Sylvian Care Swindon

Basepoint Business Centre, Rivermead Drive, Westlea, Swindon SN5 7EX
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8.5 2 Reviews
  • Sylvian Care Swindon, Swindon
Sylvian Care Swindon is dedicated to delivering high-quality, compassionate relationship-based home care services to individuals in Swindon and the surrounding areas. The team understands that each client is unique, offering personalised care plans tailored to meet the specific needs of each person. They specialise in a range of services, from companionship and personal care to Dementia and support for those with complex needs.

The agency's care professionals are carefully selected, fully trained, and committed to fostering a warm and trustworthy environment. Their priority is to ensure that clients feel safe, respected, and valued in their own homes. Sylvian Care Swindon prides itself on building strong relationships with both clients and their families, creating a sense of comfort and reassurance.

With a focus on dignity and empathy, the team at Sylvian Care Swindon aims to enhance the quality of life for their clients, offering support that encourages independence and promotes well-being.

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Care Provided by Sylvian Care Swindon

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Claire Puttick (Registered Manager)

Funding & Fees Guide for Sylvian Care Swindon

  • Prices

  • Monday - Friday £31.20 per hour
    Saturday and Sunday £33.80 per hour
    Bank Holidays £46.80 per hour

  • Minimum 30 minutes calls

Sylvian Care Swindon Reviews (2)

8.5

Sylvian Care Swindon has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Sylvian Care Swindon has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Mark D (Daughter of Client) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after my mum, when I had some respite over the weekend. Mum was really happy with the care, as was my mum.
They were able to offer support with meals, medications, and personal care. They were able to spend time talking to my mum, helping to keep her company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Darren V (Son of Client) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care Swindon has been a lifesaver for me, with their professional care team who help my father who has dementia/Alzheimer's in the mornings and evenings it gives me peace of mind knowing that he is in good hands and being cared for. All the while keeping his dignity which helps maintain what
bond I have with him in his diminished capacity with dementia. I have been with Sylvian Care Swindon for a couple of years now and would recommend them, especially the management team who have a unique quality about them in regards to whatever question or query regarding my father's care I have, it was handled in a warm, compassionate manner and understanding, I felt at ease with the overall care package and can trust Sylvian Care Swindon team to do their job well. They are very flexible in accommodating my respite time with prior notice given which is a godsend to me to have time out for myself as I care well for my dad.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Sylvian Care Swindon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sylvian Care Swindon is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Swindon is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Claire

Claire Puttick

Job Title: Registered Manager

Joined: 2023

Claire holds a Level 5 Diploma in Health and Social Care, bringing a wealth of knowledge and expertise to the role. With a deep commitment to providing high-quality care, she ensures that each client's needs are met with professionalism and compassion. Her leadership fosters a supportive environment for both clients and care professionals, maintaining the highest standards of care and service. Driven by a passion for enhancing the lives of those she supports, she is dedicated to making a positive impact on the Swindon community.


Frequently Asked Questions about Sylvian Care Swindon

What Type of Services does Sylvian Care Swindon offer?

Sylvian Care Swindon offers Home Care.

How many Carers does Sylvian Care Swindon employ?

Sylvian Care Swindon employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Swindon to verify any information. View our terms and conditions. Sylvian Care Swindon has an Enhanced Service – more info.