All For You Services Ltd (West Lothian, Edinburgh & Fife)

8 Deer Park Ave, Deans, Livingston EH54 8AF
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6.7 10 Reviews
  • All For You Services Ltd (West Lothian, Edinburgh & Fife), Livingston
ALL FOR YOU SERVICES prides itself on delivering outstanding high-quality personal care and attention.

They are dedicated to the wellbeing of all their clients. ALL FOR YOU SERVICES tailors care packages to meet your needs from a few hours to 24 hours delivering companionship, light housework, meal preparation, shopping and dog walking.

They will assist in all aspects of personal care while maintaining your independence to enable you to remain in your home with your memories.

Care Provided by All For You Services Ltd (West Lothian, Edinburgh & Fife)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Light Hope Healthcare Ltd
  • Person in charge
  • Dawn D'Aeth (Manager)

Funding & Fees Guide for All For You Services Ltd (West Lothian, Edinburgh & Fife)

  • Prices
  • From £19.00 per hour.


  • Care at Home Hourly Fees start from £19.00 Per Hour - Please give us a call for a full quote
    There are no hidden costs such as a mileage payment added on top of this hourly rate.


All For You Services Ltd (West Lothian, Edinburgh & Fife) Reviews (10)

6.7

All For You Services Ltd (West Lothian, Edinburgh & Fife) has a Review Score of 6.7 (6.667) out of 10, based on 3 reviews in the last 2 years. Over all time All For You Services Ltd (West Lothian, Edinburgh & Fife) has 10 reviews.

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  • 5
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  • 2

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Overall Experience  Overall Experience 4.0 out of 5

Most of the carers are great, very helpful and patient with an elderly man with dementia. The service in general has improved with more consistent carers attending and they usually call if any delays likely.

Reply from Donald Adams, Service Manager at All For You Services Ltd (West Lothian, Edinburgh & Fife)

Many thanks for your kind words and for taking the time to write the review, it is really appreciated. Our carers and office team are very proud of the service they provide and really value being recognised for this, in particular, by our clients and their loved ones.Kind regards, All For You Services.


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Overall Experience  Overall Experience 1.0 out of 5

Do not recommend. Staff are not trained and do what they want, they have given meds on the wrong days and don't follow the care plan, they are never on time. I have had many run-ins with the manager as all other managers have left out of the blue. Staff come and go and there is not the same person every
visit. Staff do not have a conversation with their clients.

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Overall Experience  Overall Experience 4.0 out of 5

I find the carers look after me very well and are considerate of my needs, they are prepared to go the extra mile to ease pain and condition.
If any of the carers are held up due to necessary delays the management notify me by phone. Overall I am satisfied with the service.

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Overall Experience  Overall Experience 4.0 out of 5

I had submitted a review previously and it was pretty damning. I am pleased to report that since a new manager has been employed things have dramatically improved to the point that I can now rely on the carers coming on time and performing the required duties as expected. The carers themselves are always
very friendly and my dad is always pleased to see them. I really hope that this trend continues as my own personal circumstances may be changing soon and I may have a lot less time to attend to my father's other care needs.

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Overall Experience  Overall Experience 4.0 out of 5

I have had a few blips with the care in recent months but hopefully, this is being resolved. We are all in a difficult position at the moment and I am sure everyone is trying their best to fulfil their commitment.

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Overall Experience  Overall Experience 4.0 out of 5

All For You Services Ltd have never let us down to date. The carers always treat you with respect. The Carer at present is always neat and tidy. Carer is a walker and relies on public transport which sometimes not reliable but Carer is always cheerful.

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Overall Experience  Overall Experience 5.0 out of 5

The All For You Care providers have been great for my mom. Like other care companies and the NHS. they hit a sticky patch due to staff shortage. But with help and support and loyalty and commitment from existing staff to do their job and to their users, they pulled together and worked extra hours to
provide the care and support needed. Thanks to all their hard work, everything has picked back up. Best of all, mom does not have to go to another company, which would have really upset her as all the carers, office staff and management here are lovely!

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Overall Experience  Overall Experience 1.0 out of 5

Do not consider All For You Services to care for a loved one. They are an absolute shambles. The owner and Manager do not have a clue about what's going on. My mother was not provided with the correct care despite meeting with the latest Manager. Lost count of the amount of ‘no shows’ or last-minute
texts stating they were unable to provide care. Terrible to deal with. Difficult to contact by phone as the majority of the office staff were out caring. Very high turnaround of care staff and management. Very disappointing and I have been asked to put in an official complaint to the social worker to ensure they are not recommended by the Council going forward.

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Overall Experience  Overall Experience 5.0 out of 5

Light of Hope has recently started with my mum and I can honestly say all the carers are lovely, understanding, very professional, and most importantly put my mum's needs first. All the staff are friendly always smiling, respectful and caring my mum is happy which is important.

Reply from Sarah Spence, Registered Manager at All For You Services Ltd (West Lothian, Edinburgh & Fife)

Thank you. We are so pleased to hear that your mum is happy with Light of Hope.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care team, supporting my grandfather with his personal care and making his meals. They even have time to have a chat which with him which other services don't do! Such a friendly bunch and would highly recommend them!

Reply from Sarah Spence, Registered Manager at All For You Services Ltd (West Lothian, Edinburgh & Fife)

I am pleased that your grandfather and yourself have had a positive experience with Light of Hope Healthcare. Thank you for taking the time to let us and others know!


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Current Review Score: 6.7 (6.667)

Overview of Review Score

The Review Score of 6.7 (6.667) out of 10 for All For You Services Ltd (West Lothian, Edinburgh & Fife) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.2 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.167 for All For You Services Ltd (West Lothian, Edinburgh & Fife) is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) + (6 Very Poors x 1) ) ÷ 18 Ratings = 3.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for All For You Services Ltd (West Lothian, Edinburgh & Fife) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Meet the Team (3)

Dawn

Dawn D'Aeth

Job Title: Service Manager

Joined: 2024

Dawn has been at the company from September 2024 and brings years of experience.


Emmanuel

Emmanuel Kalu

Job Title: Team Leader

Joined: 2024

Emmanuel first started with All For You Services June 2024 as a Senior Carer but has now progressed into the Team Leader role.


Aditya

Aditya Tattukolla

Job Title: Carer

Joined: 2024

Aditya first joined All For You Services in April of 2024 and is working towards gaining the appropriate SVQ in order to step into a more Senior Carer role within the company.


Frequently Asked Questions about All For You Services Ltd (West Lothian, Edinburgh & Fife)

What Type of Services does All For You Services Ltd (West Lothian, Edinburgh & Fife) offer?

All For You Services Ltd (West Lothian, Edinburgh & Fife) offers Home Care.

How many Carers does All For You Services Ltd (West Lothian, Edinburgh & Fife) employ?

All For You Services Ltd (West Lothian, Edinburgh & Fife) employs 20 carers.