Kensington Home Care

Gloucester House, Room 6-8, 72 Church Road, Stockton-on-Tees TS18 1TW
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7.0 1 Review
  • Kensington Home Care, Stockton-on-Tees
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Care Provided by Kensington Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kensington Home Care Ltd
  • Person in charge
  • Victoria Calvert Lockheart (Operations Director)

Funding & Fees Guide for Kensington Home Care

  • Prices

  • £23 per hour
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Kensington Home Care Reviews (1)

7.0

Kensington Home Care has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years. Over all time Kensington Home Care has 1 review.

Overall Experience

  • 0
  • 1
  • 0
  • 0
  • 0

Date Published

1
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1
1
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Review from J A (Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care I receive is two visits each day to ensure that my medication is taken correctly as this can affect my health if it is not taken in the correct dosages and at the correct times. This normally happens without too many problems but there have been occasions where appointments have been missed
or my regular carer has not been available.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Kensington Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.000 for Kensington Home Care is calculated as follows: ( (1 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 5 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kensington Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Kensington Home Care

What Type of Services does Kensington Home Care offer?

Kensington Home Care offers Home Care.

How many Carers does Kensington Home Care employ?

Kensington Home Care employs 44 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kensington Home Care to verify any information. View our terms and conditions. Kensington Home Care has a Basic Service – more info.