Spectrum Homecare Ltd

Office 6, College Business Centre, Uttoxeter New Road, Derby DE22 3WZ
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9.9 27 Reviews
  • Spectrum Homecare Ltd, Derby
Spectrum Homecare offer home care services around the Derby area. Care is person-centred, meaning that all care plans are designed around the unique and changing needs of the individual.

The team of experienced care professionals take time to learn about the needs of each client. They work alongside the individual, as well as any health professionals and carers, to determine the best care plan for them, inclusive of any personal preferences.

All care providers are also DBS checked and fully trained, making sure they are able to provide the best care possible.

Care services range from running errands, domestic support and meal preparation, to respite care, reablement and dementia care. Whatever your needs, the team will be on hand to offer you reliable care, allowing you to maintain independence and remain in the comfort of your own home.

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Care Provided by Spectrum Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children

Good to Know

  • Owner
  • Spectrum Homecare Ltd
  • Person in charge
  • Natalie Attwal (Manager)

Funding & Fees Guide for Spectrum Homecare Ltd

  • Prices

  • From £27.50 per hour

Spectrum Homecare Ltd Reviews (27)

Total of 27, showing 1-20
9.9

Spectrum Homecare Ltd has a Review Score of 9.9 (9.875) out of 10, based on 12 reviews in the last 2 years. Over all time Spectrum Homecare Ltd has 27 reviews.

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Review from Sarah W (Mother of Client) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always happy with the care provided and the availability for cover. If ever I have anything that needs sorting or any concerns it is always dealt with quickly and efficiently. Staff have a great relationship with my children which makes them feel safe.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thanks so much for leaving us a review. Pleased that you’re still happy.


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Review from H K (Daughter of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good support service provided by the team. Any queries are resolved in a timely manner. Communication is extremely good, provided by the office who can always be contacted if there are any issues/queries.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for this, we try our best to be as available as possible. You can call us anytime.


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Review from Linda L (Wife of Client) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the fantastic care that you have for my husband, the staff went above and beyond their duties. Any concerns that I had the managers always helped me to sort them. Spectrum is a fantastic company and I would highly recommend them.

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Review from H H (Mother of Client) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spectrum Homecare staff have made a huge difference to my disabled (adult) son’s life. The care and respect shown towards him and the family mean that I feel confident when he goes out and about. I don’t need to worry about a thing, it’s all taken care of. My son loves them!

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Review from S L (Daughter of Client) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the beginning of 2023, I needed to find help for my elderly parents. Since using Spectrum, they have been amazing, especially as I do not live locally. They have been accommodating in adding in more times and in an emergency finding someone to stay overnight. All the staff are hardworking and caring.
Thank you for giving me the piece of mind I need and the help my parents need too.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for the feedback. We're delighted that you can relax and are confident with the service.


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Review from Jo F (Daughter of Client) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was quite apprehensive at the thought of having carers in to help her at first. Now she actually looks forward to their visits. All of the staff at Spectrum are so friendly, thoughtful and so caring towards my mum with the care they offer, nothing is ever too much trouble. As a family we feel
so grateful that we get support from Spectrum as it gives us the confidence and knowledge that mum is 100% looked after and if there is ever an issue they contact us straight away and are always happy and extremely helpful when we call them with any queries.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for leaving us feedback. we have a great team that we are very proud of.


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Review from Peter M (Son of Client) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spectrum Homecare is personally managed by the founders to a high standard and provides a valuable service to the Derby area. Carers provide an efficient service in a supportive style. They are responsive to supporting needs that vary from the normal weekly plan, such as medical appointments. They are
also flexible to the different needs and expectations of service users. A small criticism, for balance as much as anything, is that it can sometimes take a couple of chases to get the right manager to respond to a query.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you so much for your feedback. It’s really helpful.


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Review from J F (Client) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very happy with the help and support that I receive from all the staff. I am reassured to know that they are just a phone call away if I need them in a crisis. Thank you to all the staff for making my life easier to cope with at home.

Reply from Michelle McLean, Manager at Spectrum Homecare Ltd

Always a pleasure and so pleased to know you are still happy with the service.


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Review from P C (Daughter of Client) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spectrum provided care to Mum for just over twelve months. Staff were pleasant, respectful, diligent and observant. The management team are a highlight of the service, they worked hard to make sure Mum's needs were being met, re-evaluating her care as required and communicating effectively to carers.
They were a wonderful resource for me, signposting me to other services, and suggesting things that could help Mum. They worked hard to make sure Mum had a consistent team of carers in a tricky location. I would not hesitate to recommend it.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

We so enjoyed coming too. Thank you for the feedback.


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Review from Karen B (Daughter of Client) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The owners are friendly, trusting and do provide the best care for my mum. They always query issues or text me or ring me if Mum needs anything ordering or collecting. When I go on holiday, I up the care for Mum without a problem as long as I tell them in advance. They help Mum in so many ways so she
can stay in her own home. I do not know where I would be without them.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

That’s great to hear. Thank you so much for providing us feedback.


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Review from Karen P (Mother of Client) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot rate the care that my daughter receives from everyone at Spectrum. Nothing is too much trouble, and the staff go above and beyond. Since this time, we have been away on holiday quite a few times, the last one being a few days away in November 23, and we have had the reassurance every
time that our daughter - who has a chronic illness - was being well looked after. The manager and your team - you are stars and greatly appreciated. Our daughter even likes us to go away so she can see the team!

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

This is so nice to hear. It's great that you can get away. The team looks forward to visiting too.


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Review from Sarah C (Client) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a young adult with hidden and long-term disabilities. Happy with receiving help from Spectrum. All the management are very friendly, genuine and caring. The management goes the extra mile for you and is patient with you, too. The carers are very friendly, as well.

Reply from Natalie and Michelle, Registered Manager at Spectrum Homecare Ltd

How lovely, thanks for leaving us a review. Glad to be a part of your life.


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Review from Dan B (Son of Client) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I rang up asking about overnight care due to my mum being very poorly. After speaking with the manager on the phone - she was absolutely brilliant, and the care and attention she gave to my mother were brilliant. Would definitely recommend.

Reply from , Registered Manager at Spectrum Homecare Ltd

How lovely she was, along with all your friends and family that were there to support. So glad we could help out.


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Review from Amanda J (Daughter of Client) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lost Dad years ago, and Mum needed help, and the team have been amazing. Kind, caring and dignity and Mum loves the chat with the girls who visit! Thank the girls and Spectrum, so pleased I found you.

Reply from , Registered Manager at Spectrum Homecare Ltd

What a privilege to be part of her life.
Thank you for leaving us a review.


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Review from S M (Client) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently had a knee replacement, and the care from all the staff has been wonderful. They are so helpful and friendly. I look forward to them coming as I have lost my husband and am lonely, and they have been so kind. Would recommend to anyone.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for taking the time out to leave us a review; you know the ladies enjoy their visits too.


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Review from Sabina H (Partner of Client) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spectrum provided a caring and kind service; they made him feel comfortable and secure, but most of all, the very caring and positive approach to the client. I would be most happy to recommend this company.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thanks for taking the time to review us. It was a pleasure and all the staff enjoyed visiting. Lovely to have met you.


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Review from Lucy T (Daughter of Client) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away suddenly so we needed to sort out care for my dad urgently as he has dementia. The ladies at Spectrum were amazing. They made suggestions about visits and a routine for Dad, which wasn’t about making money but what was best for Dad. They go above and beyond, keep us updated, review
care plans, bring Dad treats, take him out and coaxing him to do what is needed whilst always being respectful and kind. It’s only a small team, the staff are consistent so, Dad has been able to build a rapport with them, and so have we. I wouldn’t hesitate to recommend them and frequently do to anyone I can. The role they have is invaluable to us, and they really supported us while we dealt with Mum’s death. If you’re looking for carers who treat your loved ones as if they were part of their own family, are experienced and competent and speak to you like human beings, this is the company for your care needs (- and no, I’m not related to any of them, and they didn’t pay me!)

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

And what fun we’ve had. We’ve all loved every bit of looking after your Dad.


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Review from Moira P (Client) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and helpful carers. Nothing is too much trouble. One happy family!

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you for leaving us a review. Glad you’re all happy.


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Review from Eileen B (Client) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can only say - excellent!

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

We will try to continue. Thank you for the review.


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Review from Sarah S (Daughter of Client) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 4-month stay in the hospital, my father was discharged home. He is still very weak and unsteady on his feet, so our family decided to find carers to help him wash and dress in the morning and get Dad into bed at night. I spoke to Spectrum, and straight away, loved their happy, friendly and helpful
demeanour. After a meeting with them, Dad decided to try them out. He is absolutely thrilled to bits with the service that he is receiving. The girls who visit him are always on time and always have a happy smile on their faces; they treat Dad with dignity and compassion. Nothing is too much trouble for them. If he wants anything done, he only has to ask. The girls' attention to detail is fantastic; they are trustworthy and thorough and are becoming good friends.

Reply from Natalie Attwal, Registered Manager at Spectrum Homecare Ltd

Thank you! It's a pleasure to be involved; the ladies love coming to visit your father.


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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Spectrum Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Spectrum Homecare Ltd is calculated as follows: ( (63 Excellents x 5) + (9 Goods x 4) ) ÷ 72 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Spectrum Homecare Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Spectrum Homecare Ltd

What Type of Services does Spectrum Homecare Ltd offer?

Spectrum Homecare Ltd offers Home Care.

How many Carers does Spectrum Homecare Ltd employ?

Spectrum Homecare Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Spectrum Homecare Ltd to verify any information. View our terms and conditions. Spectrum Homecare Ltd has a Platinum Service – more info.