SCS Care

1 Coleshill Road, Washwood Heath, Birmingham B36 8DT
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8.5 2 Reviews
  • SCS Care, Birmingham
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Care Provided by SCS Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • SCS Care Ltd
  • Person in charge
  • Bilal Sabour (Manager)

Funding & Fees Guide for SCS Care

  • Prices

  • Our hourly Fee start from £15 per hour
Are you the Owner/Manager of SCS Care? View your Advertising Options

SCS Care Reviews (2)

8.5

SCS Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time SCS Care has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
2
0

Review from Nazreen A (Sister of Client) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since younger bro has moved here the staff are looking after younger bro well and the staff are polite and so is the manager as well. Younger bro is safe here. So I would recommend this company because how younger bro was in previous care home and this care home younger bro has improved which is the
main thing for the family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M Y (Son of Client) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SCS Care is a great company that looks after its clients and keeps in contact with service user and family. The staff are brilliant well spoken, trained and supportive. Very humble and professional service. Client needs are met fully and there is no language barrier. The management is great, understanding
needs of service user and punctuality of regular carer is core of this company. Service user is happy with same or regular carers daily. I would highly recommend SCS Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for SCS Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SCS Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SCS Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about SCS Care

What Type of Services does SCS Care offer?

SCS Care offers Home Care.

How many Carers does SCS Care employ?

SCS Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SCS Care to verify any information. View our terms and conditions. SCS Care has a Basic Service – more info.