Radfield Home Care Colchester, Frinton & Clacton

We would like to introduce you to Sharnelle Wyatt, Operations Manager for Radfield Home Care Colchester, Frinton & Clacton. Sharnelle supports, works with and helps guide the care management team and undertakes business development work in the local communities that the office services.

Sharnelle is very passionate about the quality of care received by clients. It is her view that by taking care of the Care Professionals in the field, you enable them to give the best and highest quality care possible to clients. This outlook resonates perfectly with the Radfield Home Care ethos and the Caring for our Carers PledgeTM.

Sharnelle has her own personal experiences with care for older people, which led to where she is in her career today. She tells us:

“My Grandfather was diagnosed with Vascular Dementia many years ago and I was extremely eager to learn more about the condition. I then gained a role with my first care company as a customer service rep and managed to develop the company hugely. With this, I grew my own team and was then able to complete training courses in Care Planning and Risk Assessing to enable me to go out into the community and meet lots of clients and build beautiful relationships with them. This is such a powerful passion of mine and it grows more and more every day.“

Sharnelle has previously worked as a Care Development Manager for a different care company, operating across the East of England. During her time in this role, she helped establish the company within the areas assigned to her. She spent time building relationships with consultants and local authorities to ensure projects were delivered to the highest standards.

Sharnelle is goal-driven and consistently hits and exceeds the targets she sets for herself.

“Seeing people happy and knowing they are being treated in the best possible way just makes my heart warm up. I am a people person who will always do anything I can to help.”

We would like to introduce you to Michelle Guest, registered care manager for Radfield Home Care Colchester, Frinton & Clacton. Michelle is responsible for the day to day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Michelle is the key point of contact for carers, clients and their families and promotes individual’s wellbeing at all times.

“I started working in the care sector when I was 16 and although I have had office-based positions and ran my own cleaning company I have always gravitated back to the care sector. Caring for people is one of the most rewarding jobs I have ever had. I have worked within the sector for 34 years on and off.”

Michelle has worked with clients all across the care sector including; the elderly, adults with learning disabilities, children with Autism and people living with Dementia.

“During my time as Registered Manager, I managed a staff team of 33 and 70 apartments within an Independent Living Scheme. During this time, I joined focus groups to ensure that our customers and staff got the best possible care. I was instrumental in the implementation of Mental Health awareness training for all managers across the company.”

Michelle realised quickly that the care sector was her vocation in life. She loves being able to make someone else’s life easier by lending a hand or just making them smile. Her many years in the sector has allowed her the opportunity to see the industry change and grow and believes her experience helps her to engage with both client and Care Professional.