Anika Care

Office 08A, Regus Blythe Valley Business Park, Central Boulevard, Shirley, Solihull B90 8AG
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7.3 4 Reviews
  • Anika Care, Solihull
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Care Provided by Anika Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Anikacare Ltd
  • Person in charge
  • Rohitha Prakash (Manager)
Are you the Owner/Manager of Anika Care? View your Advertising Options

Anika Care Reviews (4)

7.3

Anika Care has a Review Score of 7.3 (7.333) out of 10, based on 2 reviews in the last 2 years. Over all time Anika Care has 4 reviews.

Overall Experience

  • 3
  • 0
  • 1
  • 0
  • 0

Date Published

4
0
0
2
2

Review from V S (Daughter of Client) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff cared for my mother for three months before she passed. They were kind, caring, dedicated and extremely hard-working. They treated her with respect and dignity. They kept her clean and comfortable. The district nurses were surprised her skin was in very good condition with no signs of pressure
sores despite her being bedridden for several months. My mother looked forward to their visits.
I will always be grateful to them for making her last days more bearable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P N (Brother of Client) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The company has continued to consistently provide personal care calls for my sister. Carers are pleasant and clearly show they want to provide a good service; however, on occasions, it is felt the calls are rushed. Following the recent change of staff, there has been an increase in the number of mishaps
during personal care calls, resulting in frequent need of washing slings and client room smelling unpleasant. It would be better to try and keep carers consistent with those that client gets along with to avoid distress for all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Fiona H (Client) published on 6 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer was extremely helpful this morning. He helped me with all my usual care needs and went to a Doctors appointment. Most of all, I was struggling to send, in the post, some important paperwork.
He suggested taking photos and sending them via computer, which he did for me as my hands are very
weak, so that was brilliant and a huge relief to me. Fantastic help and support in all directions. Many thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jaz R (Wife of Client) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient and professional assessment from the staff.
Two carers started last week, one, in particular, is an absolutely lovely girl and genuinely has a caring nature, she will fit into caring. Only showed her the routine once and she’s been excellent.
We will be happy with her as our regular
girl as we feel comfortable with her.
5 stars
Also, another staff member is very good. 5 stars.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Anika Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Anika Care is calculated as follows: ( (6 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Anika Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Anika Care

What Type of Services does Anika Care offer?

Anika Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Anika Care to verify any information. View our terms and conditions. Anika Care has a Basic Service – more info.