Excellence In Care Ltd

Canonbury Residential Home, 19 Canonbury Street, Berkeley GL13 9BE
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8.5 2 Reviews
  • Excellence In Care Ltd, Berkeley
Excellence In Care strives to deliver the best quality care to people in their own homes. The Excellence In Care team enables their Service Users to continue to enjoy an independent lifestyle but with some support.

All care is tailored to the individual’s care needs and wishes that are discussed during the initial meeting with the individuals and their family/friends.

Services can be provided from as little as 1 hour per session to 24-hour live-in care, depending on the service user’s needs and wishes. Services provided include everything from personal care, help with medication, cleaning and food preparation to cancer care, palliative care and dementia care.

Excellence In Care Care Staff are highly professional and only become part of the team after a thorough recruitment process which includes DBS and references checks, and skills, experience, and knowledge analysis.

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Care Provided by Excellence In Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Excellence In Care Ltd
  • Person in charge
  • Irina Derozinska (Registered Manager)

Funding & Fees Guide for Excellence In Care Ltd

  • Prices

  • Prices start from £20.00 per hour for one-to-one home care..

  • No hidden fees.
    Prices depend on location and specific care needs which are assessed during Free consultation.

Excellence In Care Ltd Reviews (2)

8.5

Excellence In Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Excellence In Care Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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Date Published

2
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1
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Review from Wendy P (Daughter of Client) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the home in February 2024, I worried because I didn't believe he could get the care, love and attention that his own family would give him, but he needed more help than we could give him, but I was wrong. Over the last month, my dad has been naturally deteriorating, ending when he
passed away this week. The care love and attention he received was second to none, not only to him but the support we received as a family was amazing. I would recommend this home to anyone.

Reply from Irina Derozinska, Manager at Excellence In Care Ltd

The team is very appreciative of the kind words received. We had the greatest pleasure in looking after Dad at his own home and the care home! We will think of Him always.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A H (Son of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellence In Care provides an amazing service to my father. They have helped coordinate his discharge from hospital by providing a comprehensive care plan and enable him to remain in his home even in his late 90's. The team at Excellence In Care have also provided amazing support to my aunt over the
last 18 months, both in the care home for respite stays and in her own home. My aunt especially enjoys her shopping trips with her carers. Excellent service. Very impressed.

Reply from Irina Derozinska, Manager at Excellence In Care Ltd

Thank you for your kind words. It means a lot to our care team.
We're glad your family enjoys our services, and we're grateful for your feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Excellence In Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Excellence In Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Excellence In Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Irina

Irina D

Job Title: Registered Manager/Owner

Joined: 2021

I started my care career back in 2010. Since then I always tried to promote Good quality of care.


Finally, I am proud to really Care in Care! I decided to become independent in 2021 and set the level of quality in Care, I believe, people deserve.


I am proud to manage a team that really cares for the clients and strives to achieve the best for them and with them.


I love meeting new and existing clients and working with them together with their family and/or friends, designing their care plans, discussing future goals and setting targets with them.


My experience ranges from home care, care homes and training.


Currently, I am in the last stages of completing a Level 7 Diploma.


Other achievements:
- Level 5 Diploma in Leadership for Health and Social Care
- Economists in Management of Entrepreneurship, Higher professional education
- Level 4 Internal Quality Assurance of Assessment Processes and Practice
- Range of courses- End of Life Care, Mental Health, Dementia Awareness, Catheter Care etc.


Lucy

Lucy P

Job Title: Senior Carer

Joined: 2022

Once you meet Lucy, you will want to see her more!
Currently, Lucy is busy with her level 5 (Leadership in Care) degree together with the AET training course.


She has been working in care for at least 6 years now and has the vast experience, knowledge and competency to lead our team of brilliant carers and to look after the clients including needs assessments, reviews, resolving potential health issues etc.


Marina

Marina D

Job Title: Team Leader

Joined: 2021

Marina began her care career after graduation from SGS College. She believed that she could help more people by being a carer rather criminologist. And, up until now, she loved the job that enabled her to make a real difference in people's lives. After gaining experience, She decided to gain more knowledge and completed her level 2 in Health and Social Care with Merit. Now, she is busy with her Level 5 Diploma in Health and Social Care and AET course.
She loves the job and the challenges it brings.


Anna

Anna H

Job Title: Care Assistant

Joined: 2022

Anna joined our team in Spring 2022.


She is a student at Zaporozhizhie Medical University and will become a brilliant doctor very soon.


Meanwhile, she achieved various courses such as Mental Health, Catheter Care, General Health Conditions etc.


Frequently Asked Questions about Excellence In Care Ltd

What Type of Services does Excellence In Care Ltd offer?

Excellence In Care Ltd offers Home Care.

How many Carers does Excellence In Care Ltd employ?

Excellence In Care Ltd employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Excellence In Care Ltd to verify any information. View our terms and conditions. Excellence In Care Ltd has an Enhanced Service – more info.