Enliven Social Care

The Store Room Unit 2, Foxholes Road, Leicester LE3 1TH
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9.7 19 Reviews
  • Enliven Social Care, Leicester
From home care and complex care to supported housing, learning disability and independent living services, Enliven Social Care provides a range of services which empower the people they support to live independent and fulfilled lives.

Designing care plans that are designed around each person's individual needs, the team work alongside clients as well as their family and healthcare professionals, ensuring each person's needs are met and that they have everything they need to reach their full potential.

To find out more about the services on offer, please get in touch with the team. They'd be happy to help and answer any questions you have.

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Care Provided by Enliven Social Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Enliven Social Care Ltd
  • Person in charge
  • Victoria Forson (Manager)

Funding & Fees Guide for Enliven Social Care

  • Prices

  • £20 an hour in most areas for private paying clients

  • Please email management for prices

Enliven Social Care Reviews (19)

9.7

Enliven Social Care has a Review Score of 9.7 (9.736) out of 10, based on 19 reviews in the last 2 years. Over all time Enliven Social Care has 19 reviews.

Overall Experience

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Review from C C (Mother of Client) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mentally and physically disabled daughter, who is a young adult, has been supported by carers from Enliven Social Care for over a year. One key carer has been assigned to my daughter along with several other carers who attend regularly, which means she has an excellent level of continuity of care.
This has provided me with the confidence to leave my daughter with the carers and know she is being well looked after and I am able to get on with my own tasks or enjoy some respite. I have been impressed by the detail of the care plan used, the willingness of management to be contacted, and kindness and compassion displayed by both carers and managers. I am able to use an app to see which carer is attending when and review the notes made by the staff. Staff turn up in an agreed time window, are polite, hard working and respectful of the client's dignity and property. It has been a daunting prospect opening up my home to carers, however they have made my life so much easier. Thank you.

Reply from Victoria Forson, Manager at Enliven Social Care

Thanks so much for the fantastic Review. I will share it with the carers to inform them of how much you appreciate their support/care.


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Review from Charlotte N (Daughter of Client) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice company to work with, the admin team is friendly and flexible. Lovely carers, very kind, conscientious and caring. Sometimes language skills might do with a bit of improvement! but this is made up for by their big smiles and the incredible genuine love and respect with which they treat my
mother. I'd definitely recommend this company.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for your kind compliment and feedback on language and communication. We will do our best to work on these issues.


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Review from S B (Daughter of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been fortunate enough to have been visited by two members of staff almost exclusively. It genuinely feels like two friends who light up the home on every visit. They always have a smile, professionalism and the utmost respect. They have our complete trust and I have every confidence in them.
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provide exceptional personalised care attending to all of mum's needs. They have taken the time to get to know her and are always interested in her well-being, sensitive to her fluctuating health and mood and supportive and encouraging. They always make her feel that she's a priority and never rushed.
I have been a senior nurse for over thirty years and am very aware of the difference between good and bad care and couldn't be more impressed with the two members of staff in particular. People can be taught how to provide care and a service but they cannot be taught the innate interpersonal skills and good humour and sensitivity that both these two have in abundance.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the positive comments, we will pass it on to the carers.


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Review from V D (Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are really professional and kind. They turn up on time and they will do whatever their asked. We can always have nice conversation and a laugh also they make me feel better. I always feel better after the carers have been here because they are their only people that I see during the day
and they set my day up and support me.
Thank you for all the lovely ladies that are taking good care of me.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the positive response, I will pass it on to the carers.


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Review from Georgina W (Partner of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring, hard working always polite and friendly. Reliable, honest, very bubbly characters with good sense of humour, very trustworthy, clean and listen to every need. Truly recommend them.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the positive response, I will pass it on to the carers.


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Review from Jane B (Daughter of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was happy and comfortable with all the carers who visited. They had a good understanding of the difficulties he was having and were friendly, respectful and sensitive to his needs at all times. The carers established good communication with family members but more importantly, they spoke directly
to my father, making sure he understood what they were doing and sometimes enjoying a little joke with him.
The team were reliable and punctual and made a valuable contribution to his recovery.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the positive review, I will pass the comments to the team.


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Review from Karen P (Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company are the best care company I have ever encountered. All the girls are professional and all the girls care from the heart which makes all the difference. They all still wear full PPE so I always feel safe and cared for. I love the girls dearly, they make a huge difference to my quality of
life. I would never want another company around me. I get respect, they treat me with dignity and love.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the positive review, we will pass this on to the carers.


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Review from James P (Husband of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my last review of this company the care provided to my wife has greatly improved. They still occasionally turn up late but they usually ring me to let me know when they are likely to arrive. At present I am very happy with the quality of the care they currently provide

Reply from Victoria Forson, Manager at Enliven Social Care

We are really pleased you feel the care experience has improved and thanks for the positive feedback.


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Review from J M (Husband of Client) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Call times by the carers are usually good however on occasions the times are changed and we would prefer to be notified in advance when this is happening, as we could be going out.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for your positive response. I will pass it on to the carers.


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Review from Stephanie R (Daughter of Client) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I are highly delighted with the care and my mothers carer.
The carer is kind, friendly and nothing is too much trouble.
My mother is getting the right care and support she needs at this time.
I would and my mother would recommend Enliven Care.
My mums carer is second to none

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for the positive feedback, we will pass it onto the staff.


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Review from Helen S (Daughter of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have been more pleased with the care that my father received from Regina in the last week of his life. She was absolutely brilliant in all that she did for him, and always with such care, compassion and kindness. She was just wonderful - thank you!

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the lovely review - we will pass on your gratitude to the staff members.


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Review from Kate N (Daughter-in-law of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is new to the use of carers and, as a family, we were worried about how she would accept them. It was important to us that carers could work in a fairly chaotic home environment without judgement. Providing us with a small number of carers so that they could get to know the house as
well as my mother-in-law was a really important part of the care package. We have been really pleased with the thoughtful care they have provided and Enliven has given us consistency of carers exactly as we had hoped.
On the basis of how things have started, we can imagine that we will increase our use of their service as my mother-in-law's needs change.
Being added onto their 'app' so that we can see the notes from the carers and the rota for the coming week has also provided us with really helpful oversight of what is going on for a loved one that we live too far away from to visit regularly.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for such a lovely review, this will be passed on to the carers.


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Review from B B (Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

On the whole, everything is OK there are one or two carers who are a bit rough and some are not as thorough as others. I'm also concerned about the time they are here as most days it is only 15mins never more than 30 minutes.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for the response. We will discuss with the carers and ensure we work on the times. Thanks.


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Review from T W (Wife of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are kind, caring, gentle and very competent. We were very apprehensive at first but the carers have made us feel at ease and always have a smile. My husband and I are very happy with the service.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for your kind comments which will be passed on to the carers.


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Review from Mandy P (Daughter of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel my mother would benefit from having the same person attend her, I know it is only two visits per week, but she tells me it is nearly always someone different. I realise my mum wants to remain independent and the care team are helping her to be able to continue living in her own home, which we
both very much appreciate.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for your feedback; the commendation will be passed to the worker.


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Review from Karen G (Daughter of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has felt very comfortable with all the carers that have been provided. All have been very polite and have treated Mum with respect and dignity whilst caring for her needs.
The only negative comment I can give is that we haven’t received any feedback back from the carers/management about how Mum
has been doing or if there is anything we should be mindful of.

Reply from Victoria Forson, Manager at Enliven Social Care

We are so sorry you have not heard from us, please do make contact via our email or telephone numbers as provided via the welcome pack, we look forward to talking with you.


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Review from J G (Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Enliven Social Care carer is friendly, positive, reliable, caring and kind.
She helps me to start my day in a positive mood. Showers me with dignity every morning, washes my hair twice a week. She helps me to get dressed. She makes my bed and checks I have breakfast and cleans the kitchen surface
before she leaves.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for your positive feedback, this will be passed to the carer.


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Review from George D (Husband of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with service.
The ladies are always cheerful, helpful and respectful.
I would not be able to cope with my wife's care without your service which allows my wife and I to continue to live in our own home.

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you for your positive comments, this will be passed to the carers.


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Review from C H (Daughter of Client) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Enliven provided the best possible care for my mum during her last weeks. She wanted to be at home which meant her needing 24/7 care. We could not have asked for anything more. The ladies were kind, caring, thoughtful. They treated my mum and I with such care and respect. They embraced living in a family
home, quietly doing their job without intrusion, even teaching me to improve my cooking. They didn't mind looking after the family dog. They became part of the family and even attended my mum's funeral, an act of kindness that I will never forget. I cannot praise the care that both my mum and I received highly enough. I wish I could give them 11 out of 10. Thank you Enliven!

Reply from Victoria Forson, Manager at Enliven Social Care

Thank you so much for your lovely comments, Enliven staff are pleased we were able to support both you and your mother during that period.


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Enliven Social Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Enliven Social Care is calculated as follows: ( (82 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 106 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Enliven Social Care is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Victoria

Victoria Forson

Job Title: Manager

Joined: 2021

Victoria is a qualified Social Worker with over 14 years of experience and has successfully managed Enliven Social Care for the last 3 years successfully. Victoria is keen on ensuring service users have person-centred care at all times and ensure carers receives ample training in a variety of disciplines to be able to provide excellent service at all times.


Frequently Asked Questions about Enliven Social Care

What Type of Services does Enliven Social Care offer?

Enliven Social Care offers Home Care.

How many Carers does Enliven Social Care employ?

Enliven Social Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Enliven Social Care to verify any information. View our terms and conditions. Enliven Social Care has an Enhanced Service – more info.