Dion Care Services

Cornwallis House, Howard Chase, Basildon SS14 3BB
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8.3 3 Reviews
  • Dion Care Services, Basildon

Care Provided by Dion Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Dion Care Services Ltd
  • Person in charge
  • Doyin Azeez (Manager)
8.3

Dion Care Services has a Review Score of 8.3 (8.300) out of 10, based on 2 reviews in the last 2 years. Over all time Dion Care Services has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
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Date Published

3
1
1
2
1
Overall Experience  Overall Experience 5.0 out of 5

I was very worried about care service coming in to help due to previous bad experiences however the ladies that come into my home are kind and respectful they never make me feel judged and they are always smiling. They have helped me to get my house back in order after Xmas and the difference is amazing
I'm very grateful for these ladies and the service they provide they don't make me feel uncomfortable and they are great with the kids. Thank you you again

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My experience of Dion care service is a good one. I found them to be caring and understanding in what is a difficult time for lots of people in lots of ways. I would recommed this company to anyone in the situation that I found myself in. They helped me carry the responsibility of caring.

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Overall Experience  Overall Experience 5.0 out of 5

Dion Care Services are a reputable and reliable company, with experience care givers who provides excellent care to their service user. I recommend their service, there website is also user friendly when checked.

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Value for Money

Current Review Score: 8.3 (8.300)

Overview of Review Score

The Review Score of 8.3 (8.300) out of 10 for Dion Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Dion Care Services is calculated as follows: ( (8 Excellents x 5) + (2 Goods x 4) ) ÷ 10 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dion Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Dion Care Services

What Type of Services does Dion Care Services offer?

Dion Care Services offers Home Care.