Amron Home Help Ltd

51-53 Park Green, Macclesfield, Cheshire, SK11 7NH, Macclesfield SK11 7NH
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9.8 12 Reviews
  • Amron Home Help Ltd, Macclesfield
Amron offers personalised home care services designed around each individual client.

The team pride themselves on offering an individual service that priorities your needs, preferences and choices. Since beginning with only one client, Amron pride themselves on ensuring clients continue to feel like they are the only one - with the full support and dedication of the team.

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Care Provided by Amron Home Help Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Amron Home Help Ltd
  • Person in charge
  • Jodie Kenyon (Registered Manager)

Funding & Fees Guide for Amron Home Help Ltd

  • Prices

  • From £12 per visit; no extra for bank holiday or travel time

Amron Home Help Ltd Reviews (12)

9.8

Amron Home Help Ltd has a Review Score of 9.8 (9.778) out of 10, based on 8 reviews in the last 2 years. Over all time Amron Home Help Ltd has 12 reviews.

Overall Experience

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Review from J H (Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Amron to be a very well-run company. They offer consistent support from kind, caring, and compassionate carers. They are all fully aware of my needs and support me to live independently in my own home. Giving my family peace of mind that I am seen every day.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you for your kind words, we are glad you are happy with our service.


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Review from J B (Client) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a vulnerable young lady, I was very concerned about having carers come to my home and deliver personal care. The team are professional but friendly. I feel very comfortable and relaxed with my carers.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

I am glad you are happy with our service, many thanks.


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Review from Alison B (Daughter of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amron Home Help are amazing, the level of care they have shown my father is second to none. They are incredibly flexible too. I am so grateful to them for looking after my father, I know he is in great hands so I don’t need to worry. Thank you.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you for the positive feedback, we do our best to ensure we deliver an outstanding level of care to all of our clients.


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Review from John O (Client) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very professional, friendly and very caring, they always put a smile on my face when visiting me. They look after all my needs so I can get through the day ahead. I was a little embarrassed to start with but the girls and management put me at ease straight away so showering, putting creams
on personal areas and getting dressed is not a problem. They are very reliable and timings are flexible so as to work around my appointments and family commitments. I feel very comfortable chatting to the girls and boys because they have a good ear, and sympathetic shoulder and always know when I am a little down and sad so I get a hug and they make sure I am okay before they leave. I highly recommend Amron Home Help, they have been looking after me for a long time now, so when you live on your own they are a breath of fresh air. Thank you to all at Amron.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you ever so much for your lovely review. We are delighted you are so happy with the care you receive from our team at Amron Home Help.


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Review from W H (Client) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Standard of care is satisfactory as expected. All staff very friendly and caring. Notification of arrival time by phone if running late would be helpful. It is nice to see an assortment of carers rather than just one so that we can enjoy different conversations and viewpoints.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you ever so much for your lovely review. We are delighted you are so happy with the care you receive from our team at Amron Home Help.


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Review from Andy V (Son of Client) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional friendly service, nothing is too much trouble. Flexible with tasks and fitting in with mum's needs.
Mum would lose her independence without the support of her helpers. Thanks again, appreciated.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you ever so much for your lovely review. We are delighted you are so happy with the care you receive from our team at Amron Home Help.


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Review from S G (Client) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care team we receive are excellent. The staff go above and beyond and are very helpful. We trust them with our family and are very appreciative of their support with myself and my husband.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you ever so much for your lovely review. We are delighted you are so happy with the care you receive from our team at Amron Home Help.


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Review from Amy L (Daughter of Client) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Amron team are wonderful. They really do care. Thirteen years after my dad's initial stroke and with differing experiences of using plenty of care teams over the years, I can honestly say Amron are the best carers my dad has ever had.
They provide a high level of care and show compassion and humour
(sometimes needed with my dad) and go out of their way to make his life as comfortable as possible. I couldn’t recommend them more highly.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you ever so much for your lovely review. We are delighted you are so happy with the care you receive from our team at Amron Home Help.


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Review from Angie W (Daughter of Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These girls go above and beyond for family care for loved ones. My dad sadly lost his fight but the manager and team made such a big difference in his last 2 months. I wish we had found them sooner. My dad can be a touch awkward, he would say, "I don't want random strangers putting me to bed". This
was the first few days. They won him over. Before long he would be asking what time they were coming to see him. I've now found out he told them how scared he was, which he never admitted to his family, he didn't want to look weak to family members but he could confide in the girls. He absolutely adored the team. We miss their visits now he's gone. Please if you want a carer who will be with your loved one longer than 15 mins these are your go-to team. Dad was ill one night they couldn't wake him, they stayed 2 hours till the paramedics arrived. They really are that lovely. We all really appreciate the work you have done.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you so much Angie. You're kind words and thoughts are really appreciated. The honour was all ours.


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Review from Sandra W (Wife of Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a care team then I would highly recommend Amron Home Help, I wish I'd discovered them earlier. My husband wasn't keen on the idea of having carers but they soon formed a friendship to the point that he started looking forward to their visits. They are extremely professional and
performed their duties to the highest of standards. I am very grateful to them for everything they have done.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you so much Sandra. The pleasure was all ours. Thank you for choosing us to care for such a wonderful man.


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Review from Suzanne R (Daughter of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do l begin, the manager and her team are amazing, they treat our mum with so much respect, they make her laugh on a daily basis, they give her time and look after her so well. She calls them her angels, we feel so lucky to have them looking after our mum.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you so much, Suzanne, for your review. It means a lot to the team. We hope to continue to support your Mum as well in the future and maintain this level of satisfaction throughout.


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Review from L D (Daughter of Client) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great team of kind, thoughtful, caring, and supportive individuals. They are considerate to their client's privacy, needs, etc, polite, have good communication with their client, and family members too, and on a very special occasion have gone above and beyond their call of duty. They are like our
extended family.

Reply from Jodie Kenyon, Registered Manager at Amron Home Help Ltd

Thank you for your review. The pleasure is all ours. We are so pleased that the family is happy with our efforts and hope to continue to support your much-loved one going forward.


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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Amron Home Help Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Amron Home Help Ltd is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Amron Home Help Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

Jodie

Jodie Kenyon

Job Title: CQC Registered Manager

Joined: 2008

Jodie is our Registered Manager (and Amron Owner).


Amron is committed to delivering quality, person-centred care and support; that starts with our company culture and leadership.


She is always there, for staff and clients alike; actively involved in care delivery, quality assurance and management responsibilities.


Frequently Asked Questions about Amron Home Help Ltd

What Type of Services does Amron Home Help Ltd offer?

Amron Home Help Ltd offers Home Care.

How many Carers does Amron Home Help Ltd employ?

Amron Home Help Ltd employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amron Home Help Ltd to verify any information. View our terms and conditions. Amron Home Help Ltd has a Platinum Service – more info.