Shopping: Help with grocery shopping and errands.

        •        Respite Care: Temporary relief for family caregivers.

Transforming Minds are committed to delivering high-quality, person-centred care, ensuring peace of mind for all clients and their families.

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Care Provided by Transforming Minds

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Transforming Minds Ltd
  • Person in charge
  • Ndey Joof (Registered Manager)
  • Admission Criteria
    • We do not have any service restrictions.

Funding & Fees Guide for Transforming Minds

  • Prices

  • Days £25.00 per hour
    Weekend Days £27.50 per hour
    Bank Holidays Days £42.50 per hour


    Waking Nights £27.50 per hour
    Waking Weekend Nights £30.00 per hour
    Sleeping Nights £25.00 per hour
    Bank Holidays Nights £47.50 per hour


    24 hours, 7 days a week live in care with Sleeping Nights £1.950 per week

  • These fees can be negotiable, depending on the POC and hours required.

Transforming Minds Reviews (4)

9.0

Transforming Minds has a Review Score of 9.0 (9.023) out of 10, based on 4 reviews in the last 2 years. Over all time Transforming Minds has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from H S (Wife of Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding respect and gentleness for my husband and myself. Spoke to my husband and obtained consent for care interventions.Told him what they were doing Staff came in twos, one male one female. I thought this sensitive and appropriate. Staff appeared competent, efficient and knowledgable. This gave
me confidence to leave them with my husband so I could take a shower or prepare a meal. Staff always introduced themselves. They left my husband tidy and comfortable, appropriate disposal of PPI etc. Compassionate and understanding communication from office staff. This was end-of-life care for my husband so a very challenging time. I am grateful for the standard of service we received.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pam P (Client) assisted by family/friend published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very pleased and happy with care so far.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J E (Son of Client) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team were so very reassuring. The carers showed my mum such kindness and care it was comforting to me to know my mum was in such caring hands. I would like to also say that the admin team that sit behind the carers were excellent and happy to assist.
I would be happy to commend the whole team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anna B (Daughter of Client) published on 19 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Transforming Minds team looked after Mum from July 2023 until her death in February 2024. They came 4 times daily to provide personal care.
it is difficult to sum up the huge debt we owe the team of carers and their managers.
The carers were kind, caring and capable. When someone was new to the
service they came with a more experienced carer. We never felt worried about Mum's safety or well-being and were always happy to leave Mum alone with the carers. They were professional yet personally involved in caring for Mum, which she really appreciated. We all got to know the carers well as there was consistency in who attended in the longer term, and each team of 2 tended to stay the same for several days which made continuity of care possible.
The managers were compassionate and keen to receive feedback to improve their service. They were prompt in letting us know if a carer team would be late (which didn't happen often) or if the times of visits were to change in the longer term.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.023)

Overview of Review Score

The Review Score of 9.0 (9.023) out of 10 for Transforming Minds is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Transforming Minds is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) ) ÷ 22 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Transforming Minds is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Transforming Minds

What Type of Services does Transforming Minds offer?

Transforming Minds offers Home Care.

How many Carers does Transforming Minds employ?

Transforming Minds employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Transforming Minds to verify any information. View our terms and conditions. Transforming Minds has an Enhanced Service – more info.