Blossom Home Care Malton (Yorkshire Wolds)

Office 4, Malton Office Centre, Jacksons Yard, Showfield Lane, Malton YO17 6BT
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9.6 16 Reviews
  • Blossom Home Care Malton (Yorkshire Wolds), Malton
Blossom Home Care Malton is a family-run home care provider. The team support people to live as they choose in their own homes across the Yorkshire Wolds.

As part of the trusted Blossom Home Care ('Just bloomin' good care!') family, the Malton franchise upholds the award-winning company's high standard of care at all times.

The robust recruitment process ensures that each member of the team is kind, caring and skilled at what they do. Calls are a minimum of 50 minutes - this is to enhance safety as well as to enable each client to get the care they need and have a good chat, without being rushed.

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Care Provided by Blossom Home Care Malton (Yorkshire Wolds)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Kyle Thorpe (Registered Manager)

Funding & Fees Guide for Blossom Home Care Malton (Yorkshire Wolds)

  • Prices

  • £26.90 per 50 minutes, fixed rate across all days.

  • Min call time is 50 mins

Blossom Home Care Malton (Yorkshire Wolds) Reviews (16)

9.6

Blossom Home Care Malton (Yorkshire Wolds) has a Review Score of 9.6 (9.572) out of 10, based on 7 reviews in the last 2 years. Over all time Blossom Home Care Malton (Yorkshire Wolds) has 16 reviews.

Overall Experience

  • 11
  • 5
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Date Published

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Review from J H (Relative of Client) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from the whole team at Blossom, Malton. Carers are friendly and positive, adapt well to new situations and promptly identify any health concerns. Excellent communication with the management team - very approachable and professional. Quick to respond and adapt to the changing needs
of our relative and give helpful advice from experience. Confident that our relative is being well looked after when living a distance away - use of the app to share visit notes is very helpful.

Reply from Kyle Thorpe, Registered Manager at Blossom Home Care Malton (Yorkshire Wolds)

Thank you so much for taking the time to leave a review for us, and it is great to hear that you are so happy with the service, the responsiveness of the management team and approach that our carers adopt to all of our care calls.


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Review from Peter M (Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply the best!
Professional, friendly and efficient is the best description of Blossom Home Care which doesn't nearly go far enough to praise both the carers and office staff.
Personally, I have benefited from their person-centred care on many occasions but I have always been particularly impressed
how Blossom Care have treated me as an individual with respect and dignity no matter what my situation is.
Well done one and all and a massive thank you!

Reply from Kyle Thorpe, Registered Manager at Blossom Home Care Malton (Yorkshire Wolds)

Thank you so much for taking the time to send us a review. It is fantastic to hear that you are benefitting from the service we are providing and you are clearly delighted with the quality of the care, which is brilliant. Thank you again!


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Review from N W (Client) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is generally good. It’s unfortunate that all the carers don’t deliver their ‘care’ in the same way. Generally speaking, it’s an issue with new staff and training from my point of view. I’ve been having care for fifteen years so I do understand that all foibles are not necessarily the same.
At this moment in time, I understand probably better than anyone, how difficult it is to recruit and retain good staff. The people who apply do not fully realise the implications and the duties of care provision.

Reply from Andy Green, Administrator at Blossom Home Care Malton (Yorkshire Wolds)

Thank you very much for taking the time to post a review and for the feedback that you have offered. I am glad to hear that your experiences have been generally good, but it is disappointing to hear that you feel there are inconsistencies when it comes to the quality of our staffing. We have certainly taken your feedback on board and will continue to push to ensure that our recruitment consistently matches the high standards that we set ourselves.


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Review from Sarah W (Daughter of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been nothing but supportive of us as a family and excellent in the care they have given both our parents. They accommodated our changing needs and were kind and respectful.

Reply from Andy Green, Administrator at Blossom Home Care Malton (Yorkshire Wolds)

We are so glad to hear that your experience with Blossom Home Care Malton was such a positive one. Thank you so much for sharing your feedback with us.


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Review from J W (Son of Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Blossom Care’s flexibility and guidance invaluable during a very difficult and challenging time. They really seemed to have the client/service user’s best interests at the forefront of their thinking and wanted the best for all concerned. They suggested how their service could be improved and
went out of their way to be helpful. It was great to find carers, of a variety of genders and ages, who were accepted by my mother; she had previously rejected careers.

Reply from Andy Green, Administrator at Blossom Home Care Malton (Yorkshire Wolds)

Thank you very much for such a positive review and it is great to hear that the support your family have received during such a difficult has been so valuable to you all.


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Review from A M (Client) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For not wanting any help from carers - I wouldn't be without them.

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Review from Julia R (Friend of Client) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Client has found all the carers and management very helpful and professional. They took him on at short notice and are very caring how they have cared for him.

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Review from S W (Daughter of Client) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Blossom Home Care Molton for a few months now. They are very efficient, and professional and treat mum like one of their own. Whenever there has been a need to assist mum they have always supported mum in obtaining the correct external support for her. Whilst keeping the family fully
updated I cannot recommend them highly enough.

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Review from Eileen C (Wife of Client) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my husband is given. All the staff are very friendly and caring.

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Review from Lorraine B (Relative of Client) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We use Blossom Home Care for the care of our aunt. They provide us with an invaluable service, giving excellent quality, reliable personal care. Our aunt finds the staff pleasurable, approachable and happy in their work. She is more than satisfied with their service. They provide personal care, helping
to maintain her bungalow's cleanliness, helping with her clothes washing and even painting her nails for a Christmas outing. Thank you from the family.

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Review from M L (Niece of Client) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with care. The ladies/gentleman are very polite and feel my aunt has perked up with the chat and carers listen to my aunt who has a very interesting life and holidays her well-being is good now I find when I visit she seems brighter and not so many problems for me to deal with. I would
recommend anyone to try the care which we have. My aunt is very independent and does not want to lose her independence which will come but she is a very proud woman which the carers respect, well done!

Reply from Shaun Reed, Manager at Blossom Home Care Malton (Yorkshire Wolds)

Thank you for your review of our service and kind words. It is a privilege to care for your aunt and I will pass on your excellent feedback to our care team.


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Review from Amanda F (Daughter of Client) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very professional, and considerate and helped with every need my mother required. Overall very pleased.

Reply from Shaun Reed, Franchise owner at Blossom Home Care Malton (Yorkshire Wolds)

Thank you for a fantastic review, we appreciate you taking your time to complete this and for using our service!


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Review from Kathleen S (Client) assisted by family/friend published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff from Blossom Home Care are very friendly, warm and supportive. I look forward to their visits and for the company that they provide to me.

Reply from Shaun Reed, Franchise Owner at Blossom Home Care Malton (Yorkshire Wolds)

Thank you for your review of our service and kind words. It is a privilege and our staff look forward to your visits and I will pass on your excellent feedback to our care team.


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Review from S H (Daughter of Client) published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always caring, punctual and interested in my dad. He is not a willing participant in receiving care, but always is happy with the interventions.

Reply from Shaun Reed, Franchise Owner at Blossom Home Care Malton (Yorkshire Wolds)

Thank you so much for taking the time to leave a review, really glad we could help!


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Review from James W (Son-in-law of Client) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found all the staff to be friendly, kind, on time, and to be very supportive and understanding at all times. First- class!

Reply from Shaun Reed, Franchise Owner at Blossom Home Care Malton (Yorkshire Wolds)

Thank you for this fantastic feedback and for taking your time to do this. It is an absolute pleasure to help and support your family. Our care team enjoy and look forward to visiting her and will pass this on to our carers.


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Review from Enid S (Client) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found everyone very kind and polite. Morning visits would be preferred.

Reply from Shaun Reed, Director at Blossom Home Care Malton Yorkshire Wolds at Blossom Home Care Malton (Yorkshire Wolds)

Thank you for the review. We appreciate you have taken the time to write this for us. Thank you so much!


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Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Blossom Home Care Malton (Yorkshire Wolds) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Blossom Home Care Malton (Yorkshire Wolds) is calculated as follows: ( (34 Excellents x 5) + (5 Goods x 4) ) ÷ 39 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blossom Home Care Malton (Yorkshire Wolds) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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Meet the Team (1)

Kyle

Kyle Thorpe

Job Title: Registered Manager

Joined: 2023

Kyle is the overall Manager of Blossom Malton, he runs the service day-to-day and manages and leads the team.


Frequently Asked Questions about Blossom Home Care Malton (Yorkshire Wolds)

What Type of Services does Blossom Home Care Malton (Yorkshire Wolds) offer?

Blossom Home Care Malton (Yorkshire Wolds) offers Home Care.

How many Carers does Blossom Home Care Malton (Yorkshire Wolds) employ?

Blossom Home Care Malton (Yorkshire Wolds) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Home Care Malton (Yorkshire Wolds) to verify any information. View our terms and conditions. Blossom Home Care Malton (Yorkshire Wolds) has a Platinum Service – more info.