Ivy Homecare Ltd

Unit 402, Victory Business Center, Somers Road North, Portsmouth PO1 1PJ
Submit a Review
9.4 9 Reviews
  • Ivy Homecare Ltd, Portsmouth
Ivy Homecare covers a wide range of care and support work services for anyone that needs additional support to live comfortably and safely in their home.

Ivy Homecare assists clients to maintain their unique lifestyles whilst giving their families peace of mind as their loved ones are being cared for by a professional team.

The team supports in looking after after people with health conditions.

Age is not a barrier and the team works with any person aged 18 years and over.

Show Ivy Homecare Ltd on the Map

Care Provided by Ivy Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ivy Homecare Ltd
  • Person in charge
  • Sheila Jingo (Registered Manager)
  • Admission Criteria
    • On request

Funding & Fees Guide for Ivy Homecare Ltd

  • Prices

  • £24-£35/hour

  • Dependant on individual needs.
    We charge from as little as 30 minutes to as long as 24 hours.

Ivy Homecare Ltd Reviews (9)

9.4

Ivy Homecare Ltd has a Review Score of 9.4 (9.365) out of 10, based on 6 reviews in the last 2 years. Over all time Ivy Homecare Ltd has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
3
6
6
3

Review from Tracy L (Client) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Ivy Homecare are so kind, caring and dedicated to their profession. Our mum has needed support since leaving hospital and all the staff have been wonderful, they are rays of light each and every one of them. We have seen our mum become stronger and back to her happy self which is attributed
to the wonderful care she has received.

Reply from Sheila Jingo, Owner at Ivy Homecare Ltd

Many thanks for your kind words. I am glad that we could help your wonderful mum. It is a pleasure.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Niece of Client) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team were amazing. They provided brilliant care for my aunt during her time of need until she sadly passed away. I really can't thank them enough.
I am truly grateful for everything they did for her.

Reply from Sheila Jingo, Owner at Ivy Homecare Ltd

Many thanks for your kind words with regard to the care, that the Ivy Homecare team provided to your lovely aunt. Your aunt was an amazing lady and was our honour to have supported her.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joanna K (Client) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressive first impressions from the management side. Pleasant, friendly and professional. The carers continued with these qualities throughout the short-term period I had the carers for. Highly recommended.

Reply from Sheila Jingo, Owner at Ivy Homecare Ltd

Thank you for taking the time to write a review. We are very delighted to hear that you were pleased with our manager, the carers and the care you received.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D R (Client) assisted by family/friend published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that the carers and care I have received in the last 3 weeks has been fantastic, the carers are a happy bunch and nothing is too much for them, always have a laugh and joke. I wouldn't hesitate to recommend to others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gary A (Son of Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were always impressed with the patience, care and skill with which the carers looked after my mum. My mum had increasingly difficult needs and it is only with the great support and professionalism of the care team that she was able to stay as long as she did in her flat. This was of enormous importance
to her and we will always be thankful to the manager and the whole team for making this possible.

Reply from Sheila Jingo, Registered Manager at Ivy Homecare Ltd

Many thanks for your kind comments. It is very much appreciated, and we are wishing your mom the very best for the future.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L S (Daughter of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were reliable and flexible, if I gave enough notice I was able to cancel visits without being charged. The job of a carer isn’t an easy one, I think that you need to be very specific about the things that you want and need the person to do. The carers from Ivy Home Services did their best
but I did feel that they needed a lot of direction.

Reply from Sheila Jingo, Registered Manager. at Ivy Homecare Ltd

Thank you so much for such a lovely review. It was a pleasure getting to know you all and hopefully putting your mother's mind at ease. Take care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A M (Daughter of Client) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care providers are very efficient and helpful. They are patient, cheerful and deal very well with my father.

Reply from Sheila Jingo, Owner at Ivy Homecare Ltd

It is my pleasure to support your father, thank you very much.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julie C (Daughter of Client) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Ivy Home Care has been exceptional. The kindness, care and consideration that has been shown to our mum have been beyond compare and we could not thank our mum's carers enough. It's hard having strangers in but these carers have shown love which has been responded to by our mum.
Thank you.

Reply from Sheila Jingo, Owner at Ivy Homecare Ltd

Thank you, Julie, and all your family. It was my team's pleasure working with you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M P (Client) assisted by family/friend published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ivy Home Care are good at the jobs they do. Very polite, on time and they respect the clients. They always ask if anything else needs doing before leaving.

Reply from Sheila Jingo, Owner at Ivy Homecare Ltd

Thank you Kindly. Your review is very important to me.
Sheila Jingo
Managing Director


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.365)

Overview of Review Score

The Review Score of 9.4 (9.365) out of 10 for Ivy Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Ivy Homecare Ltd is calculated as follows: ( (27 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ivy Homecare Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ivy Homecare Ltd

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sheila

Sheila Jingo

Job Title: Director

I am a Registered General Nurse Manager who has gone on to study other areas including;
Foundation in Mental Health, Advanced Clinical skills assessments and management for adult care.
With years of nursing experience working for the NHS and private health care providers, it was while I was working that I saw the gap for good quality home care, supported by nursing care in the comfort of a client’s own home.


Frequently Asked Questions about Ivy Homecare Ltd

What Type of Services does Ivy Homecare Ltd offer?

Ivy Homecare Ltd offers Home Care.

How many Carers does Ivy Homecare Ltd employ?

Ivy Homecare Ltd employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ivy Homecare Ltd to verify any information. View our terms and conditions. Ivy Homecare Ltd has an Enhanced Service – more info.