Hummingbird Homecare

Abbey Manor Business Centre, The Abbey, Yeovil BA20 2EN
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9.8 8 Reviews
  • Hummingbird Homecare, Yeovil
Hummingbird Homecare is a growing home care company based in Yeovil and serves mainly Yeovil and the surrounding area.

As a trusted home care agency they provide support and care to those who are in need of an extra hand in the activities of their daily living in the comfort of their own homes.

They have a group of enthusiastic carers led by a promising and proactive management team. They deliver personalized and high quality domiciliary care and support services to the customers in order to lead a peaceful and hassle-free life; where they are the happiest, at home.

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Care Provided by Hummingbird Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hummingbird Homecare
  • Person in charge
  • Stephanie Westlake (Registered Manager)

Funding & Fees Guide for Hummingbird Homecare

  • Prices

  • Average £26-£35 per hour.

  • Free assessment.
    Charges will be based on the level of care, number of hours, number of sessions etc.

Hummingbird Homecare Reviews (8)

9.8

Hummingbird Homecare has a Review Score of 9.8 (9.757) out of 10, based on 8 reviews in the last 2 years. Over all time Hummingbird Homecare has 8 reviews.

Overall Experience

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Review from S W (Wife of Client) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care we have been given. The carers are very polite and respectful of our home. Treating my husband with excellent care and dignity, taken time with him and not rushing him. Have worked up a good rapport with him and myself. Management regularly asking if we have any problems with
our help if we need it. Excellent service.

Reply from Tobin Thomas, Manager at Hummingbird Homecare

Thank you a lot for the kind words and this means a lot to our team.


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Review from E B (Wife of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team is very polite and helpful. Always ask if my husband needs anything else. They are aware of his limits and give the time he needs. Very happy with the service, kindness and the polite way they approach us. Always with a smile.

Reply from Tobin Thomas, Manager at Hummingbird Homecare

Thank you so much for the kind words. This means a lot to us. So pleased to know that your husband is happy with our service.


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Review from Barbara M (Client) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treatment has been very good. Whenever I have had need to call my call has always been received promptly and with the utmost care.
The staff are always pleasant and cheerful making a great difference to what would be a very long day.
Unfortunately I am not able to walk but the staff are always there
to help with my needs.

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Review from Janis A (Client) assisted by family/friend published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that have care of me are smart and presentable in their uniform.The levels of training received is a reflection of the high standards they operate to. They work hard at times in ,quite difficult situations such as trafic congestion that can cause lateness but if necessary a phone call
to let me know they're on their way can be reassuring, especially when I am on my own.
The carers are usually quite


receptive to conversing with me,
whilst working and discussing topics of common interest to both of us. I find them all very kind and thoughtful, with the consistent standards of really excellent icare.


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Review from Coralie S (Daughter of Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a spell in hospital, it was clear Dad needed additional support to go home, he was very anxious about having people in his home but the team that has been in since August have put his mind at rest and he is happy to have them there. They are always polite and happy to help, at times Mum has had
to go to hospital and Dad's condition causes a lot of anxiety, during this time they have sat with Dad and just talked to him about various subjects which has distracted Dad from what was happening with Mum, for this alone we thank the staff for their compassion at such a tough time.

Reply from Tobin Thomas, Manager at Hummingbird Homecare

Thank you for the wonderful words. As a team, we are so delighted that we could make someone happy and comfortable.


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Review from B H (Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Hummingbird for over 10 months now, requiring help four times a day. I have always found them to be excellent carers - helpful, friendly, proficient, attentive, and flexible. They have also proved very dedicated during times of floods (multiple times), and I wouldn't have any qualms
about recommending them at all.

Reply from Tobin Thomas, Manager at Hummingbird Homecare

Thank you so much for the positive and motivating words. We feel proud as a care team.


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Review from Georgina A (Daughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Hummingbird, they provided a great care service for my mother who was a nurse and rated them as excellent. All the staff were kind, caring friendly and very professional. She had Parkinson’s and brittle bones which meant she needed hoisted. They handled her with great care,
and dignity and were very patient.

Reply from Tobin Thomas, Manager at Hummingbird Homecare

Thank you very much for the lovely review and we feel so proud as a team that we could make your mother comfortable and happy.


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Review from Alison E (Daughter of Client) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are excellent, friendly and reliable. Mum is very happy with them and treat her very well, also very trustworthy. If needed they are at the other end of the phone and will help in anyway, we couldn't ask for better carers.

Reply from Tobin Thomas, Manager at Hummingbird Homecare

Sincere thanks from our team for the lovely words and it is a great honor to our team. We feel proud and motivated. It is a great pleasure to know that our carers could keep your mother happy and comfortable.


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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Hummingbird Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Hummingbird Homecare is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) ) ÷ 47 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hummingbird Homecare is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

No image found

Tobin Thomas

Job Title: Manager

The Manager


Frequently Asked Questions about Hummingbird Homecare

What Type of Services does Hummingbird Homecare offer?

Hummingbird Homecare offers Home Care.

How many Carers does Hummingbird Homecare employ?

Hummingbird Homecare employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hummingbird Homecare to verify any information. View our terms and conditions. Hummingbird Homecare has an Enhanced Service – more info.