What Type of Services does Homecare Ipswich offer?

Homecare Ipswich offers Home Care.

How many Carers does Homecare Ipswich employ?

Homecare Ipswich employs 10 carers.

Homecare Ipswich, Unit 1 B Penny Corner, Farthing Road, Ipswich, Suffolk IP1 5AP

Review from Zoe M (Daughter of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience

Absolutely amazing company & care provider! We currently have carers visit from this company four times a day for my terminally ill mother. They are the best care providers I've ever come across. In particular I must mention a carer, what an incredible lady! So compassionate, positive, professional

and she has made my family & mums lives much brighter with her visits. These carers never rush, they perform their duties to the highest standards and treat patients like their own family. I'm extremely impressed and grateful. Thank you - it's a testament to the owner and higher management!

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

Thank you so much for your kind words. It means the world to us to know that our care has made a difference for your mother and your family. Our team is truly dedicated to providing compassionate and professional care, and were so glad this has been your experience. Well be sure to pass on your lovely feedback to the carer you mentioned she will be delighted to hear it! Your support and appreciation inspire us every day. If there's anything more we can do, please don't hesitate to reach out.

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Review from M W (Son of Client) published on 4 October 2024
Submitted via Website • Report

Overall Experience

We found carers to be friendly, efficient and caring. They did a good job looking after my dad, with him being bed-bound. They expressed concern when he refused to eat and made us aware. They showed patience with him when he was a bit difficult.

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

Thank you so much for taking the time to share your feedback. We're truly glad to hear that our carers were able to provide friendly, efficient, and caring support to your dad. It's our priority to ensure that each individual is treated with compassion, and it's great to know our team showed patience during the more challenging moments. Kind regards!

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Review from C R (Son of Client) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience

Very good service, so good with Mum.

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

It's our passion to provide outstanding care, many thanks for your review!

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Review from Sarah O (Daughter of Client) published on 11 June 2024
Submitted via Website • Report

Overall Experience

A truly amazing team; compassionate, caring, and treated my mum as if she were their own. They came into our home at an incredibly difficult time with Mum having been given a terminal diagnosis. We didn't know what to expect at all (obviously never having been in this situation before). We were both

very nervous about having the carers, but from day one, and the introduction to the team, through to the day they left they were simply wonderful. Providing much-needed support to me also throughout. Mum looked forward to their visits, their chats and their care. They were discreet and respectful, and also a breath of fresh air during a very sad time. When Mum went into the Hospice (her final wishes) the staff there commented on how well Mum had been looked after.
I am so grateful to the team, each and every one of them, I will certainly recommend them and I cannot thank them enough. They really made the last days of her life more bearable. I actually miss the team. Thank you!

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

Thank you so much for your kind words. It means the world to us to know that we could provide comfort and support to your mum and you during such a difficult time. Your appreciation truly touches our hearts. We strive to treat every patient as if they were our own family, and it is incredibly rewarding to hear that we were able to make a positive impact. Your gratitude and recommendation are greatly appreciated. We are honoured to have been a part of your mum's care and to have made her last days more bearable. Thank you again for your heartfelt message. We miss you too!

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Review from N H (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience

Very satisfied with service thank you.

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Review from Maria E (Client) published on 7 April 2024
Submitted via Website • Report

Overall Experience

It is an excellent company with a lot of experience, they are a team of good people, I recommend this company to everyone. Everything was wonderful with them, the manager was very kind, very good working conditions! All ok!

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Review from Heather A (Wife of Client) published on 24 November 2023
Submitted via Website • Report

Overall Experience

I cannot praise enough the care given to my late husband. During the last few weeks that he received care from A1, they were so cheerful and caring with him, much needed at this time. Nothing was too much for them. Always considerate and kind to me.

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

Dear Heather A,

I am deeply touched by your kind words and grateful for the time you took to share your feedback. I'm sincerely sorry for the loss of your husband, and I appreciate your acknowledgment of the care provided by A1 during his last weeks.

It brings me comfort to hear that our team was able to bring cheer, care, and comfort to your husband during a challenging time. Our commitment is to provide compassionate and considerate support, and it warms our hearts to know that nothing was too much for our team in caring for your loved one.

Please accept our heartfelt condolences, and if there's anything more we can do for you, do not hesitate to reach out. Your feedback means a lot to us, and we are here to support you in any way we can.

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Review from B G (Daughter of Client) published on 11 May 2023
Submitted via Website • Report

Overall Experience

I can't thank the carers enough for everything they did for us. They made such a difference for my mum which meant we could care for her at home. They were very professional and friendly and my mum always seemed pleased to see them. They only cared for my mum for two weeks but we couldn't have coped

for those two weeks without them.

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

Thank you very much for sharing your experience with the carers from A1 Care who assisted your mom. Your kind words mean a lot to the professionals who dedicated themselves to providing quality care.
As discussed on the telephone if you require any help or support please don't hesitate to contact us.

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Review from Ian H (Client) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience

Generally, the care package has been excellent when the carers that are well known to me attend and only drops when new and inexperienced carers arrive. The carers are always polite, efficient and amenable, wasting no time in getting me clean, dry and comfortable. They lift my spirit when I'm down and

give me confidence when I attempt to walk.

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Review from Diane K (Daughter of Client) published on 24 November 2022
Submitted via Website • Report

Overall Experience

A wonderful team of carers. They came into our lives towards the end of my mum's life. The support, love, care and sometimes needed patience shown to her and the family was so brilliant and much needed at the time.
The continued contact with the office was so helpful and reassuring. I can honestly

say we could not have asked for more. Mum was shown great care and respect by all the carers, but I would like to mention especially two members; they were like a ray of sunshine walking through the door.
Many thanks also to another two particular members of staff for their unending support.
You have been recommended to everybody I know, and I will never be able to thank you enough - on behalf of Mum and myself.

Reply from Rares Istrate, Director/Manager at Homecare Ipswich

Thank you for your kind words and for trusting us to care for your mum in such a difficult time!

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Review from Sheila K (Mother of Client) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience

A very caring, competent team. They are always mindful of my daughter's wishes and her dignity. Very friendly, they go above and beyond all her needs.

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