T&S Healthcare Services

First Floor Rear, 2B Eleanor's Cross, Dunstable LU6 1SU
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9.1 5 Reviews
  • T&S Healthcare Services, Dunstable
T & S Healthcare Services is a trusted domiciliary care provider dedicated to delivering compassionate, high-quality care for individuals across all age groups.
The team specialises in Personal Care and Treatment of Disease, Disorder, or Injury, supporting clients with diverse needs, including older adults, young adults, and children aged 0-18.

With expertise in dementia care, learning disabilities, mental health conditions, physical disabilities, and sensory impairments, T & S Healthcare Services offers tailored solutions that prioritise dignity, independence, and well-being. they understand that every client is unique, and they work closely with individuals and families to create personalised care plans that respect their preferences, values, and specific health needs.

Their care professionals are highly trained, compassionate, and dedicated to ensuring each client feels supported and valued. They prioritise safety, respect, and ethical care, in compliance with all regulatory standards and guidelines.

At T & S Healthcare Services, their mission is to enhance the quality of life for those they serve, fostering a supportive environment that empowers clients to live comfortably and confidently in their own homes. With a commitment to excellence and a focus on person-centred care, they are proud to be a reliable partner in the community for families seeking trusted care solutions.

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Care Provided by T&S Healthcare Services

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • HDU Nurse
  • High Dependency Care, two carers attending
  • ITU Nurse
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Nursing/Care Home Nurse
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • T&S Healthcare Services Ltd
  • Person in charge
  • Faustinah Nyadzira (Manager)

Funding & Fees Guide for T&S Healthcare Services

  • Prices

  • £25 - £40 per hour

  • Fees charged according to assessed care needs.

T&S Healthcare Services Reviews (5)

9.1

T&S Healthcare Services has a Review Score of 9.1 (9.114) out of 10, based on 4 reviews in the last 2 years. Over all time T&S Healthcare Services has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
4
4
4
1

Review from Shanaz A (Daughter of Client) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came out of hospital after a fall and needed care at home. T&S Healthcare Services has been providing excellent care for the past month 4 times a day. The all-female service has been second to none. The staff treat my mum with the utmost respect, care and empathy. All the staff are very genuine
caring individuals. Mum is really happy that she will carry on with T&S for her future care. Big shout out to the manager for always being on the end of the phone for any queries no matter how small.

Reply from Faustinah Nyadzira, Registered Manager at T&S Healthcare Services

Dear Shanaz, Thank you so much for the kind words. We are glad Mum is happy and has been receiving the care that she deserves. Thank you once again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V S (Son of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say this agency has been fantastic for Mum, all the carers are really helpful and kind to Mum and very on the ball if they think anything needs checking out with Mum's health the management, are really switched on and very organised. I would recommend to anyone.

Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services

Thank you for your lovely comments, we are delighted that you and your Mum have such a positive experience with us and the team.


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Value for Money

Review from S D (Father of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care overall, had a couple of issues that were resolved promptly. The carers are all very friendly, also their timekeeping is good. We have used this care agency for a couple of years on several occasions.

Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services

Thank you for your honest review. Caring for your loved one was a pleasure for all of the staff. You always made the staff feel welcome and they enjoyed the time spent there.


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Management

Treated with Dignity

Value for Money

Review from Claire P (Wife of Client) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

T&S have provided excellent care for my disabled husband. The carers arrive on time and are well-trained. They are very caring and treat my husband with great kindness and respect. I would recommend T&S Healthcare.

Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services

Thank you for your wonderful review, it is a pleasure visiting your home and supporting your husband.


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Review from S E (Partner of Client) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really can't rate T&S Healthcare enough. The manager and her team are amazing and nothing is too much - they really understand what is happening and are very helpful. My partner is deaf and the empathy surrounding this is really good. The personal care is client focused and done with my partner in
mind. The dressing is also done carefully. They are friendly carers that make you feel listened to all the time. This agency looks after the whole person.

Reply from Faustinah Nyadzira, Registered manager at T&S Healthcare Services

Thank you so much for taking the time to give us such a lovely review. You are such a lovely couple and it is our pleasure to support you. Thank you once again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for T&S Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for T&S Healthcare Services is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) ) ÷ 22 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for T&S Healthcare Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Teresa

Teresa Templeton

Job Title: Registered manager

Joined: 2023

I started in the care industry after leaving school. It was something that I wanted to do, and I spent many years in a nursing home as a carer working a varied shift pattern so that I could be with my growing family after school and at weekends. Over the next few years, I worked my way through various care roles at a local residential home eventually becoming the Manager. I then took on a more challenging role as Deputy manager at a home for people living with Dementia.


I had worked in DOM care previously and took my years of experience in both good and bad practices to work with T&S to ensure good practice with a team of dedicated skilled workers.


Tina

Tina Nyadzira

Job Title: Registered manager

Joined: 2021

I am a registered adult nurse with over 25 years of experience and specialized training in Intensive Therapy Units (ITU). My extensive career includes roles in both the NHS and private hospitals, as well as district nursing and nursing homes. I have dedicated myself to working with complex clients in the community, always driven by a passion for delivering outstanding care and improving patient outcomes.


Frequently Asked Questions about T&S Healthcare Services

What Type of Services does T&S Healthcare Services offer?

T&S Healthcare Services offers Home Care & Nursing Care.

How many Carers does T&S Healthcare Services employ?

T&S Healthcare Services employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact T&S Healthcare Services to verify any information. View our terms and conditions. T&S Healthcare Services has an Enhanced Service – more info.