What Type of Services does Unity Care Specialists offer?

Unity Care Specialists offers Home Care.

How many Carers does Unity Care Specialists employ?

Unity Care Specialists employs 50 carers.

Unity Care Specialists, 27 North Street, Emsworth, Hampshire PO10 7BY

Review from Alison T (Client) published on 3 July 2024
Submitted via Website • Report

Overall Experience

Unity Care is the best thing that has happened to me. They supported me for the last 2 years and have shown incredible care and kindness. The carers each have their own individual personalities which I find exhilarating and their companionship is priceless.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for your heartfelt review! We're thrilled to hear that Unity Care has had such a positive impact on your life over the past two years. Our team is dedicated to providing compassionate and personalised support and it's wonderful to know that you appreciate the unique personalities and companionship of our carers. Your kind words inspire us to continue our mission of delivering exceptional support and care. Thank you for being a part of the Unity Care family!

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Review from J R (Son of Client) published on 17 June 2024
Submitted via Website • Report

Overall Experience

The Unity carers have really stepped up at a particularly difficult time for my elderly parents and have provided kind, thoughtful and effective care and support when we as a family needed it most. Unity have also been super responsive when we have needed to ask for extra hours or when we have needed

to ask them to refine or evolve the care plan to accommodate my parents' developing care needs. I would thoroughly recommend them as a team. The app is also great - very convenient and informative!

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for your heartfelt review. We are truly honoured to have been able to support your parents during such a challenging time. Our team is dedicated to providing kind, thoughtful, and effective care, and it means a lot to us to know that we have made a positive impact when your family needed it most. We are also glad to hear that our responsiveness and flexibility in adjusting the care plan have been helpful in meeting their evolving needs. We're thrilled that you find our app convenient and informative, as we strive to make our services as accessible and user-friendly as possible. Your recommendation is incredibly valued and inspires us to continue delivering the highest standard of care. Thank you once again for your kind words and support.

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Review from T S (Son of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience

Good service and excellent friendly people who my mother has bonded with and enjoys the company. I am pleased with the support and the things that are done for Mum and it gives us as a family the confidence to know mum is safe in her home.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for this review and the kind words. We are pleased that your mother is enjoying the company and the peace of mind this has given your family knowing that your mother is safe.

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Review from Mark L (Son of Client) published on 18 April 2024
Submitted via Website • Report

Overall Experience

The care my mum received from Unity Care was second to none. At short notice, they arranged daily care and went above and beyond what was expected, providing her with happy carers who arrived on time and made her smile every day. I would highly recommend anyone who is considering carers to use Unity

Care. Amazing, kind, happy and organised.

Reply from Natalie Dobson, Director at Unity Care Specialists

It's truly heartwarming to hear such positive feedback about the care your mum received from Unity Care. We're immensely grateful for your kind words and trust in our services. Ensuring the happiness and well-being of our clients is our top priority, and we're thrilled to have exceeded your expectations. Your recommendation means the world to us, and we're committed to continuing to provide amazing, kind, and organized care to those who need it. Thank you for allowing us to be a part of your mum's journey.

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Review from L P (Sister of Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience

The carers and management at Unity Care Specialists are the epitome of specialists in their field of care. All staff are trained to a very high standard and always deliver an exceptional service. Building relationships with their clients based on mutual respect regardless of age, needs, or disability.

Kindness and the ability to "go the extra mile" put Unity Care Specialists head and shoulders above the competition. Thank you and very well done.

Reply from Natalie Dobson, Director at Unity Care Specialists

We are deeply grateful for your glowing review of Unity Care Specialists. Our team takes immense pride in being recognised as specialists in our field and your acknowledgement of our commitment to excellence means a lot to us. Building meaningful relationships with our clients based on mutual respect is at the core of what we do and we're dedicated to providing exceptional care regardless of age, needs or disability. Your kind words inspire us to continue going the extra mile and upholding our high standards. Thank you for your trust and appreciation. We look forward to continuing to serve you and your loved ones with compassion and expertise.

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Review from J L (Son of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience

Unity Care Specialists have been providing care for my mum for over a year now starting with daytime care leading to full-time live-in carers, right from the start I have felt absolutely supported, and knowing that Mum has been in safe hands has been so comforting. I have been so impressed by the care

Mum has received and have witnessed the carers going above and beyond in the dementia care provided. The company has a fantastic care structure from the care assistants right up to the management. I feel lucky that Unity Care was able to keep my mum in her own home for as long as safely possible. Very big thanks to a very special company.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for taking the time to share your experience with Unity Care Specialists. We are truly grateful for your kind words and the trust you have placed in us to care for your Mum. We are delighted to hear that you have felt supported right from the beginning of your journey with us. Providing exceptional care and ensuring the safety and comfort of our clients is our top priority, and we are thrilled that you have witnessed our carers going above and beyond, particularly in dementia care. At Unity Care, we strive to maintain a high standard of care across all levels, from our dedicated care assistants to our management team. We are pleased to hear that our care structure has met your expectations and has helped keep your Mum in her own home for as long as safely possible. Your gratitude means the world to us, and we are honored to have been a part of your Mum's care journey. Warm regards, Director and the Unity Care Specialists Team.

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Review from I S (Son of Client) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience

Working well alongside another care company. Unity provided my father with end-of-life care in a respectful and upmost dignified way. Great communication and advice were provided to the family. I'm glad my father was in safe hands.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you for taking the time to provide feedback on your father's care with Unity. We truly appreciate your kind words and are grateful for the opportunity to have been a part of your father's end-of-life journey.
It is heartening to hear that our collaborative efforts with the other care companies were successful in providing your father with the support and attention he deserved. Our team strives to uphold the highest standards of respect and dignity in our care practices and your acknowledgement of this means a great deal to us.
Effective communication and guidance are integral components of our service and we are pleased that you found value in the support and advice we offered to your family throughout this difficult time.
Your trust in us to care for your father in his final days is a responsibility we do not take lightly and we are honoured to have been entrusted with his well-being.

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Review from D H (Client) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience

Very good.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for taking the time to log this review, we are pleased you find the care and service 5* across all areas.

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Review from Andy B (Son of Client) published on 28 September 2023
Submitted via Website • Report

Overall Experience

Unity Care provided great care for my mum day to day and when she fell in the middle of the night, a carer came out and was there when the ambulance arrived. The carer then made sure my mother’s bungalow was clean and ready for her when she came home. She took some clothes home to wash and even came

the next day and unblocked the toilet. Amazing! So happy with their service. They really do care! Highly recommended.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for leaving this lovely review on our home care service for your mother. Our lovely team member who supported your mother on that occasion is very thankful and said she was just doing her job. We are so privileged to have a care team who support our service users to this level, going above and beyond and making such an impact on the people's lives that we support. Thank you again. From the Unity Care Specialists Team

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Review from C W (Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience

I have been very satisfied with the service from the company. All the carers have been very good and smiling and nothing is too much trouble for them. It’s so nice to look forward to a carer coming when one wakes in the morning.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you so much for taking the time to complete this review for us. I am so happy that you look forward to our team popping in and spending time together each morning, I know they look forward to seeing you also. Thank you from us all at the Unity Care Specialists.

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Review from A H (Son of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience

My 95-year-old mother needed support from January 2023. She was a proudly independent woman, and we knew that it would be frustrating for her to accept the need for assistance. Thanks to the service provided by the staff, which was very reliable, within a short period there was not one carer who she

did not like and many became good friends to her. They treated her with patience, dignity and respect, allowing her to do as much as she could on her own, whilst at the same time being supportive, encouraging and at all times cognisant of her best interests.
From my wife’s and my perspective, the app gave us a daily insight as to her wellbeing and happiness. It confirmed everything about their individual visits and gave us confidence that she was okay, together with the staff making direct contact if they had any specific concerns.
With regard to cost, they were very flexible and fair. We are grateful to have found them and would have no hesitation in recommending them.

Reply from Natalie Dobson, Director at Unity Care Specialists

How lovely to receive such a nice review, thank you so much for taking the time to share your experience with our service and team. It is great to share this feedback with our team and show how much they are valued by the people they support and their families.

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Review from J M (Son of Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience

Unity Care Specialists are my mum's carers. I have lots of dealings with them as most things are arranged through myself. I have nothing but praise for their service. The care they provide for my mum is excellent and she loves the ladies that come in. They are always helpful and encouraging to help

Mum help herself. From an outside point, I am always kept informed about Mum and they have always been helpful and accommodating when I contact them. Also, the app they use for Mum, that I have access, to is really useful to keep up to date with Mum on a day-to-day basis.

Reply from Natalie Dobson, Director at Unity Care Specialists

We appreciate your kind words and thank you for taking the time to share your positive experience with Unity Care Specialists. Providing excellent care and maintaining open communication are at the heart of their service, and we are glad to hear that they have met and exceeded your expectations. If there is anything else we can assist you with, please don't hesitate to let us know.

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Review from V S (Client) published on 7 March 2023
Submitted via Postal Card • Report

Overall Experience

I have found Unity Care Specialists are very good and caring. With the actual carers, there was one tiny 'blip' which was quickly sorted out. To be honest, I am always happy to see them each morning.

Reply from Natalie Dobson, Director at Unity Care Specialists

Thank you for your feedback, the team enjoy supporting you and I am pleased you are happy with the service you receive. Best wishes from the Unity Care Specialists team.

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Review from Gary H (Husband of Client) published on 28 October 2022
Submitted via Website • Report

Overall Experience

Unity care have been fantastic ever since taking on the care of my wife. I now am able to go to work and feel comfortable and reassured that my wife's needs are in safe hands. All the carers are really engaging and knowledgeable about my wife's condition, and always willing to go the extra mile, when

needed. This carers agency is really good! I would absolutely recommend the service to anyone, especially those that need support with Huntingtons disease.

Reply from Natalie Dobson, Registered Manager at Unity Care Specialists

Dear Gary,
Thank you so much for your feedback, it is extremely important to us and we are delighted to hear you are pleased with our care team and our service. It is an absolute pleasure to care for your wife along with giving you as a family peace of mind that she is safe and well looked after. Best wishes, from the Unity Care Specialists Team

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Review from Jill M (Client) published on 28 October 2022
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Overall Experience

We have used Unity Care for some months now to assist my husband, who has dementia, in the morning to shower and dress. The carers who come have been, without exception, kind, gentle and professional. It was difficult for my husband to accept he needed such intimate help but they have allowed him to

be as independent as possible and helped him with humour and communication. They also record everything they do and find so that handovers are smooth and easy. I would thoroughly recommend them.

Reply from Natalie Dobson, Registered Manager at Unity Care Specialists

Dear Jill, thank you for this wonderful review. We put customer experience, satisfaction, quality of care and promoting independence as our priority. We'll be sure to pass your comments on to our team. Thank you from everyone in the Unity Care Specialists team.

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Review from Caroline A (Client) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience

Having been a very independent lady, I was really dreading having to have a carer for my personal care - how wrong was I! The care, professional to the last. I welcome them into my home as friends now.

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