Rainbow Home Care Services Ltd

93 The Parade, First Floor, Monmouth House, Watford WD17 1LN
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9.6 11 Reviews
  • Rainbow Home Care Services Ltd, Watford
Rainbow Home Care Services offer a bespoke home care service to people in Watford and the surrounding areas. A family run business, they place the people they work with at the heart of everything they do, and are dedicated to delivering care that empowers people, improves their lives, and gives them the independence to continue living in the comfort of their own homes.

All care plans are completely personalised. This means that the team of care professionals work hard to understand the needs of each person they work with and develop a programme specifically tailored to them. Over time, care plans will be reviewed, ensuring they continue to meet the needs of the person and to take into account any requests or preferences.

The team are not only highly trained, but they are also warm and friendly too. They understand that inviting people into your home can be a daunting task. They will work with the service user and their loved ones to make sure everybody is happy and comfortable at all times.

Care Provided by Rainbow Home Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Rainbow Home Care Services Ltd
  • Person in charge
  • Roxana Ulmeanu (Manager)
  • Admission Criteria
    • Provisions of Personal Care to ages 65 and above

Funding & Fees Guide for Rainbow Home Care Services Ltd

  • Prices
  • £26.00 per hour


  • Rainbow Home Care Services fees are very moderate and are available on request.


    Most competitive in the industry!


Rainbow Home Care Services Ltd Reviews (11)

9.6

Rainbow Home Care Services Ltd has a Review Score of 9.6 (9.605) out of 10, based on 7 reviews in the last 2 years. Over all time Rainbow Home Care Services Ltd has 11 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Rainbow have been looking after my husband since his release from hospital with a stroke in 2022. They are very reliable and pleasant and have never let us down. The Manageress is very accommodating and goes out of her way to help. She arranged for us to have a firecheck in the home and puts on a coffee
morning once a month for clients, friends and relatives. They all work very hard and my husband looks forward to them coming. They are also professional in that we have a monthly check or audit to see if everything is being done properly e.g. tablets administered correctly. I have recommended them to a couple of my friends.

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Overall Experience  Overall Experience 5.0 out of 5

Have used Rainbow over the past 3 years. Their carers have always been kind, considerate and understanding. When we needed to change the hours at short notice, they have always done their best to accommodate us.

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Overall Experience  Overall Experience 5.0 out of 5

Truly outstanding service. Treat people as they themselves would wish to be treated by others, which is an ethos that permeates throughout the whole organisation. They are professional, reliable, capable, trustworthy, and I cannot recommend them highly enough. I was receiving poor service from another
home care provider. As an alternative, I found Rainbow Home Care Services. After 6 months am very satisfied. The office set-up is professional, staff a pleasure to work with, happy to go the extra mile ensuring client satisfaction, resolving concerns quickly and effectively, always someone at the end of a phone for urgent matters. Communication between office and carers in the field is critical and this is achieved well. There is an app to track care visits. which I check when I want via phone or PC. The care plan is followed with attention to detail, treating my uncle with respect and dignity at all times. The timing of visits are consistent to plan and number of different carers not too many.

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Overall Experience  Overall Experience 5.0 out of 5

Rainbow Home Care Services have been a true blessing to my mother and our family.
The professionalism they have shown is second to none, the carers are absolutely amazing we cannot fault them.
Myself and family would have no hesitation in recommending this agency.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Dear EG thank you for such lovely feedback and I can honestly say it's been an absolute pleasure to be able to support "mum" and the family. We look forward to our journey together. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

After having been in the hospital for a long time, Rainbow Care came to see me. Since then, they come four times a day to help with my personal needs, which means I am able to stay in my own home.
They always do a good job and are unfailingly pleasant and polite. They always treat me with respect.
In fact, they have now become more like friends.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Thank you for such a lovely review; we are so grateful to consider you part of our Rainbow Family and look forward to our continuing journey together.


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Overall Experience  Overall Experience 5.0 out of 5

From the outset, Rainbows staff and carers have been quite exceptionally professional in friendliness, attitude to their work and cleanliness. All well trained, by Rainbow management. I know Rainbow is as a Company only 2 years or so old, but they deserve to be very successful.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Dear David, thank you very much for your kind words and support, we really appreciate the feedback and we look forward to our continuing relationship.


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Overall Experience  Overall Experience 5.0 out of 5

Rainbow Home Care have been my life savers. The carers are the best I have ever had. I am so well looked after by this company. The carers do my shopping, cleaning and caring. Staff are well trained.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Many thanks for such a positive review Fatou, we are so pleased that our service is having such a positive impact for you.


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Overall Experience  Overall Experience 5.0 out of 5

Rainbow carers attended immediately after my husband returned home, bedbound and unable to move, after a long hospital stay. Skin and medications were meticulously checked. They started immediate skin treatment and they pointed out that three of the medications returned from the hospital were not usable
as there was no opening date written on them. Such responsible and close observation has continued.
The carers are friendly, respectful, gentle, knowledgeable and reliable. They have alerted me to changes in my husband's condition to enable him to have rapid medical treatment. They take great pains to keep him as comfortable to enable him to have rapid medical treatment. They take great pains to keep him as comfortable as possible. I cannot speak highly enough of the quality of care they give. Their management keeps in close touch with how my husband is and has taken the initiative to contact other agencies on my husband's behalf, such as the GP, community nurses or speech therapy experts. Such support is invaluable. I have every confidence in Rainbow.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum is very happy with the service provided. She finds the carers professional and friendly and puts Mum's welfare first. I am pleased with the care provided as it helps Mum to keep her independence.

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Overall Experience  Overall Experience 5.0 out of 5

The Rainbow Team is a very caring team. They put their client's needs first. Their timings are generally very good and do let you know if they are going to be late. They spend the allocated time with my mum and don't rush her. The carers are friendly and have got to know my mum. Mum and family are happy
with the care provided by Rainbow Home Care services.

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Overall Experience  Overall Experience 5.0 out of 5

Rainbow Home Care Services are very professional, I love their approach and manners with my friend.
The CEO is very kind, willing to help and very passionate about what she's doing.
I will highly recommend Rainbow services to your beloved family in need of care.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Rainbow Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Rainbow Home Care Services Ltd is calculated as follows: ( (38 Excellents x 5) + (4 Goods x 4) ) ÷ 42 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rainbow Home Care Services Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (8)

Maria

Maria

Job Title: Field Care Supervisor

Joined: 2022

In her pivotal role, Maria ensures that our customers receive the highest quality of care and support. She thrives on maintaining close and meaningful connections with our customers, ensuring they receive nothing short of exceptional care and support. Her unwavering dedication is fuelled by the profound knowledge that our care profoundly enhances their lives, enabling them to continue enjoying the comfort of their own homes.


?? Join us in celebrating the exceptional attributes that define Maria's role:
- Her relentless commitment to surpassing each customer's expectations.
- Her fervent passion for forging genuine connections and making a tangible, lasting difference.
- Her role as a driving force propelled our team towards the pinnacle of excellence.


Maria, your heart-warming dedication and compassionate spirit serve as an inspiration to us all. Your hands-on approach and authentic care empower the lives of our clients in the most profound ways. We extend our heartfelt gratitude for exemplifying the essence of unparalleled care


Claire

Claire

Job Title: Deputy Manager

Joined: 2023

Claire's role is multifaceted and crucial. She ensures that our services are not just delivered but delivered to the highest standards. She's the guardian of our commitment to all statutory and legal requirements, and most importantly, she's the driving force behind making our services relevant, person-centred, efficient, and highly responsive. All this comes together to help people stay safely in their homes, where they deserve to be – safe and happy.


Gabriel

Gabriel

Job Title: Senior Carer

Radu's unwavering dedication, exceptional leadership, and unwavering commitment to providing outstanding care and support make him an invaluable asset to our team. With his exceptional skills and compassionate nature, Radu continuously goes above and beyond to ensure our clients receive the highest level of care.


Radu's compassionate and empathetic nature fosters trust and creates a nurturing environment for both our clients and team members.


Radu's positive impact on our clients' lives is immeasurable. He consistently goes the extra mile to ensure that their needs are met with the utmost care and attention. His leadership and expertise inspire our team to provide compassionate and exceptional care, creating a positive and supportive environment for everyone involved.


Manasa

Manasa

Job Title: Personal Care Assistant

Manasa's unwavering dedication and compassionate nature bring immense joy and comfort to our clients. Her commitment to improving the lives of our seniors is truly inspiring.


Manasa's career in caregiving was born out of a deep sense of compassion and empathy. For over 4 months, she has poured her heart and soul into this fulfilling profession, making a positive impact on the lives of those she cares for. The greatest happiness for Manasa as a caregiver comes from enhancing someone's well-being and witnessing moments of progress, happiness, and improvement in her clients' lives.


Join us in acknowledging Manasa's exceptional qualities:
Her wealth of experience and expertise in delivering specialised care to our clients.
Her innate warmth and compassion, foster trust and bring comfort to our clients' lives.
Her unwavering dedication, going the extra mile to ensure our clients receive unparalleled care and support.


Costel

Costel

Job Title: Personal Care Assistant

With over 8 months of hard work and heartwarming dedication at Rainbow Home Care Services, Costel's journey with us has been nothing short of remarkable.


Costel's dedication is a true inspiration. He doesn't just do the job; he puts his heart into every moment of care he provides. We've seen the genuine smiles he brings to our clients' faces – it's the small things that make the big difference.


?? We want to give a big shoutout to Costel for being a rockstar in our team. His kindness, professionalism, and commitment shine bright and leave a positive mark on everyone around him.


Daniela

Daniela

Job Title: Personal Care Assistant

Our clients absolutely adore Daniela. Her unwavering commitment and genuine kindness have become a ray of sunshine in their lives. She's not just a caregiver; she's a real-life hero, dedicated to making the lives of our seniors better. It's been over eight amazing months since she became a part of our family, and during this time, she's poured her heart and soul into bringing smiles to those she cares for.


With a treasure trove of knowledge and expertise, she crafts personalised care that's as unique as our clients.
Her warmth and kindness are like a cosy blanket, creating trust and deep connections with our clients. Safety and support? You bet!


Every day, she goes above and beyond, making sure our clients get the care they deserve.


Larry

Larry

Job Title: Personal Care Assistant

Larry's unwavering dedication, compassion, and commitment to the well-being of our clients have earned him this well-deserved accolade. He consistently goes above and beyond, delivering exceptional care and support to those entrusted to his care.


Larry's exemplary qualities as a care assistant are truly inspiring:
Demonstrating unwavering dedication to our clients' well-being and comfort.
Exhibiting genuine compassion and empathy that fosters trust and connection.
Going the extra mile to ensure our clients receive the highest level of care and support.


Larry's positive impact on the lives of our clients is immeasurable. His presence brings comfort, reassurance, and genuine happiness to those he serves. He embodies the values and mission of our organisation, leaving a lasting impression on the lives of our clients.


Alexandra

Alexandra

Job Title: Personal Care Assistant

Our clients are truly grateful and find comfort in Alexandra's unwavering dedication and compassionate nature. She's a true inspiration, always striving to improve the lives of our seniors. Her boundless heart and genuine care for others led her to become a carer. It's been over two years since she joined us, and she's poured her heart and soul into making a positive impact on the lives of those she cares for.


Alexandra finds her happiness in knowing she's made a difference in someone's life, cherishing the little joys along the way.
Let's celebrate Alexandra's incredible qualities:
She brings a wealth of knowledge and expertise, providing specialised care for our clients.
Her warmth and kindness create a trusting and valued relationship with our customers, ensuring they feel safe and supported.
Every day, she goes above and beyond, ensuring our clients receive the utmost care and assistance.


Frequently Asked Questions about Rainbow Home Care Services Ltd

What Type of Services does Rainbow Home Care Services Ltd offer?

Rainbow Home Care Services Ltd offers Home Care.

How many Carers does Rainbow Home Care Services Ltd employ?

Rainbow Home Care Services Ltd employs 7 carers.