Mount Hill Care

92 Bentley Drive, Harlow CM20 9RX
Submit a Review
7.5 1 Review
  • Mount Hill Care, Harlow
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to All 4 U Care
All 4 U Care
8.5
Member Logo
Home Care Providers belonging to Brisca Healthcare Romford
Brisca Healthcare Romford
9.9
Member Logo
Home Care Providers belonging to You Before Me Care
You Before Me Care
9.5
Group Logo
Home Care Providers belonging to Right at Home (Bishop's Stortford & Braintree)
Right at Home (Bishop's Stortford & Braintree)
10
Member Logo
Home Care Providers belonging to Fuchsia Homecare Colchester
Fuchsia Homecare Colchester
9.6
Member Logo
Home Care Providers belonging to First Active 365 Homecare
First Active 365 Homecare
8.0
Show Mount Hill Care on the Map

Care Provided by Mount Hill Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Other Care Provided
  • Home Care for Children

Good to Know

  • Owner
  • Mount Hill Care Ltd
  • Person in charge
  • Esosa Ekperigin (Manager)
Are you the Owner/Manager of Mount Hill Care? View your Advertising Options

Mount Hill Care Reviews (1)

7.5

Mount Hill Care has a Review Score of 7.5 (7.500) out of 10, based on 1 reviews in the last 2 years. Over all time Mount Hill Care has 1 review.

Overall Experience

  • 0
  • 1
  • 0
  • 0
  • 0

Date Published

1
0
0
1
0

Review from Deborah A (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family started using Mount Hill Care Limited in September 2022 to care for our mum who is diagnosed with Alzheimer's Dementia middle stage. At the time we were struggling to get carers who had an understanding of the dementia diagnosis and properly attend to our mum's personal care needs. It was
even more difficult due to the language barrier.
Mount Hill Care supported us in a really difficult time, using their vast knowledge and different techniques. Our mum once again is having her personal care attended to and other Activities of Daily Living (ADL's) are being maintained. Mount Hill Care Limited also provided carers who could bridge the language gap and create activities that stimulate our mum's brain, making her have lucid moments which on occasion made us quite tearful and happy. Mount Hill Care has gone far and beyond to ensure our mum's care needs are met.
We will definitely recommend Mount Hill Care to anyone who is looking for a high-level service filled with care and compassion.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.5 (7.500)

Overview of Review Score

The Review Score of 7.5 (7.500) out of 10 for Mount Hill Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Mount Hill Care is calculated as follows: ( (3 Excellents x 5) + (3 Goods x 4) ) ÷ 6 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mount Hill Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Mount Hill Care

What Type of Services does Mount Hill Care offer?

Mount Hill Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mount Hill Care to verify any information. View our terms and conditions. Mount Hill Care has a Basic Service – more info.