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Kare Plus Hertfordshire has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Kare Plus Hertfordshire has 7 reviews.
Review from Vera H (Client) published on 5 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
We are extremely grateful for your review and are equally pleased to hear you are very happy, We will surely pass on your kind words and wonderful comments to staff members, it means the world to us.
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Treated with Dignity
Value for Money
Review from Sue C (Daughter of Client) published on 11 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
Thank you very much for your review; we are all very happy to hear that we are meeting Mum's needs. It is a true pleasure to provide care and support to you all. I know the carers, and everyone involved feels the same.
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Treated with Dignity
Value for Money
Review from Andrew W (Relative of Client) published on 1 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
Thank you very much for your great review, we really value your comments and appreciation of the service we are providing. I will make sure to pass this on to the team. It is extremely fulfilling to hear that you are happy. It is our pleasure to be able to help.
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Value for Money
Review from S B (Client) published on 26 October 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
Thank you very much for your lovely review, we are very happy to hear how the care provided to you has made you feel and that it has been able to enhance your daily life enabling you to go into the community again. This is fantastic. We will pass on your personal comments to all care staff invloved. We look forward to continue to help you it is a true pleasure.
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Treated with Dignity
Value for Money
Review from Jacqueline C (Client) published on 16 October 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
Thank you very much for your kind words, they have touched us all, we will surely pass on the appreciation to your carer, I know they will be equally pleased. We are very happy you see us as family as this is exactly how we see all our lovely clients. We will work tirelessly to maintain your happiness.
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Treated with Dignity
Value for Money
Review from Tara S (Daughter of Client) published on 17 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
Thank you very much for your recommendation and appreciation of the service you have received. I will also pass on your thanks to the carers; it means a lot to all of us.
We will strive to ensure we keep up the hard work and provide Mum with ongoing support.
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Management
Treated with Dignity
Value for Money
Review from V P (Daughter-in-law of Client) published on 17 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vimal Amin, Director at Kare Plus Hertfordshire
Thank you very much for your comments, we are very pleased that you are happy with the service from Kare Plus and proud to be able to have made a genuine difference. Knowing we have been a true help is satisfying. Thank you for the recommendation.
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Treated with Dignity
Value for Money
The Review Score of 9.7 (9.700) out of 10 for Kare Plus Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Kare Plus Hertfordshire is calculated as follows: ( (42 Excellents x 5) ) ÷ 42 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kare Plus Hertfordshire is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kare Plus Hertfordshire to verify any information. View our terms and conditions. Kare Plus Hertfordshire has a Basic Service – more info.
