Bolff Healthcare Services Ltd

Office 10, Sandford Gate, East Point Business Park, Sandy Lane West, Cowley, Oxford OX4 6LB
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8.5 4 Reviews
  • Bolff Healthcare Services Ltd, Oxford
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Care Provided by Bolff Healthcare Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bolff Healthcare Services Ltd
  • Person in charge
  • Aderonke Olaode (Manager)

Funding & Fees Guide for Bolff Healthcare Services Ltd

  • Prices

  • Prices start from £ 25.20
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Bolff Healthcare Services Ltd Reviews (4)

8.5

Bolff Healthcare Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Bolff Healthcare Services Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
0
2
2

Review from Julia P (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional and caring company. Communication with them is excellent and they go above and beyond to help our mother and us. They have really transformed our mother's care to date since early 2022.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Helen H (Daughter of Client) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum receives is professional. The carers are just wonderful always happy to help smiling and kind. They have made a huge impact on us as a family with the kindness and care they show. My mum looks forward to the visits she receives. I would recommend them to anyone who asks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Brigit N (Partner of Client) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very impressed by the speed with which a carer was provided and the fact that the client would consistently be seeing the same carer. As he has dementia, it was important that he was not confused by a series of different individuals. The carer quickly built up trust and went to the effort of
enquiring about the client's interests and then informing himself sufficiently to be able to have regular, meaningful conversations with his client. He is very kind, very caring and very thorough. He is able to cajole the client into eating or showering, even when he is reluctant, by gentle persuasion and sheer kindness. He has gone above and beyond by washing up, scrubbing carpet stains and generally helping to make the home environment a clean and tidy one. We would highly recommend this service and feel very lucky to have found such a supportive and helpful organisation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Serena M (Daughter of Client) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this company. They are efficient, caring, reliable, respectful and passionate about their job. My mum loves her daily visits from the carers. They are all so friendly, always make her smile and laugh and are so gentle and considerate when carrying out their daily duties. I cannot
thank the manager and her team enough for the care they provide for my mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Bolff Healthcare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bolff Healthcare Services Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bolff Healthcare Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Bolff Healthcare Services Ltd

What Type of Services does Bolff Healthcare Services Ltd offer?

Bolff Healthcare Services Ltd offers Home Care.

How many Carers does Bolff Healthcare Services Ltd employ?

Bolff Healthcare Services Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bolff Healthcare Services Ltd to verify any information. View our terms and conditions. Bolff Healthcare Services Ltd has a Basic Service – more info.