Home Care Assist Stafford

19 Park Lane, Fenton, Stoke-on-Trent ST4 3JP
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8.5 2 Reviews
  • Home Care Assist Stafford, Stoke-on-Trent
Home Care Assist believes that everyone should be empowered to live their lives as they wish; this may include the right to remain living in their own home while receiving the support they require to live a fulfilling and active life.

Whatever a client or service user's needs are, staff believe that by providing the right care, support and assistance they can enable people to live their lives with dignity in an independent, safe and secure way.

One of the ways this is achieved for service users is by providing trained and experienced home care staff, recruited from a variety of healthcare backgrounds to help give the best support to clients in the comfort of their own homes. All carers undergo a rigorous selection process and are chosen only if they demonstrate the highest moral standards and the ability to care for people in a professional and non-intrusive way.

A Home Care Assist carer is highly organised, hard-working and genuinely caring. As a caring company, Home Care Assist spends a lot of time matching the right carers with the right clients, ultimately creating a comfortable relationship that enables a carer to meet the exact needs of a client in their environment.

Home Care Assist aims to minimise the number of different carers that the service user has to deal with on a regular basis, after all, the primary concern is improving the service user's quality of life and health, without adding any extra stress to their lives.

Each person has their specific requirements, and are assessed as such. Home Care Assist staff work closely with each client to determine what kind of care services they'll need, ultimately producing a carefully drafted unique, person-centred care plan. The assessment process is on-going, and families will always be informed and kept up-to-date. Care plans are continually reviewed and updated as and when any changes need making.

Care Provided by Home Care Assist Stafford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Person in charge
  • Megan Wood (Registered Manager)

Funding & Fees Guide for Home Care Assist Stafford

  • Prices
  • £25.95 per hour


Home Care Assist Stafford Reviews (2)

8.5

Home Care Assist Stafford has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Home Care Assist Stafford has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my review and have no complaints.

Reply from Peter Rolls, Director at Home Care Assist Stafford

Thank you Linda for taking the time to leave us a review, I will pass it on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly and caring, very professional and attend on care times agreed.
Regular review and visits by management keeps all updated to caring requirements. When contacting the office someone will answer or return your call as soon as possible.

Reply from Peter Rolls, Director at Home Care Assist Stafford

Thank you so much for your review, I will pass your comments to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Home Care Assist Stafford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Home Care Assist Stafford is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Care Assist Stafford is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Home Care Assist Stafford

What Type of Services does Home Care Assist Stafford offer?

Home Care Assist Stafford offers Home Care.

How many Carers does Home Care Assist Stafford employ?

Home Care Assist Stafford employs 9 carers.