C & V Inspire

Suite 47, 48 Rye Lane, London SE15 5BY
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8.8 3 Reviews
  • C & V Inspire, London
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Care Provided by C & V Inspire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • C & V Inspire Training and Development
  • Person in charge
  • Constance Mandaza (Manager)

Funding & Fees Guide for C & V Inspire

  • Prices

  • From £18 per hour

  • Based upon assessment
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C & V Inspire Reviews (3)

8.8

C & V Inspire has a Review Score of 8.8 (8.833) out of 10, based on 3 reviews in the last 2 years. Over all time C & V Inspire has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
2
3
0

Review from Chris D (Grandson of Client) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The managing director and her team of carers have been incredible. A few months ago, my gran moved into a new sheltered housing environment, which was hugely unsettling for her as she has dementia. I was very worried about having the right care in place for her, but they have been absolutely wonderful
with her.
And they care! My gran had a fall a month ago, and one of the carers arrived shortly afterward and handled the whole thing while I rushed home. She kept me informed, kept my gran calm, kept her safe, and organised an ambulance while I was rushing home from work. She stayed with me and my gran until the ambulance arrived, well beyond the time we had booked her for.
While my gran has been recovering in the hospital, one member of staff has been frequently checking in, and a few of the carers have reached out to me in their individual capacity to ask how she is doing. It means so much to know they my gran isn't just a job to them. I wholeheartedly recommend them.

Reply from Cathy Mandaza, Managing Director at C & V Inspire

Thank you for such a positive account of the care we have been providing. Absolutely we hope to do our best to maintain some mobility and engage in interesting conversation. It is a team effort and the family is so supportive. The carers enjoyed spending time with your gran.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K L (Wife of Client) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very impressed with the management of this care company and the two carers who have attended my husband have shown complete respect and cared for him well. They have been a tremendous help to both of us and I would certainly not hesitate to recommend C & V Inspire to everyone else in need.

Reply from Cathy Mandaza, Managing Director at C & V Inspire

Thank you for your kind words and for taking the time to review our service. We are pleased that our care staff and management are providing your husband with the care that he needs and we will continue to provide the support he requires.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Henry S (Son of Client) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after and we are happy with the service which is being provided by C & V Inspire. The care workers are pleasant and provide go the extra mile in providing the needs of my mother. Having this support has provided peace of mind to the family. The management/manager has regular
contact with my mother to find out about the support she is receiving. We give a big thank you to C & V Inspire for the support, care and dedication.

Reply from Cathy Mandaza, Managing Director at C & V Inspire

Thank you for taking the time to review us. Your comments and rating are very important to us which makes us proud to provide the service to our clients in a way that is appreciated of the great work that we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for C & V Inspire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for C & V Inspire is calculated as follows: ( (15 Excellents x 5) + (3 Goods x 4) ) ÷ 18 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for C & V Inspire is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about C & V Inspire

What Type of Services does C & V Inspire offer?

C & V Inspire offers Home Care.

How many Carers does C & V Inspire employ?

C & V Inspire employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact C & V Inspire to verify any information. View our terms and conditions. C & V Inspire has a Basic Service – more info.