Homescare Ltd

15 Stirling Avenue, Seaford BN25 3UL
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9.6 37 Reviews
  • Homescare Ltd, Seaford
Homescare Ltd is one of the No1 leading care providers in Seaford, Denton, Newhaven, Peacehaven and Lewes in East Sussex.

Registered with the Care Quality Commission in November 2021 and accredited with Support of Confidence (East Sussex County Council), Homescare Ltd provides compassionate person-centred care to the main towns of Seaford through to Lewes and surrounding areas.

Their ethos is person-centred, and care is fully bespoke and tailored to each individual client's needs and wishes. Experienced care staff are matched with clients based on common interests. The same staff visit at the same times to maintain consistency which enables a relationship based on trust to develop.

All care visits are for a minimum of 30mins, 1hrs or Block Calls min 2hrs. This allows the service to be flexible to the daily changing needs of the clients and means that much more varied and stimulating activities are possible. Whether within their own home or by going out into the local community, the team can support people with complex conditions and have a particular expertise in supporting people living with dementia.

Activities can vary from assistance with shopping trips, companionship, escorting to appointments or social engagements, as well as home help, meal preparation, personal care, and support with medication.

The team offer ‘outside the box’ support, which may be walking the dog, help with tidying-up, trips out to garden centre or other things that are not care related, if you're lonely and would like company.

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Care Provided by Homescare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Homescare Ltd
  • Person in charge
  • Emma Field (Director/Owner)
  • Admission Criteria
    • 18+

Funding & Fees Guide for Homescare Ltd

  • Prices

  • We offer calls from 30 mins to 1hr - plus, prices depends on the level care required
    We offer block calls min starting at 2hrs
    All Funded and Self-Funded Clients are welcome
    Homescare Ltd - A Care at Home Provider in Sussex, with high quality care that we provide in comfort of your own home, at your pace, time, needs and wishes.
    We can promise the package of care at home will be suited to your needs, wishes to ensure safe, caring, effective, caring, responsive and well-led, by all experienced staff and management team.

Homescare Ltd Reviews (37)

Total of 37, showing 21-37
9.6

Homescare Ltd has a Review Score of 9.6 (9.646) out of 10, based on 14 reviews in the last 2 years. Over all time Homescare Ltd has 37 reviews.

Overall Experience

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Review from L C (Daughter of Client) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started using Homescare Ltd. In November 2022. The care provided to my dad is person-centred and focussed on his needs giving support when required. They are punctual, friendly and flexible and are able to adapt the visits to most suit the client. Any problems are immediately highlighted to myself.
I would recommend Homescare Ltd.

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Review from Christine C (Daughter of Client) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer assigned to my dad has been an amazing find, she is kind, patient and very caring. How we wish we had found her early. This has certainly made a difference to our lives and has given us a sense of peace that someone is there for him.

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Review from S H (Friend of Client) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homescare Ltd have provided exceptional person-centred care for this person, ensuing they are safe, effective, caring on all care calls to all the needs and wishes making the visit every time person-centred. The management team are very well-led and responsive to any needs or wishes that are asked of
them and at times extra calls have been needed and managed to take them on also when PA is on annual leave managed to cover. Could not think of anyone better than Homescare Ltd and so grateful for all their hard work and ongoing work they provide in our community. I can always depend on them and will continue use as my first choice of care provider in Seaford.

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Review from Dee W (Client) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homescare Ltd staff are warm and are professional in approach, effective towards the whole person. The care calls that they provide for me the staff are reliable, and they're good company.
They will make you laugh, and feel confident and caring when staff arrive and throughout the time they spend with
you and show great teamwork. The manager has a great way of matching clients with staff and always goes the extra mile. I have a dog too which they also love.

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Review from S L (Friend of Client) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and professional company. Always putting the client's needs first. The client always looks forward to their visits and enjoys their supportive company. Flexible approach if other cover is needed due to illness or holiday. Willingness to work alongside other service providers eg: personal
assistant and domestic cleaner. Highly recommended Homes Care!

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Review from F K (Daughter of Client) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are kind and helpful and my mother is happy with her care to date. They have never let us down and they are good at communicating with us about my mother's needs. I feel confident that my mother is being well looked after.

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Review from Denis E (Client) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent. They provide friendly professional care at all times for myself and my wife. They also help with minor domestic tasks which our disabilities would make difficult or impossible for us.

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Review from Lizzie C (Daughter of Client) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Homescare, Seaford to anyone looking for a carer who will bring genuine warmth and positivity to their home every day. The managers and carers take a person-centred approach from the outset and do everything they can to provide consistency in terms of both the carers and the quality
of care. My mother is thriving and much of this is thanks to them. Homescare also provide excellent support for us as a family too.

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Review from Ruth E (Daughter of Client) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team at Homescare Ltd provide excellent care and support to my parents on a daily basis. They are totally client centred in their approach and I would not hesitate to recommend them to anyone needing support.

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Review from Ian J (Son of Client) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care providers at Homes Care are very efficient and adaptable at their jobs, seeing to everyday things like shopping, cooking, medication, etc in addition to Mums immediate needs. They keep me informed about day to day things so I can relax knowing Mum is in good hands.

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Review from T E (Daughter of Client) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed to have care following the recent death of her husband and an Alzheimer's diagnosis. Homescare were able to meet Mum's needs and currently provide medical and nutritional support. I was particularly pleased with the meals which they prepare and Mum rarely leaves anything. She lost a lot of
weight through not eating properly but Homescare were made aware and are providing balanced, tasty meals which are helping Mum to gain weight. She enjoys their visits and her optician has commented that her eye condition has not deteriorated as a result of the regular administration of her eye drops, which is a direct result of the carer's ministrations. They have also recently managed to alter the timings of their visits to support Mum with her loneliness. We really appreciate all Mum's carers and their excellent level of care.

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Review from T W (Daughter of Client) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

HomesCare visited my elderly mother twice a day for three months enabling my family to support her staying in her own home until it became no longer safe for her to be there.
The carers were all, without exception, helpful, kind and caring. The team were reliable and punctual which gave us great reassurance.
They provided continuity of carers whenever possible which we felt was important for my mother.
If they had any concerns for the well-being of my mother they would promptly contact us. Their knowledgeable experience of caring for people suffering with dementia meant they could offer us sound advice relating to care. Our involvement with HomesCare has been a positive experience.

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Review from Tim B (Son of Client) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her care staff are professional, attentive, empathetic and are flexible to customer requests if required. Myself and my sisters are extremely pleased with the service HomesCare provide and I personally would recommend the company to others.

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Review from C B (Daughter of Client) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care provider has been efficient and communication has been good about changes to my mothers care and adding extra visits when requested.
My mother seems content with the care she is getting from these visits.

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Review from R C (Daughter of Client) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team that provides care for my father are very caring and respectful. They treat him with compassion and patience when they are dealing with his dementia. They are also very efficient in making sure they let me know if anything is running short or needing replacement as I dont get over the every
day.

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Review from Margaret B (Daughter of Client) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Good service and prompt attention to needs of client. Flexible arrangement of visits and response to more immediate needs. Most visiting careers fulfilled the original brief. Content with most visits but some domestic help of a better standard than others.

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Review from A H (Son of Client) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homescare provide weekend care for my 87 year old Mum. I am very confident in the care they deliver and am very grateful for the care and attention that they provide.
I rely on them for the regular care and wellbeing of her, and would recommend them to any prospective clients.

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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Homescare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Homescare Ltd is calculated as follows: ( (69 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 82 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homescare Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Emma

Emma Field

Job Title: Owner/RM/NI

Joined: 2019

EXPERIENCE:
I have worked in the care sector for over 20 years in different types of care, Young/Adults with autism, learning disabilities in adults, Elderly people in care homes with nursing and dementia care.
Experience with stoma care catheter care, end of life care.


QUALIFICATIONS:
I have an NVQ level 3 in health + social care in adults and a Diploma Level 5 in management health + social care.
My dream was to own CARE AT HOME company, so I put all my skills and knowledge into this and made Homecare Ltd a success with all my clients we provide care in all surrounding areas and would not have been able to achieve this without them.


Emma's care career started working in a residential care home as a carer since then she has worked in various different care services moving from domiciliary care to complex and nursing care. At the age of 21, Emma managed a care home and then moved on to manage the domiciliary company in Brighton, LEWES with her passion for the care sector has now become an expert in forward-thinking strategies to manage care settings.


Emma has excelled in every care setting she has worked in and managed, and is a unique way of providing care that has risen through the ranks proving her natural ability to run a safe, effective, caring, responsive and well-led care service.


Emma's work experience involves:


- 8 years of management experience


- A wide range of industry background knowledge and experience from working in disability settings, care homes, agencies and domiciliary settings.


- Experience with complex care management - including PEG feeding, stoma care, and catheter care.


- Dementia 'friend' and working with services with clients suffering from dementia - including managing dementia homes.


- Level 5 in leadership and management for adult care


Added to the business in 2023 with 2 care homes based in Seaford and Peacehaven - Residential care home


Emilia

Emilia Mairka

Job Title: Manager/Owner

Joined: 2019

I am an extremely motivated senior healthcare worker who is ready for her next challenge in a new environment. I have worked for 8 years in care work and developed a great and deep knowledge of the field. I constantly develop my skills to be better at my job to deliver the best possible care to everyone. I am especially experienced in aiding the elderly and people unable to carry out everyday activities independently. I have worked in multiple residential and nursing homes which gave me a great understanding of how different homes work. I am supportive, understanding and a team player.
QUALIFICATIONS:
Care Certificates
Level 1 Medication Awareness
NVQ 2 in Social Care
Computer skills including:
Microsoft Office (Word, Excel, Outlook) Good knowledge of Safeguarding, Health and Safety, Manual Handling, COSHH and Infection control.
Experienced in providing support for people from all cultural, religious and ethnic backgrounds
Excellent attention to detail, and excellent organisation skills.
Dealing with sensitive issues confidentially
Very good verbal and written communication skills


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homescare Ltd to verify any information. View our terms and conditions. Homescare Ltd has an Enhanced Service – more info.