Homescare Ltd

15 Stirling Avenue, Seaford BN25 3UL
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9.6 37 Reviews
  • Homescare Ltd, Seaford
Homescare Ltd is one of the No1 leading care providers in Seaford, Denton, Newhaven, Peacehaven and Lewes in East Sussex.

Registered with the Care Quality Commission in November 2021 and accredited with Support of Confidence (East Sussex County Council), Homescare Ltd provides compassionate person-centred care to the main towns of Seaford through to Lewes and surrounding areas.

Their ethos is person-centred, and care is fully bespoke and tailored to each individual client's needs and wishes. Experienced care staff are matched with clients based on common interests. The same staff visit at the same times to maintain consistency which enables a relationship based on trust to develop.

All care visits are for a minimum of 30mins, 1hrs or Block Calls min 2hrs. This allows the service to be flexible to the daily changing needs of the clients and means that much more varied and stimulating activities are possible. Whether within their own home or by going out into the local community, the team can support people with complex conditions and have a particular expertise in supporting people living with dementia.

Activities can vary from assistance with shopping trips, companionship, escorting to appointments or social engagements, as well as home help, meal preparation, personal care, and support with medication.

The team offer ‘outside the box’ support, which may be walking the dog, help with tidying-up, trips out to garden centre or other things that are not care related, if you're lonely and would like company.

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Care Provided by Homescare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Homescare Ltd
  • Person in charge
  • Emma Field (Director/Owner)
  • Admission Criteria
    • 18+

Funding & Fees Guide for Homescare Ltd

  • Prices

  • We offer calls from 30 mins to 1hr - plus, prices depends on the level care required
    We offer block calls min starting at 2hrs
    All Funded and Self-Funded Clients are welcome
    Homescare Ltd - A Care at Home Provider in Sussex, with high quality care that we provide in comfort of your own home, at your pace, time, needs and wishes.
    We can promise the package of care at home will be suited to your needs, wishes to ensure safe, caring, effective, caring, responsive and well-led, by all experienced staff and management team.

Homescare Ltd Reviews (37)

Total of 37, showing 1-20
9.6

Homescare Ltd has a Review Score of 9.6 (9.646) out of 10, based on 14 reviews in the last 2 years. Over all time Homescare Ltd has 37 reviews.

Overall Experience

  • 33
  • 2
  • 1
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Date Published

37
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2
14
23

Review from Charlie V (Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent help from both the managers over the last twelve months. They, and other staff members I have met, are most helpful and are a pleasure to work with. I always look forward to my carers visits.

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Review from N W (Husband of Client) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, helpful and observant. I consider them to be well-trained and very importantly, consistent. Management is also flexible to our requirements.

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Review from Barbara E (Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been very happy with the care I’ve received.
All the staff have been kind and helpful, encouraging me to regain my independence after I fell and broke my shoulder.
All the staff have been friendly and I have had consistent carers not lots of different people.
It has felt like a very caring
and personal service.
I would definitely use Homescare again if I needed to.

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Review from L D (Daughter-in-law of Client) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are friendly and efficient. The initial assessment was very helpful and they went out of their way to get to know and understand my mother in law. Great service reasonably priced and very flexible. Thank you.

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Review from Angela K (Daughter of Client) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy with the carers and they were a big help to my dad whilst he was recovering from a period in hospital. In the early weeks, gently encouraged him to enable independent living.
Homescare was accommodating to any changes that he needed to make to his care package.
I would have no hesitation
in endorsing this company.

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Review from L H (Daughter-in-law of Client) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful to the manager and her team for stepping in at short notice when my father-in-law had an accident leaving him unable to undertake personal care. He is very happy with the care he has received at home where he is most comfortable. Once recovery was getting there, the Manager and the team
have encouraged him to begin to build independence slowly which has built his confidence and he has since ventured out independently too.


Thank you.


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Review from A M (Private Carer of Client) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I worked in a professional capacity with this company and found them to be extremely efficient, caring and friendly.
Our mutual clients were always impressed by their kindness and support, and the way they kept the family updated with their welfare.

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Review from Sarah E (Daughter of Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would like to retract my earlier review which I felt slightly bullied into posting. I would no longer recommend using this company. The carer that they sent was lovely, however the organisation was far from caring.

Reply from emma field, Director at Homescare Ltd

I feel this is an unfair review as provided person-centred care from 2022, as close of POC this has been taken personally from NOK.


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Review from K H (Client) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homescare have been incredibly responsive and supportive of our needs. My mother is a quadriplegic and so she cannot be left alone and she needs help with everything. The Carers we have had come in from Homescare have been excellent. They are practical and friendly and very calm. Just an excellent service.
The Care Manager is always willing to help in whatever way she can.

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Review from P H (Client) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the service you provide and would happily recommend your agency to others.
I liked the fact that, except for one day in the three weeks, the same carer came every day. It enables one to form a relationship with that carer.

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Review from Trevor B (Son of Client) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my mother's carers to be extremely helpful and polite. My mother has commented how lovely they are. Nothing is too much trouble for them. A well-run business with a team of friendly, patient and respectful people.

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Review from C M (Wife of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the support I had from this wonderful company. All the staff were so kind and caring, and had the utmost respect for my husband and indeed myself in the last few months if his life. They preserved his dignity at all times, and were a massive comfort to me at a most distressing
time. Thankyou Homecare. I thoroughly recommend your services.

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Review from Fiona L (Daughter of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment of first contact with the owner, we have been delighted with the service. She clearly explained what care my mum needed and how we could get help. We chose them based on the fact they were local and that the times fitted in with what we needed. We couldn’t be more pleased. The timekeeping
has been excellent. The staff are exceptional and all the staff seem happy in their job and with the service they provide. All the careers have gone above and beyond to help my parents in their care but also to chat. They very willingly will carry out any housework that is needed. A very hard act to improve on. Thank you

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Review from Richard W (Husband of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had weekly assistance over the last couple of months and are extremely pleased with the standard of care provided.
Staff are both kind and thoughtful, as well as providing my wife with the opportunity for fresh conversation to brighten her day.
The office is easy to contact and we cannot fault
the service available.

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Review from Clare S (Daughter of Client) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed support with personal care following a hospital admission, prior to this she was mobile and independent. the manager her team have been supporting Mum for several weeks now, morning and evening.
The standard of care has been consistently good. My mum requires two carers to assist her
during each visit and Homescare have kept this to a small team of consistent carers to help my Mum (and Dad) adapt and to develop good relationships. Experienced carers have always accompanied carers that are new to my Mum, ensuring suitable training, a person-centred approach, safety and much needed consistency.


All the care team we've met are friendly, personable, pay attention to detail, & show a desire to get to know my Mum in order to support her in a way that most suits her. Mum found having care at home challenging initially, however the Homescare team have worked gently & consistently to reduce the anxiety & uncertainty for her.


Reliable with great time keeping too, would recommend.


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Review from T B (Daughter of Client) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the carers very supportive and very kind to Mum. They support us so that we can visit my mum as her children. I would highly recommend homecare in all aspects, they help with feeding, cleaning and my mum loves that they will watch the TV with her or evening play cards.

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Review from S B (Son of Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homescare's carers have been looking after our dad (aged late eighties, with mobility issues and moderate dementia) in his sheltered flat for most of this year. We're grateful for the level of care and for their kindness, patience, cheerfulness, humour, practicality and flexibility, including adjustments
to suit the changing daily schedule, and keeping track of essential medication. Recommended.

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Review from S H (Wife of Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the carers who have assisted in looking after my husband with dementia. They have all been friendly and efficient and have all made a great effort to keep him entertained, which is extremely difficult at the stage he is now. They have been punctual and adaptable, kind
and patient. The owner came and did an assessment of my husband to see what his needs were, which she carried out with empathy and efficiency. Altogether an impressive organisation.

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Review from Joy J (Client) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the few weeks I've had my carers I have found them very friendly and easy to get along with. They are attentive if they see something that needs doing.
I'm glad I gave these carers a chance as I'm happier with their care.

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Review from Nick C (Son of Client) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional and enthusiastic team. From the moment we made communication with Homescare Ltd, they have been fantastic. The level of care, advice and support they have been providing to my father with dementia is second to none.
Thank you.

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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Homescare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Homescare Ltd is calculated as follows: ( (69 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 82 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homescare Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Emma

Emma Field

Job Title: Owner/RM/NI

Joined: 2019

EXPERIENCE:
I have worked in the care sector for over 20 years in different types of care, Young/Adults with autism, learning disabilities in adults, Elderly people in care homes with nursing and dementia care.
Experience with stoma care catheter care, end of life care.


QUALIFICATIONS:
I have an NVQ level 3 in health + social care in adults and a Diploma Level 5 in management health + social care.
My dream was to own CARE AT HOME company, so I put all my skills and knowledge into this and made Homecare Ltd a success with all my clients we provide care in all surrounding areas and would not have been able to achieve this without them.


Emma's care career started working in a residential care home as a carer since then she has worked in various different care services moving from domiciliary care to complex and nursing care. At the age of 21, Emma managed a care home and then moved on to manage the domiciliary company in Brighton, LEWES with her passion for the care sector has now become an expert in forward-thinking strategies to manage care settings.


Emma has excelled in every care setting she has worked in and managed, and is a unique way of providing care that has risen through the ranks proving her natural ability to run a safe, effective, caring, responsive and well-led care service.


Emma's work experience involves:


- 8 years of management experience


- A wide range of industry background knowledge and experience from working in disability settings, care homes, agencies and domiciliary settings.


- Experience with complex care management - including PEG feeding, stoma care, and catheter care.


- Dementia 'friend' and working with services with clients suffering from dementia - including managing dementia homes.


- Level 5 in leadership and management for adult care


Added to the business in 2023 with 2 care homes based in Seaford and Peacehaven - Residential care home


Emilia

Emilia Mairka

Job Title: Manager/Owner

Joined: 2019

I am an extremely motivated senior healthcare worker who is ready for her next challenge in a new environment. I have worked for 8 years in care work and developed a great and deep knowledge of the field. I constantly develop my skills to be better at my job to deliver the best possible care to everyone. I am especially experienced in aiding the elderly and people unable to carry out everyday activities independently. I have worked in multiple residential and nursing homes which gave me a great understanding of how different homes work. I am supportive, understanding and a team player.
QUALIFICATIONS:
Care Certificates
Level 1 Medication Awareness
NVQ 2 in Social Care
Computer skills including:
Microsoft Office (Word, Excel, Outlook) Good knowledge of Safeguarding, Health and Safety, Manual Handling, COSHH and Infection control.
Experienced in providing support for people from all cultural, religious and ethnic backgrounds
Excellent attention to detail, and excellent organisation skills.
Dealing with sensitive issues confidentially
Very good verbal and written communication skills


Frequently Asked Questions about Homescare Ltd

What Type of Services does Homescare Ltd offer?

Homescare Ltd offers Home Care.

How many Carers does Homescare Ltd employ?

Homescare Ltd employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homescare Ltd to verify any information. View our terms and conditions. Homescare Ltd has an Enhanced Service – more info.