Nurses Group Homecare

Yeovil Innovation Centre, Copse Road, Lufton Trading Estate, Lufton, Yeovil BA22 8RN
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9.6 9 Reviews
  • Nurses Group Homecare, Yeovil
JSS Homecare Ltd T/as Nurses Group Homecare provides support to individuals living in Yeovil and within South Somerset. They are a very friendly team that work together to provide a quality service to the individuals they support. They will arrange to visit you at your request to carry out an assessment, and to write your care and support plan with you to ensure that you receive the support you have requested in a timely and professional manner.

You may require support with all activities of daily living, or specific tasks, perhaps on specific days or every day. They can provide support during the day and/or night. They can provide live in care as an alternative to moving into a residential home. They support individuals over the age of 18 and ensure that staff are appropriately trained to ensure that the people they support, and their staff are safe from harm.

They provide a 24-hour on call service, for clients, staff, family members, and other professionals to contact them should an emergency arise.

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Care Provided by Nurses Group Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • JSS Homecare Ltd
  • Person in charge
  • Surabi George (Manager)
  • Admission Criteria
    • We have no restrictions

Funding & Fees Guide for Nurses Group Homecare

  • Prices

  • From £25.90 per hour

  • Fees are discussed on an individual basis

Nurses Group Homecare Reviews (9)

9.6

Nurses Group Homecare has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time Nurses Group Homecare has 9 reviews.

Overall Experience

  • 9
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Review from Gillian G (Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely happy with the care I receive at home. The team is professional, kind, and attentive to my needs. They make sure I'm comfortable and well taken care of, and I truly appreciate their dedication and support.

Reply from Surabi George, Nominated Individual at Nurses Group Homecare

We truly appreciate your kind words and are delighted to hear that you're happy with the care you receive. Our team is dedicated to providing professional, compassionate, and attentive support, and it's rewarding to know our efforts make a difference. Thank you for your trust in NursesGroup Homecare. Your feedback inspires us to continue delivering the highest standard of care.


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Review from Elaine C (Sister of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Nurses Group Care team are very professional. They work to the schedule, that was sorted and discussed with family members beforehand. They are very friendly and caring to the client and to any visitors that may be visiting at the time of their calls.
Nurses group work closely with the family and
are always at the end of the phone when needed. They can also contact the client's doctors for advice.
I would highly recommend The Nurses Group if you ever need care for a loved one.

Reply from Surabi George, Registered manager at Nurses Group Homecare

Thank you so much for your kind words and recommendation. We are delighted to hear that our team has provided professional, compassionate, and reliable care for your loved one. Supporting families and ensuring the highest quality of care is at the heart of what we do, and your feedback means a great deal to us. We truly appreciate your trust in The Nurses Group Homecare and will continue to be here whenever you need us. Best wishes, The Nurses Group Home Care Team.


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Review from Louise B (Partner of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the team very helpful and caring. All the sitters who have visited have been very lovely. They usually send the same one for continuity. My cared-for person isn’t the easiest to deal with due to dementia. My life outside of caring was non-existent but at least I have a little time out now
and know he’s not wandering when I’m out.

Reply from Tracey Moore, Business Development manager at Nurses Group Homecare

Thank you very Louise for taking the time to write this very positive review. It is a real pleasure to support your loved one and to be able to support you in having some time for yourself without worrying.


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Review from Julia W (Granddaughter of Client) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is 99, but is as sharp as a 20 year old. She can be very particular in her ways. I was introduced to Homecare whilst she was in hospital, as needed live-in care. We had been messed around, which had led to a longer stay, however, the deputy and her team took over care and got my grandmother
home within 4 days. They are very professional in the care they offer with medication needs and care requirements. The carers they have chosen have been amazing and have become like family in a short space of time. Homecare has enabled my grandmother to return home, which was always her wish and prevented her being in a care home or hospital. I can’t thank them enough for the support and service they have given so far. My nan is smiling, laughing even having pamper days and being very well cared for, which for us as a family is a great weight lifted. I can now go back to being her granddaughter and enjoy whatever time we have left making memories.

Reply from Surabi George, Nominated Individual at Nurses Group Homecare

We express heartfelt gratitude for your generous review. It is truly a joy and privilege to care for your gran, honouring her desire to remain in the comfort of her home. We take great pleasure in providing companionship and indulging her in pampering sessions she holds dear. We genuinely relish the opportunity to contribute to her well-being and support your family in this journey.


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Review from John D (Husband of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my wife has been diagnosed with Alzheimer's and I have been so pleased with the way she has bonded with the lovely carers who see her on a daily basis and are so willing to help with her activities such as walking, a little housework, gardening and engaging with her. This has meant I'm able
to take a very much-appreciated break. Thank You.

Reply from Teresa Richards, Deputy Manager at Nurses Group Homecare

Thank you for your lovely, kind words. I know the carers enjoy spending time with her and assisting her with these activities, she is a lovely lady. You are both lovely people and it is a privilege to be able to help you.


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Review from Ann F (Wife of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a few weeks since the carers started morning and evening coming to assist my husband who has Dementia.
They come morning and evening always on time happy friendly and polite. Nothing seems to be too much trouble. They have made my life so much easier and highly recommend them. Thank you.

Reply from Teresa Richards, Deputy Manager at Nurses Group Homecare

Thank you for your kind words. The carers enjoy helping him and having a sing with him and enjoying his chats about the birds. He is a lovely gentleman and you are a lovely lady who we are more than happy to be helping, it is a privilege.


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Review from Simon D (Husband of Client) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Nurses Group have provided Dementia home care for my wife. Sometimes at short notice, all the carers have been very good and willing to go the extra mile, which literally in our case is in a remote village. Communication has been good with the Nurse Group management team. Their care plans are thorough,
with home visits and due diligence on risks matching care to the needs of my wife.

Reply from Tracey Moore, Manager at Nurses Group Homecare

Thank you so much for your kind review and words. Its a pleasure to help you out.


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Review from M R (Daughter of Client) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first contact with Nurses Group Connect, I have been impressed with their efficiency and professionalism. The level of care my mother receives is excellent. Her carer is gentle, kind and patient. My mother was initially reluctant to have care, but her experiences have completely changed
her mind. She looks forward to her carer's daily visits and says she would not manage without her.

Reply from Tracey Moore, Manager at Nurses Group Homecare

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.


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Review from Martin D (Son of Client) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the level of care and support provided to my mother. I have noticed a huge change in mum now that she is having regular care provided. Whilst she was initially reluctant she has been won over and is delighted with the care she receives.

Reply from Tracey Moore, Manager at Nurses Group Homecare

Thank you for your positive review. It is a pleaseure to support your mum.
Kind regards.


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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Nurses Group Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Nurses Group Homecare is calculated as follows: ( (32 Excellents x 5) ) ÷ 32 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurses Group Homecare is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Surabi

Surabi George

Job Title: Registered Manager and Director of JSS Homecare Limited t/a Nurses Group Homecare

Joined: 2015

Surabi has worked within a health and social care environment since 2003 and consequently has built up a wealth of knowledge.


Victoria

Victoria Chainey

Job Title: Care Coordinator

Joined: 2022

Vicky's role is to manage the Rota and deal with any questions and or provide support to clients, staff, and family members. Vicky has previous experience working as a support worker and has built upon her experience.


Vicky visits new clients writes their care and support plans with them, and produces all risk assessments regarding an individual's needs.


Frequently Asked Questions about Nurses Group Homecare

What Type of Services does Nurses Group Homecare offer?

Nurses Group Homecare offers Home Care.

How many Carers does Nurses Group Homecare employ?

Nurses Group Homecare employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurses Group Homecare to verify any information. View our terms and conditions. Nurses Group Homecare has a Platinum Service – more info.