Greenfield Court Care

164 Station View, Harrogate HG2 7DZ
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10 20 Reviews
  • Greenfield Court Care, Harrogate
Greenfield Court Home Care recognises the challenges that many elderly people face in their day to day lives. If you'd like to to stay in your home for as long as possible, the team can help you to do this by providing the additional support you need.

They provide a broad range of services to support clients, such as washing, dressing, personal care, companionship, medication support and much more.

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Care Provided by Greenfield Court Care

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Harrogate Neighbours Housing Association
  • Person in charge
  • Lynsey Robinson (Manager)

Funding & Fees Guide for Greenfield Court Care

  • Prices

  • Please contact us for more information

Greenfield Court Care Reviews (20)

10

Greenfield Court Care has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time Greenfield Court Care has 20 reviews.

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Date Published

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Review from Suzie R (Daughter of Client) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Harrogate Neighbours have been helping my mum since October 2024 and the care they have provided has been fantastic. The team are friendly, reliable and flexible, and we feel that they really care, rather than just treating mum as 'another client'. The team, particularly the supervisors have been
great at keeping me and my brother updated on how things are going with mum, as well as offering suggestions on what would help mum be more secure in her home. Both my brother and I live at distance and having the daily calls from the team in place has made such a difference to our peace of mind. Unfortunately due to the nature of mums condition we are not able to keep the team on as she requires full-time care now, but if this was not the case we would have happily kept the Harrogate Neighbours on. Thank you!

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Review from E M (Daughter of Client) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a fall and broke her shoulders. She needed to be in bed with extra care and help. She was so happy to get back from the hospital and has made great progress due to the care and good relationships she has with staff and her lovely flat environment which she feels at home in.

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Review from Nick H (Son-in-law of Client) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenfield has been providing great in-home care for my mother-in-law since she suffered a stroke a year ago. They've been amazingly adaptable and do their utmost to provide a service suited to her ever-changing needs. They are consistently reliable, cheerful and are great at staying in touch with me
to make suggestions for care improvements. My mother-in-law has also attended the day centre at The Cuttings which she now looks forward to each week, a chance to get out of the house and meet new friends.

Reply from Lynsey Robinson, Assistant Manager at Greenfield Court Care

Thank you Nick for your lovely words, so pleased she is enjoying the day centre.


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Review from Denise T (Daughter of Client) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old housebound mum has been using your care agency since about February 2024. Being a fiercely independent individual, Mum was resentful of having to use carers but needs are a must. Over the months, she has grown to be very fond of all of your lovely carers who visit 3 times per day and
she looks forward to the visits that cheer her up making her feel less alone. For me, being 250 miles away, the visits provide a great deal of comfort. Communication with both ladies is excellent with regular updates on how Mum is doing and particularly so during this month after she had some bad news involving a cancer diagnosis. Your team have become an important lifeline to Mum and me too. Your girls inform me weekly of any online shopping requirements, prescriptions and even keep an eye on her little dog such as ensuring the water bowl is filled, giving her treats, etc. I wholeheartedly value the work you do in supporting Mum and I can honestly say I don't know what we'd do without you.

Reply from Lynsey Robinson, Assistant Manager at Greenfield Court Care

What lovely words Denise, we are glad to be making a difference.


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Review from P B (Cousin of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that has been provided by Greenfield has been top class - both in the regular contact and duties throughout the day and also in recognising when any extra assistance is required and proactively acting on it. The care received, complimenting the surroundings she is in, has transformed her life
over the past year. Still having her independence, but with a team of guardian angels always looking over her, has been the perfect answer to the previous difficulties of her trying to cope alone.

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Review from S M (Daughter of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad receives excellent care from Harrogate Neighbours and this has allowed him to remain in his own home safely which is where he really wants to be. They are thoughtful, caring, respectful and importantly they know him well. The peace of mind this brings to us is utterly priceless.

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Review from J D (Daughter of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are well looked after and cared for by honest, reliable, friendly and trustworthy staff who organise days out and themed social evenings with food and entertainment. The facilities are kept clean and tidy with the communal areas showing the craft work from the residents. All questions or
queries are promptly responded to and my parents feel very comfortable and safe which takes a lot of worry and stress from the family.

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Review from Ian S (Son of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find a happy, safe and friendly environment at Harrogate Neighbours.
Where staff and management work as a team to support all its tenants and families involved in the day-to-day running of the business, giving peace of mind in difficult circumstances which means an awful lot.
Many Thanks.

Reply from Lynsey Robinson, Assistant Manager at Greenfield Court Care

Thank you Ian, its our pleasure looking after a true gentlemen.


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Review from Karen W (Daughter of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrogate Neighbours provides an excellent service. Nothing is too much trouble for them and the team always goes the extra mile to ensure Mum's needs are met. If they are concerned about any aspect of Mum's well-being they do not hesitate to contact me and when necessary have contacted the doctor too.
This support is invaluable as I do not live in the local area. They constantly reassure my mum that they are only a phone call away if she needs any additional support. A first-class service provided by true professionals. Thank you for all you do.

Reply from Lynsey Robinson, Assistant Manager at Greenfield Court Care

Thank you Karen, lovely words and its our pleasure.


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Review from Bernard T (Partner of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrogate Neighbours started as 'Care providers' and ended as friends. They did a superb job in caring for my partner. They were always cheerful and no job was too much trouble for any of the team. Well done!

Reply from Lynsey Robinson, Assistant Manager at Greenfield Court Care

Thank you Bernard, it was a pleasure. all the best.


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Review from Kate H (Granddaughter of Client) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What they did for my Grandma the years before she died was incredible. They all went over and above. They were like our extended family. The kindness, respect and patience they showed was just incredible. They looked after her for 5 years, throughout Covid where things were super tough for everyone.
At the start of their journey, as she was such a proud, independent lady, they helped and supported her as and when she asked and did things she was unable to do. Latterly, she became unwell and unable to do those things they helped her with the same amount of dignity, respect and kindness.
I would highly recommend Greenfield Court Care the team were just incredible. The last week of her life they fought for the help we needed to enable her to die peacefully in her home. They were such a support to myself and my family also. I cannot recommend them enough.

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Review from Margaret P (Niece of Client) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt needed a lot of care in her last year. She was very happy with the carers. She loved chatting to them and said they took very good care of her. She looked forward to their visits throughout the day. I am very grateful for the genuine care they showed for her and the help they gave to me.

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Review from Amy S (Daughter of Client) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff who looked after my father were exceptional in their care. Unfortunately, he couldn't stay living at his home but up until the point where he had to go to residential care the ladies who looked after him helped to keep him independent. He loved their visits and the company they provided.
As
a family, we were always confident that Dad was well looked after and treated with dignity and compassion at all times. Thank you ladies.

Reply from Lynsey Robinson, Registered Manager at Greenfield Court Care

Thank you Amy it was our pleasure. He is such a gentleman.


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Review from Janice W (Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say what a marvellous service this is, a real lifeline for my mum. Everyone is very caring and they always go the extra mile. We would be lost without them. Mum has a lovely relationship with the girls and looks forward to their visits. When she has been unwell they contact the doctor
and always give her lots of reassurance A real first-class service, can’t speak highly enough of them. Thank you so much.

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Review from Sue W (Daughter of Client) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are brilliant. They can't do enough for my mum, they always get all the care parts done efficiently and have time to chat. She says she likes the company of them coming during the day.
She couldn't continue to live at home without their 4 visits a day.
They always contact my brother,
or myself, if they have any concerns.
My mum is happy, as she says she just 'lets things happen and it all seems to run smoothly.' (She has dementia).
She enjoys going to a local care home, for a bath and her lunch, once a week, as she can not have a bath at home easily.
Brilliant service, thank you to all the carers.

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Review from Sue B (Daughter of Client) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenfield Court is truly amazing. My dad trusted them implicitly, the care they gave was second to none. I felt so supported and my dad looked forward to their visits. They are dedicated to their profession and are truly angels in disguise. Couldn’t recommend them enough.

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Review from K M (Daughter of Client) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrogate Neighbours provided care for my parents, starting with a cleaning call once a week, progressing to visits four times a day to help with personal care and meals. My parents could not have stayed in their home as long without their help and they were always caring and proactive with any problems
that arose, I would definitely recommend their services.

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Review from M W (Relative of Client) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenfield Court in-home carers have been amazing for my elderly loved ones, making it possible for them to stay in their own home for the last five years. Starting with one visit each day to help with washing and dressing, we scaled up over time to four visits each day, making all meals, recently expanded
to include shopping and weekly assisted bathing and lunch at a local care home.
Carers are keen always to be well-informed about their client's current issues, family happenings, and early years. They treat her with gentle encouragement and dignity to get from bed, through breakfast, lunch, tea and bed in the evening, with thorough attention to personal hygiene, clean clothes, bedding and keeping the home tidy and attractive.
Turn-over of staff in the team is low, with seven out of ten same team members as five years ago. Management is supportive and responsive. So much more to say with more space; appointing Greenfield Court care team is the best decision we ever made.

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Review from Nigel C (Son of Client) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy that my dad and mum are being well cared for. The home is in beautiful gardens and the view from the apartment is lovely. The staff are so friendly and polite. Nothing is too much trouble.
Everything is kept spotless.
I was very happy with the Covid protocol which made it feel very
safe.
Mum and Dad are loving the apartment too and they have everything around them to make it feel like home.
Thanks to all the staff for their care and compassion.

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Review from Hilda C (Client) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to unforeseen circumstances, I and my husband found ourselves needing some daily support. I am overwhelmed by the care and support we have received, nothing is too much trouble for the wonderful carers. We are made to feel like we belong to one big family. We could also not be happier with our beautiful
apartment, clean, bright and modern with the added security of knowing help is at hand 24 hours a day. At this time in our lives, we wanted to feel safe, secure and cared for and Greenfield Court Care and The Cuttings have certainly delivered.

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Greenfield Court Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Greenfield Court Care is calculated as follows: ( (76 Excellents x 5) + (1 Goods x 4) ) ÷ 77 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Greenfield Court Care is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Greenfield Court Care

What Type of Services does Greenfield Court Care offer?

Greenfield Court Care offers Home Care.

How many Carers does Greenfield Court Care employ?

Greenfield Court Care employs 34 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Greenfield Court Care to verify any information. View our terms and conditions. Greenfield Court Care has an Enhanced Service – more info.