Radfield Home Care Fareham, Gosport & Warsash

Unit 5D1 The Tanneries, East Street, Titchfield, Fareham PO14 4AR
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9.7 22 Reviews
  • Radfield Home Care Fareham, Gosport & Warsash, Fareham
Dedicated to enhancing lives in the Fareham and Gosport communities, Radfield Home Care Fareham, Gosport & Warsash offers top-notch live-in and home care services. Their range of services includes dementia care, respite care, personal care, and housework.

Radfield Home Care follows a bespoke care plan for each individual, ensuring that their unique needs are met with respect and dignity. Their Care Professionals are trained to deliver care that is compassionate, personalised, and effective.

For more information on how Radfield Home Care Fareham, Gosport & Warsash can support them and their loved ones, they welcome individuals to reach out. They are always ready to discuss care needs and provide the necessary support whenever it is required.

Care Provided by Radfield Home Care Fareham, Gosport & Warsash

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jason Hoffman (Owner & Director)

Funding & Fees Guide for Radfield Home Care Fareham, Gosport & Warsash

  • Prices
  • From £34.00 per hour on weekdays and weekends.


  • Charge prices are tailored to customers, following a care consultation.


Radfield Home Care Fareham, Gosport & Warsash Reviews (22)

Total of 22, showing 1-20
9.7

Radfield Home Care Fareham, Gosport & Warsash has a Review Score of 9.7 (9.743) out of 10, based on 12 reviews in the last 2 years. Over all time Radfield Home Care Fareham, Gosport & Warsash has 22 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

A great service from Radfield and all of the management and carers. Excellent communication via phone and email makes it easy to plan and manage the arrangements. I would definitely recommend Radfield to anybody considering care for their loved ones.

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Overall Experience  Overall Experience 4.0 out of 5

Radfield Home Care provide an excellent service to both my parents, who both have dementia. The managers keep informed of any concerns. Always available to help and assist. Communication is great via text and emails. We receive weekly updates of staff rotas. Really good service.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for a great review, I'll share this with the team as I know how much it'll mean to them.


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Overall Experience  Overall Experience 4.0 out of 5

Radfield provide a competent home care service with friendly and happy staff, Timekeeping is good within the limits allowed. Bills, accounts and schedules are well managed.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for the review and I'm glad to hear everything is going well.


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Overall Experience  Overall Experience 5.0 out of 5

I have a carer five times a week to help wash and dress my husband and help him out of bed in the mornings. The carers are very kind and helpful, arrive on time and leave the bedroom tidy. They are a great help as he is very unsteady and unable to walk and it gives me more peace of mind to know he won't
fall.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the lovely review, we always try to help any way we can so it's great to hear when things are going well. I'll be sure to pass this on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Friendly, good and helpful.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your review, it is very much appreciated and I'll pass on the complement to the team.


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Overall Experience  Overall Experience 5.0 out of 5

A sincere thank you to all the staff at Radfield. I have found the service to be excellent, both the quality of care and the 'partnership' between client, carers and myself. A good rapport was established at the start of mum's care and the support has been mutually beneficial. Given mum's high level
of caring needs, the carers and management have risen to the challenges these have presented and mum has been very grateful and appreciative of the care she has received. Furthermore, I have been relieved of a considerable amount of stress and worry. Overall, a professional care company with a well-trained, empathetic kind caring staff. Once again, a heartfelt thank you.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your lovely comments. We strive to give the highest standard of support to all of our clients. It has been a pleasure to support mum and work closely with you to ensure her transition moving forward went well. We wish you all the best for the future.


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Overall Experience  Overall Experience 5.0 out of 5

All good - the staff are friendly and do their utmost to accommodate requests. Mum is happy with the service, and the carers arrive on time and do a brilliant job. I only use it occasionally, but feel confident that Mum will be looked after when I am away.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your lovely review; our team always try to do the best we can, and it's great to hear that both you and Mum think so too.
I'll be sure to share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Radfield Home Care Fareham, Gosport & Warsash
to be very caring, professional and highly trained. The staff readily ask questions that are pertinent to my husband’s care, they also make suggestions that may help in delivering his care.
In a recent family emergency, Radfield
stepped in to help and took a great deal of stress from us knowing that David was being looked after by trusted carers.
David reacts positively to the carers which is great. If he is having a grumpy day they also know how to handle him - again this is very reassuring.
Overall I only have positive things to say about Radfield and the staff.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your wonderful feedback. It is lovely to hear how positive the care has been for you and your husband, I know the team really enjoy visiting you both and I'll be sure to pass this on to them.


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Overall Experience  Overall Experience 5.0 out of 5

The professionalism and support Radfield Home Care has provided to myself and sisters in helping care for Mum in her home has been excellent. From the initial ease of contacting them to managing changes to her needs, the level of communication has been really good. A recent example of their flexibility
has been providing extra support following a cataract operation, this was organised and implemented without fuss. The carers are cheerful, patient and reliable. Overall 5 stars for the manager and her team!

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the fantastic review of our service, we do try our best to be as flexible as possible to meet everyone's needs and so it's great to hear that for your mum and family as a whole, you are happy with the service provided. I'll be sure to pass the compliments along to the team and manager too as I'm sure they'll love to hear this.


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Overall Experience  Overall Experience 5.0 out of 5

I find the careers very pleasant and helpful. They are always smart and clean, I really don't know what to say. The charge for the service seems to be dearer than anyone else, but you get what you pay for.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the review, it's always lovely to hear that our clients see the value in our service and to see that you are enjoying having our team in place.


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Overall Experience  Overall Experience 5.0 out of 5

This was our first time using a care provider and we must say that it has been a very positive experience. The manager was extremely helpful and took the time and patience to answer all of our questions and address any concerns we had.
The carers are friendly, cheerful and provide Mum with the help
she needs to remain in her own home.
We pay for these services via online bank transfer and it is both easy and convenient.
We would thoroughly recommend Radfield Home Care to anyone looking for a care service provider.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for a lovely review, it's great to hear Mum is enjoying the care and that it's been an overall positive experience. I know our carers love going in to see Mum too and I'll defiantly pass this compliment on to our manager and team.


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Overall Experience  Overall Experience 5.0 out of 5

Radfield Homecare has been a great experience for my family. As first-time users of homecare, we have found them to be extremely professional, friendly, helpful and a great reassurance that Mum is receiving the assistance she wants. The staff visiting at home have worked with Mum to regain her independence
while still giving a cheerful and professional helping hand to keep her and her home on the go. Rotas have been set to suit Mum and requests for changes have always been met with a positive response. Mum has been kept up to date with the carers calling on her and enjoys the positive communication she has with them. The billing for services is accurate and payment is made easy by bank transfer. Radfield came along at just the right time for us, a professional and extremely friendly team with a really positive attitude.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you so much for taking the time to share your experience with Radfield Home Care. I’m thrilled to hear that our team has provided such great care to your family and that you’re happy with the level of professionalism, friendliness, and helpfulness that our staff has shown, I’ll be sure to pass this on to them. It’s great to know that your mum has been able to regain her independence with the help of our carers, while still receiving the assistance she needs. I’m also glad to hear that our billing process has been straightforward and easy for you. We appreciate your feedback and look forward to continuing to provide the best care for your family.


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Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank the Radfield Home Care company for making my mum’s end-of-life care as comfortable as possible, building a bond with Mum along with daily support from family.
Mum looked forward to seeing them, their kindness and care was excellent, going above and beyond.
As a family, we
would not have managed without them to enable Mum to remain in her own home as she had wished.
The management team, especially the registered care manager, have been in constant contact throughout to see if there was any more they could do. We could also ring them at any time with instant response and support.
Even now, after the loss of Mum, the care manager has made contact to see how we all are.
I cannot recommend more highly the excellent care provided by the company.
A big thank you from all the family.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for such lovely words. The care professionals and our manager really do appreciate them. Although this has been a difficult time, it has been our privilege to have been able to help support and care for your mum and family.


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Overall Experience  Overall Experience 5.0 out of 5

I think the care I get is very good and professional. Carers listen to my concerns.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the great review, I know our team love coming in to see you and I'll be sure to pass this on to them.


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Overall Experience  Overall Experience 5.0 out of 5

I have 4 care calls a day. I 100% rely on carers to do everything for me, from washing, showering, dressing and drugs. The carers do everything with a smile. They are always very kind, sympathetic, polite and happy. Sometimes my carers are the only people I see all day and with Radfield carers I look
forward to them calling.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for such a fantastic review. We are really pleased that you have such a high opinion of our carers and enjoy their visits as much as they enjoy coming to see you.


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Overall Experience  Overall Experience 5.0 out of 5

I enjoy the service Radfield Home Care provides. I feel I am able to be more independent with the help of care professionals. The team are very respectful and helps me with all my needs. The team are a great bunch and I'm happy to receive their care

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you so much for the kind words. It's been a pleasure to look after you and watch your independence grow.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Radfields Home Care. All my carers are compassionate and professional. I enjoy having a good chat with the staff and we have a great laugh. The carers also make a great cup of coffee!

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you so much for your kind words. I am pleased that you have found our staff very helpful and built a great relationship with them and I'm sure they will continue to make you great cups of coffee with many more laughs.


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Overall Experience  Overall Experience 5.0 out of 5

I hands down love Radfield Care Company they are very professional and kind to myself and my family. Their willingness and commitment to the care they give go beyond anything I expected. I would recommend them to anybody who would be considering home care. Thank you to the young girls and young men
who have cared so well for me, and thank you Radfield.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for such a lovely review! It really does mean the world to us that you are so happy with our team and I'll be sure to let them know.


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Overall Experience  Overall Experience 5.0 out of 5

I don't know where you find them I have never found people so nice and understanding. I really enjoy the service they provide and can always rely on the staff to be caring and very helpful. They are a fantastic team.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your wonderful feedback. It's great to hear you are so happy with our service, our Care professionals are always trying their best. I will make sure the rest of the team receives this feedback.


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Overall Experience  Overall Experience 4.0 out of 5

I have a visit from a carer once every day. The carer asks me how I am feeling. I am helped with a shower, I can wash parts of my body myself and the rest will be done by the carer. They always have a chat and make me feel secure. I am helped to get dressed with the clothes I cannot manage myself. The
carer always asks if there is anything else they can do to help me.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your kind review. I am really glad to hear you are pleased with the support provided and to hear you find the team friendly and helpful. Thank you.


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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Radfield Home Care Fareham, Gosport & Warsash is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for Radfield Home Care Fareham, Gosport & Warsash is calculated as follows: ( (52 Excellents x 5) + (18 Goods x 4) ) ÷ 70 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Fareham, Gosport & Warsash is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

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Meet the Team (2)

Jason

Jason Hoffman

Job Title: Owner & Director

Joined: 2022

Jason’s background lies in recruitment, spending time recruiting both internationally and locally. He has managed local retail outlets, progression to management and business development roles involving international operations and development of new markets. His experience in recruitment and business development puts him in a fantastic position to overcome some of the challenges facing the care industry.


“I have family and friends involved in the care sector, which has given me some insight into the difficulties in the industry. I’ve also seen the amazing people giving care and the difference that they make every day to people’s lives.


“There is a lack of appreciation and understanding in general of the vital role that Care Professionals provide in the community. One of my goals is to develop a better understanding of this in my community, so that they are seen as the skilled professionals that they are.”


To pursue his dream of running his own business, Jason had to make the difficult choice of leaving his corporate lifestyle behind.


“In the end this was made possible by realising that in this industry I really could make a difference to my community rather than what was increasingly feeling like superficial success in the more corporate background that I was part of.”


Radfield Home Care puts a lot of emphasis on the family values the company was founded on and with this comes championing client satisfaction and making Care Professionals feel valued and supported. These values align perfectly with Jason’s own goals and aspirations.


“I want to increase the awareness of the importance of the role of Care Professional in our community. Radfield Home Care are always open to new ideas and always looking for ways to improve the service offered.”


Deborah

Deborah Walkley

Job Title: Registered Care Manager

Joined: 2022

We would like to introduce you to Deborah, registered care manager for Radfield Home Care Fareham, Gosport & Warsash. Debbie is responsible for the day to day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well led. Debbie is the key point of contact for carers, clients and their families and promotes individual’s wellbeing at all times.


Debbie’s journey in care began when she was just a child, spending a lot of time with her grandparents and listening to their stories.


“I have always had a caring and compassionate nature and after working within the retail sector for years I decided I wanted a change and to make a difference, I got chatting to a friend outside my daughters school and she suggested I try caring.


It was the best decision I had ever made. I enjoyed it so much, seeing my ladies and gents faces every time I went in and the difference it made not only to them but to me. I really felt that I was making a difference and was so happy at my job for the first time.”


Debbie has extensive experience in the care sector. She started her career in care in 2006 as a Care Professional in her local community. Her passion for looking after others has led to her working in a variety of settings, from domiciliary care, dementia care and adults with learning difficulties.


“In 2017 I started with my previous employer as a supervisor, becoming the manager shortly after. I passed my level 5 in health and social care in 2019 and then passed my CQC fit person interview to become the registered manager, overseeing 2 large branches of the company, running over 250 staff and 500 clients.”


Debbie’s background as both a Care Professional and registered manager makes her the ideal person to understand the challenges facing both clients and employees.


“I enjoy a challenge and am looking forward to building an extremely successful business with great values. I believe myself and Jason have the same passion and drive to promote person centred care to empower individuals to live the best life possible by providing excellent care with valued care staff.”


Debbie wants to inspire others, she tells us:


“I feel after starting as a Care Professional and working my way up that I can inspire others. I will always be available for clients and their families as I believe it is essential to build trusting working relationships to help clients and families to feel confident about the service they are receiving. I am passionate about the job I do and the people that work alongside me.”


Frequently Asked Questions about Radfield Home Care Fareham, Gosport & Warsash

What Type of Services does Radfield Home Care Fareham, Gosport & Warsash offer?

Radfield Home Care Fareham, Gosport & Warsash offers Home Care.

How many Carers does Radfield Home Care Fareham, Gosport & Warsash employ?

Radfield Home Care Fareham, Gosport & Warsash employs 4 carers.