The Doting Carers

Unit 18, Hubspace, Devonshire Business Centre, Works Road, Letchworth Garden City SG6 1GJ
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9.2 4 Reviews
  • The Doting Carers, Letchworth Garden City
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Care Provided by The Doting Carers

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • The Doting Carers Ltd
  • Person in charge
  • Lola Ope (Director)

Funding & Fees Guide for The Doting Carers

  • Prices

  • From £25.00 per hour

  • Please call to discuss additional needs or for Live in Care fees.
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The Doting Carers Reviews (4)

9.2

The Doting Carers has a Review Score of 9.2 (9.159) out of 10, based on 4 reviews in the last 2 years. Over all time The Doting Carers has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
4
0

Review from I T (Daughter of Client) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care and support.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris K (Son of Client) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend The Doting Carers who looked after my mother after leaving the hospital following a fall. The director's attention to detail in all matters relating to my mother was second to none, keeping us continually updated on any changes to my mother's general well-being, eating habits,
etc. The members of her team were reliable and punctual throughout and made her life comfortable and dignified during the final few months of her life. The director and some of her team were even good enough to take time out to attend my mother's funeral. I'm very relieved that Doting Carers came to our rescue in our family's hour of need.

Reply from Lola Ope, Director at The Doting Carers

Thank you so much! We absolutely loved looking after your mum. We miss her so.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J F (Daughter of Client) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't fault the care that Doting Carers gave to my dad in the weeks before he sadly passed away. All the carers that we met treated my dad and all the family with the utmost respect and compassion during a time that was incredibly difficult and very upsetting for us. My family and I will always
be grateful to Doting Carers for all their help and support and I know that they helped give my dad the best care that he deserved.

Reply from Lola Ope, Director at The Doting Carers

Thank you so much for your kind words. We loved every single day of looking after your loved one. Thinking of you and your entire family fondly.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Paul K (Grandson of Client) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been generally great, management are on top of things, any issues are quickly resolved. Health and safety have been well observed and the care has been delivered well. Overall very pleased.

Reply from Lola Ope, Director at The Doting Carers

Thank you so much! It's an honour and a great pleasure to look after your grandmother.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.159)

Overview of Review Score

The Review Score of 9.2 (9.159) out of 10 for The Doting Carers is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for The Doting Carers is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) ) ÷ 22 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Doting Carers is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Doting Carers

What Type of Services does The Doting Carers offer?

The Doting Carers offers Home Care.

How many Carers does The Doting Carers employ?

The Doting Carers employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Doting Carers to verify any information. View our terms and conditions. The Doting Carers has a Basic Service – more info.