GoodOaks Homecare - Dorchester and Weymouth

No 1 The Yard, Burraton Square, Poundbury, Dorchester DT1 3GR
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9.8 21 Reviews
  • GoodOaks Homecare - Dorchester and Weymouth, Dorchester
GoodOaks Homecare is a homecare provider that offers high-quality care and support to individuals in the Dorchester and Weymouth area. They enable people to stay in the comfort of their home for as long as possible.

Each individual is provided with their own tailored care plan which is unique to each individual based on their routine, needs and lifestyle. GoodOaks Homecare regularly reviews these to ensure all care is up to date.

GoodOaks Homecare was founded to provide a premium service of personalised, dependable and quality care to private individuals in their own homes. They have always understood that the only way to provide quality care is to work with quality carer professionals, and to support them to do the best job they can.

This means that with GoodOaks Homecare, you know that the professional carer walking through your front door is properly trained, supported and valued.

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Care Provided by GoodOaks Homecare - Dorchester and Weymouth

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nadia Simeonova (Manager)

Funding & Fees Guide for GoodOaks Homecare - Dorchester and Weymouth

  • Prices

  • Visiting care starts from 30 minutes
    Couples waking up and sleeping nights live-in care available

  • Each of our care packages are tailored to your individual needs, please get in touch with us to discuss your requirements.

GoodOaks Homecare - Dorchester and Weymouth Reviews (21)

Total of 21, showing 21-21
9.8

GoodOaks Homecare - Dorchester and Weymouth has a Review Score of 9.8 (9.754) out of 10, based on 21 reviews in the last 2 years. Over all time GoodOaks Homecare - Dorchester and Weymouth has 21 reviews.

Overall Experience

  • 14
  • 7
  • 0
  • 0
  • 0

Date Published

21
5
5
21
0

Review from Keven Q (Son of Client) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Good Oaks to be a good care provider for my mother. They are understanding, despite my mother having poor hearing.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for GoodOaks Homecare - Dorchester and Weymouth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.754 for GoodOaks Homecare - Dorchester and Weymouth is calculated as follows: ( (98 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 126 Ratings = 4.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Dorchester and Weymouth is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (5)

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Meet the Team (1)

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Nadia Simeonova

Job Title: Manager

Joined: 2022

Nadia is an empathetic and compassionate manager who has over 2 decades of experience in the healthcare industry. A fully trained nurse, she offers expert service in-home care and invests a lot of her time in ensuring quality assurance among the carers we have.


All carers under her supervision are fully trained and experienced. Nadia is a great listener and is able to cater to most needs potential clients might have. She is careful to assign the right carer to the right client so that in addition to care there is also a companionship component to the service Nadia offers. She aspires to excellence in everything she does and is totally committed to providing premium care to the clients she serves.


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