Agincare Thirsk (Home Care & Live-in Care)

Orchid House, Acacia Drive, Thirsk YO7 1GT
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8.3 2 Reviews
Agincare UK Thirsk provides 24-hour, one-to-one live-in support to people in the comfort of their own home.

Care packages are tailored to suit the individual, helping them to live at home independently for as long as possible. Home care services include shopping, housekeeping, personal care and companionship.

Agincourt UK Thirsk ensures to recruit caring and compassionate staff who have a great understanding and skill.
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Care Provided by Agincare Thirsk (Home Care & Live-in Care)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Jane Edwards (Manager)

Funding & Fees Guide for Agincare Thirsk (Home Care & Live-in Care)

  • Prices

  • 25.00 per hour

Agincare Thirsk (Home Care & Live-in Care) Reviews (2)

8.3

Agincare Thirsk (Home Care & Live-in Care) has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Agincare Thirsk (Home Care & Live-in Care) has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Mary H (Client) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated with care and dignity, had all the assistance I could have been given. My carer was quick to notice a sudden decline in my well-being and summoned assistance immediately, resulting in me requiring an ambulance. I was duly admitted into hospital for thirteen days. She was on the ball.
Now, I am back home and feeling happy and settled.

Reply from Jane Edwards, Manager at Agincare Thirsk (Home Care & Live-in Care)

Thank you for your review, we are glad you receive a good service and thank you for your comments.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E P (Client) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my accident, I had to get care for six weeks. I have been impressed by all the attention I got. Staff were all cheery and encouraging, helping when I needed but always ready to let me do things on my own. Always answering my red button promptly, very seldom I had to wait unless an emergency and
I understood there were others needing help.

Reply from Jane Edwards, Manager at Agincare Thirsk (Home Care & Live-in Care)

Thank for taking the time to review our team. We are very happy that you have had a positive experience with us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Agincare Thirsk (Home Care & Live-in Care) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Agincare Thirsk (Home Care & Live-in Care) is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Agincare Thirsk (Home Care & Live-in Care) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Agincare Thirsk (Home Care & Live-in Care)

News (0)

News

Previous Events

There are no previous events for Agincare Thirsk (Home Care & Live-in Care)

Meet the Team (1)

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Jane Edwards

Job Title: Registered Manager

Joined: 2023

Jane joined Agincare as a Registered Manager in 2023 and has worked in care for over 35 years, covering the elderly, EC schemes, LD, children and mental health.

She started her career as a support worker and developed her progression over time and has been in management roles for the past 15 years. Working in the care sector for over 35 years has meant Jane has gathered a number of qualifications, including NVQ Level 4 in Leadership and Care Management. Jane is also qualified as an Internal IIP Assessor and has gained many certificates in various aspects of care.

Outside of work Jane enjoys looking after her four springer spaniels as well as cooking, literature and pottery.

... Read more

Frequently Asked Questions about Agincare Thirsk (Home Care & Live-in Care)

What Type of Services does Agincare Thirsk (Home Care & Live-in Care) offer?

Agincare Thirsk (Home Care & Live-in Care) offers Home Care.

How many Carers does Agincare Thirsk (Home Care & Live-in Care) employ?

Agincare Thirsk (Home Care & Live-in Care) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Thirsk (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Thirsk (Home Care & Live-in Care) has an Enhanced Service – more info.