Home Instead (New Forest)

5 Rashley Mews, High Street, Lymington SO41 9AR
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9.0 5 Reviews
  • Home Instead (New Forest), Lymington
Home Instead New Forest provides quality home care throughout the National Park and neighbouring areas of Lymington, Milford on Sea, Barton on Sea, New Milton, Bransgore, Totton, Hythe and Fawley.

At Home Instead New Forest, the team believe that everyone should have access to exceptional care within their home, which is tailored to reflect individual needs and personal circumstances.

Home Instead within the New Forest was established because they are passionate about providing quality home care that you can depend upon. The team will always work with you to provide a flexible and person centred service. Whether you are looking for companionship or full-time live-in care, the team are able to provide as little or as much support as you need.

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Care Provided by Home Instead (New Forest)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hannah Beloe (Director)

Funding & Fees Guide for Home Instead (New Forest)

  • Prices

  • Available on request

Home Instead (New Forest) Reviews (5)

9.0

Home Instead (New Forest) has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Home Instead (New Forest) has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
0
3
2

Review from Penny B (Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Home Instead (New Forest) for all of your help in supporting me with my recovery. The whole experience I received felt very personal and I felt my opinions were always listened to and taken into account. Your carers were lovely and I will miss them all.

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Management

Treated with Dignity

Value for Money

Review from J H (Wife of Client) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling husband died last November 23rd at the age of 82 with Parkinson's dementia. For the past few years, he had been looked after by a great team from Home Instead (New Forest).
This included personal care and companionship. This company employ high calibre of staff and consequently derive great
care.

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Management

Treated with Dignity

Value for Money

Review from Sally R (Daughter-in-law of Client) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service.
Very proactive. Carers take on board all needs, extremely kind and patient.

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Management

Treated with Dignity

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Review from Ann M (Client) assisted by family/friend published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcome and reliable.

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Review from Jim T (Son of Client) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Huge thanks to everyone at Home Instead Lymington for their professional and supportive assistance in providing care for my father.
We needed and received, gentle handholding into the unknown world of care, the team could not have been any more helpful, supportive, professional and caring had they
tried.
They introduced the care team to my father over a two-week period in a very sympathetic manner, he was always comfortable and happy in their presence.
It would be fair to say that the care extended to supporting the family during a very difficult time.
The team created a warm, welcoming and relaxing atmosphere through their professionalism and always had the best interests of every member of the family at heart.
Fabulous service!

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Home Instead (New Forest) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Home Instead (New Forest) is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (New Forest) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Home Instead (New Forest)

What Type of Services does Home Instead (New Forest) offer?

Home Instead (New Forest) offers Home Care.

How many Carers does Home Instead (New Forest) employ?

Home Instead (New Forest) employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (New Forest) to verify any information. View our terms and conditions. Home Instead (New Forest) has an Enhanced Service – more info.