Radfield Home Care Leicester East, Groby & Oadby
Unit 1 & 2, 73 High Street, Syston,
Leicester
LE7 1GQ
From £30.00 per hour on weekdays, £34.00 per hour on weekends
Charge prices are tailored to customers, following a care consultation.
Radfield Home Care Leicester East, Groby & Oadby has a Review Score of 10 (9.961) out of 10, based on 17 reviews in the last 2 years. Over all time Radfield Home Care Leicester East, Groby & Oadby has 26 reviews.
Review from Amanda S (Daughter of Client) published on 19 January 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby
Amanda, thank you for the kind words. We love to going to Mum as she is a fantastic lady who is incredibly knowledgeable. We love having a chat with her and all the carers have built a good relationship with her.
Staff
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Management
Treated with Dignity
Value for Money
Review from Andrew G (Husband of Client) published on 4 October 2022
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Overall Experience
5.0 out of 5
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby
Thank you for your kind words. It's a pleasure to provide care and support to your wife. She is a wonderful person and we are happy that you are pleased with the service.
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Management
Treated with Dignity
Value for Money
Review from David J (Client) published on 14 July 2022
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Overall Experience
5.0 out of 5
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby
Thank you for the wonderful feedback. I'm pleased that you are satisfied with our services and would recommend us.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen L (Partner of Client) published on 6 June 2022
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Overall Experience
5.0 out of 5
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby
Thank you for your generous words. I know that the staff look forward to coming to see you both. Its been a pleasure and I am pleased you are happy with the services. Kind Regards.
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Treated with Dignity
Value for Money
Review from L W (Daughter of Client) published on 27 May 2022
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Overall Experience
5.0 out of 5
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby
Thank you so much for the kind words. It's been a pleasure to look after mum. She is such a determined lady and a wonderful soul. Kind Regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dorothy K (Client) published on 16 May 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby
Thank you so much for your kind words. I am pleased that you have found our staff very helpful and built a great relationship with them. It's a privilege to support you.
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Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.961) out of 10 for Radfield Home Care Leicester East, Groby & Oadby is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.961 for Radfield Home Care Leicester East, Groby & Oadby is calculated as follows: ( (98 Excellents x 5) + (4 Goods x 4) ) ÷ 102 Ratings = 4.961
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Leicester East, Groby & Oadby is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Owner & Director
Joined: 2022
Sona has always had a passion for positive contribution. After completing her Bachelor’s degree in science, she started her career working for a reputable pharmaceutical company carrying out biomedical research to support cancer therapy.
“The positive experience helped me to look at wider opportunities to make a difference in society which led me to complete a Masters in Public Health. Since then, I have worked in the private healthcare sector. My primary role was to work with various professionals such as doctors, nurses, occupational therapists and physiotherapists to ensure that clients who were often vulnerable with disabilities had a positive experience with the services provided.”
There has been a big change in the number of older people seeking greater independence, wanting to stay within their own homes. Sona aims to provide a more personalised and quality service as opposed to some of the care alternatives.
“I aspired from a young age to own a business that would positively contribute to society. Running a private home care service within my local area and developing it will provide me with immense satisfaction. This is especially rewarding knowing that my home care service is making a difference in the community and helping people live the best lives they can, independently.”
Job Title: Deputy Care Manager
Joined: 2023
We would like to introduce you to Victoria Abel, deputy care manager for Radfield Home Care Leicester East, Groby & Oadby. Victoria is responsible for assisting with the day-to-day running of the office in line with CQC regulations and supporting the Care Manager to ensure that the service is safe, caring, responsive and effective.
Victoria is a key point of contact for carers, clients and their families and promotes individuals’ well-being at all times.
Victoria joined the care sector in 2018 as a Care Professional and immediately fell in love with the role, spending the next two years caring for people in their own homes. In June 2020 she moved into the role of Community Care Manager, where she was responsible for a large care team, ensuring their training was up to date.
“I also oversaw the management of over 30 customers, making sure that the day-to-day care plan was reflective of their care needs and completing their reviews when needed. I took customer enquiries and completed any assessments for all areas that the business covered if needed. I was also responsible for communicating with local authorities and the NHS, supporting complex and 24 hour care packages.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Leicester East, Groby & Oadby to verify any information. View our terms and conditions. Radfield Home Care Leicester East, Groby & Oadby has an Enhanced Service – more info.
