Hasz Homecare Services

Unit 21, Crawley Business, Stephenson Way, Three Bridges, Crawley RH10 1TN
Submit a Review
8.7 13 Reviews
  • Hasz Homecare Services, Crawley
Hasz Homecare Services provides professional, person-centred, and tailored Homecare services to individuals in the comfort of their own home. They are based at the heart of Crawley - Three Bridges and cover areas around Crawley, Three Bridges, Horsham, and the surroundings. Live-in care is provided to all regions.

The team supports people with Dementia, Elderly care, End of Life, Learning Disability, Respite care, Waking Nights, Catheter care, 24-hr care among others.

Activities range from Personal care, companionship, shopping, cleaning, sit-in, Risk assessments, double calls among others.

The team takes pride in what they do and are always looking for ways of improving the services. Their priority is working very closely with clients to identify their individual requirements and to satisfy them in a professional and efficient manner.

Staff are experienced and regularly trained to promote independent and person-centred living.

Show Hasz Homecare Services on the Map

Care Provided by Hasz Homecare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hasz Recruitment Solutions Ltd
  • Person in charge
  • Hasifa Nampijja (Registered Manager)

Funding & Fees Guide for Hasz Homecare Services

  • Prices

  • From £23.00

  • Based on assessment and support needed.

Hasz Homecare Services Reviews (13)

8.7

Hasz Homecare Services has a Review Score of 8.7 (8.749) out of 10, based on 8 reviews in the last 2 years. Over all time Hasz Homecare Services has 13 reviews.

Overall Experience

  • 9
  • 2
  • 1
  • 0
  • 1

Date Published

13
6
7
8
5

Review from Lucy B (Daughter of Client) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had these carers for the past 2 years and 2/3 reviews of her care plan. Management and all carers have shown mum respect and wonderful care. They have met all her needs as mum has required more care with 'smiles' and a "can do attitude." Mum has a lovely relationship with them and enjoys her
daily visits. She trusts them with all her care and she knows they keep her safe. The manager has always been organised and provided excellent communication. I trust the company and an grateful. I don't have any worries.

Reply from Hasifa Nampijja, Marketing Manager at Hasz Homecare Services

Thank you for your fantastic 5-star review! We are delighted to meet your expectations and truly appreciate your support. Thank you!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J R (Client) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management tries to sort out any issues in the quickest way possible, keeps you informed by calling or visiting. My main carer is amazing and helps to do so much that I am physically unable to do. She listens when I am struggling and helps to work out how to make things good again. The other staff
are good when she has a day off.

Reply from Hasifa Nampijja, Registered Manager at Hasz Homecare Services

Thank you for your wonderful 5-star review! You're very valuable to us and we shall continue to ensure that we provide the best support and care. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S R (Daughter of Client) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mother has been excellent throughout. All carers were respectful and friendly at all times and ensured all tasks were carried out to a very high standard. All visits took place on time and we also had a regular management check ins. We would definitely recommend Hasz Homecare Services
to anyone looking for domiciliary care.

Reply from Hasifa Nampijja, Registered Manager at Hasz Homecare Services

Wow! We are so grateful for the kind words and 5-star rating! We are delighted to know you are satisfied with our services. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ernie S (Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Satisfactory. I don't feel I have had care for long enough to form a proper opinion. I have not experienced them for long enough. Kind regards

Reply from Hasifa Nampijja, Registered Manager at Hasz Homecare Services

Thank you for the review! We appreciate that for the short time you have been with us, we have provided satisfactory services and we hope to provide high satisfaction during your stay with Haz Homecare.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Salah M (Husband of Client) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are knowledgeable and experienced also, they are polite and on time.

Reply from Hasifa Nampijja, Marketing Manager at Hasz Homecare Services

Thank you so much! Your satisfication is our top priority, and we look forward to continuing to support your wife.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R F (Son of Client) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hasz has given us a very good service and looked my mother with care and professionalism. We are very satisfied with the service given.

Reply from Hasifa Nampijja, Registered Manager at Hasz Homecare Services

Thank you so much for your kind words! We're thrilled to know that you had a great experience with us. We look forward to supporting your mum again in the future.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H E (Client) assisted by family/friend published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care I receive. They are always punctual and reliable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jacqueline B (Next of Kin) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would not recommend Hasz Homcare to anyone else who cares for any of their family. The care manager was told we did not want their carer in the house. She was in the house the morning that an incident happened. As far as I am concerned this carer was very rough, pushing her above to get a move on
so that they could get away before time, never staying the full time. A car sitting outside the house with henchmen in it ruined care, matching you back if you pulled them up.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L E (Daughter of Client) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Standard of care high. Very calming and caring which is very important to my father. Without their care and support, he could not have managed due to his dementia. They kept the house tidy, clothes and himself kept clean. Food well he decided to have his own personal choices. When phoning the Hasz Home
Care Company for immediate help was there. Thoroughly recommend it. A big thank you to all carers we will miss them all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B T (Friend of Client) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciate the passionate caring and supportive team at this service. Such a wonderful team they got! The manager gets involved in the daily support of the client, always available when needed and their ability to provide emergency support when required is astonishing. I greatly recommend their service.

Reply from Joseph, Business Development Manager at Hasz Homecare Services

Thank you for your positive feedback. Your satisfaction means a lot to the service, and our continuous need to provide the best quality of care to our clients.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G M (Power of Attorney of Client) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the team were caring and attentive.
With the dignity and needs of the person for whom they were caring at the heart of what they were doing.
They were able to provide differing levels of care at reasonably short notice.

Reply from Hasifa Nampijja, Registered Manager at Hasz Homecare Services

Thank you for taking time to review our service. We are greatly delighted by the positive review and satisfaction you and your loved one received from the service. This gives us the opportunity to present the best quality care to all our potential clients. Thank you


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Debbie S (Daughter of Client) published on 29 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you to the manager and her caring staff for looking after my father so well for the 6 weeks before he died. He was treated with respect and compassion.
We would happily recommend the services of Hasz Homecare Services.

Reply from Hasifa Nampijja, Registered Manager at Hasz Homecare Services

We are honoured to have cared and supported your father. Thank you all for your support, it created a wonderful platform for the service to offer the best care and support possible.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C W (Brother of Client) published on 6 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff care and support for my sister while on respite from her residential care home for few weeks was an excellent experience. Staff were very caring, always on time and passionate. I intend to use them for the same in future.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.7 (8.749)

Overview of Review Score

The Review Score of 8.7 (8.749) out of 10 for Hasz Homecare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.149 for Hasz Homecare Services is calculated as follows: ( (30 Excellents x 5) + (6 Goods x 4) + (5 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 47 Ratings = 4.149

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hasz Homecare Services is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

No image found

HASIFA NAMPIJJA

Job Title: Nominated Individual

Joined: 2018

I hold a Masters's Degree in Healthcare Management, a Diploma in PostNatal Nursing coupled with a wealth of experience of over 10 years in the Health and Social Care sector.


Over the years I have worked in numerous care settings, from Care homes, Nursing homes, Children's homes, Learning Disabilities, Hospitals, and Homecare.


I have gained vast experience from the grassroots of care, from being a healthcare assistant to team leader, marketing manager, recruitment manager, Business Development Manager, and currently the Nominated Individual and Registered Manager for Hasz Homecare Services.


I'm actively involved in the daily care and support of our Service Users/Clients.


No image found

Charles Matege

Job Title: Care Cordinator

Joined: 2018

I hold an MBA degree in Project Management Design and Build.
Over the years I have worked as;
-Site coordinator
-Operations, procurement, and workflow manager
-Coordinating Meetings B2B
-Drawings plan coordination
-Health and Safety enforcement officer
-Policy Management and Business Development plans
and Homecare Care Coordinator


Frequently Asked Questions about Hasz Homecare Services

What Type of Services does Hasz Homecare Services offer?

Hasz Homecare Services offers Home Care.

How many Carers does Hasz Homecare Services employ?

Hasz Homecare Services employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hasz Homecare Services to verify any information. View our terms and conditions. Hasz Homecare Services has an Enhanced Service – more info.