XL Care Services Leeds

Leeds Media Centre, 21 Saville Mount, Leeds LS7 3HZ
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8.0 1 Review
  • XL Care Services Leeds, Leeds
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Care Provided by XL Care Services Leeds

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • XL Care Services
  • Person in charge
  • Hilda Mutamiri (Manager)
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XL Care Services Leeds Reviews (1)

8.0

XL Care Services Leeds has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time XL Care Services Leeds has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
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1
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Review from Sheri W (Daughter of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at XL Care made a huge difference to my mum's quality of life and supported her and all of us right through till the end. From doing her shopping, making her eat and phoning ambulances, to checking in on her. They have always gone above and beyond. Thank you for everything.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for XL Care Services Leeds is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for XL Care Services Leeds is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for XL Care Services Leeds is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about XL Care Services Leeds

What Type of Services does XL Care Services Leeds offer?

XL Care Services Leeds offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact XL Care Services Leeds to verify any information. View our terms and conditions. XL Care Services Leeds has a Basic Service – more info.