YoD Care Services (Oxfordshire)

Office 3, Sandford Gate, Sandy Lane West, Littlemore, Oxford OX4 6LB
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7.8 1 Review
  • YoD Care Services (Oxfordshire), Oxford

Care Provided by YoD Care Services (Oxfordshire)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Eugenia Dakwa (Manager)

YoD Care Services (Oxfordshire) Reviews (1)

7.8

YoD Care Services (Oxfordshire) has a Review Score of 7.8 (7.800) out of 10, based on 1 reviews in the last 2 years. Over all time YoD Care Services (Oxfordshire) has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

After 3 months in hospital my wife was returned with an NHS provided home care package, arranged by another home care provider. We had no experience in this area and have been served four times a day by YoD Care Services staff. We are shortly to self-fund for an indefinite time. After 3 short weeks,
we have got to know and trust these carers in all respects. The team is dedicated, sensitive to patient needs and interact with my wife and myself in a professional, yet friendly way. Nothing is too much trouble and no short cuts are taken because of time. We have had sensible discussions with Management to personalise services to our needs. The decision has been made, we shall stay with YoD when our current NHS package expires. One of their staff has recently received an accolade to show "how one person's dedication to caring can transform lives and set new standards in the care profession." We personally have viewed this first hand. Thank you YoD.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.800)

Overview of Review Score

The Review Score of 7.8 (7.800) out of 10 for YoD Care Services (Oxfordshire) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for YoD Care Services (Oxfordshire) is calculated as follows: ( (4 Excellents x 5) + (1 Goods x 4) ) ÷ 5 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for YoD Care Services (Oxfordshire) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about YoD Care Services (Oxfordshire)

What Type of Services does YoD Care Services (Oxfordshire) offer?

YoD Care Services (Oxfordshire) offers Home Care.