Indiana Health Care Services

2 Hyde Park Road, Plymouth PL3 4RJ
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1.0 1 Review
  • Indiana Health Care Services, Plymouth
Other Home Care Providers you may be interested in:

Care Provided by Indiana Health Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Indiana Health Care Services Ltd
  • Person in charge
  • Adelaide Madume (Manager)

Funding & Fees Guide for Indiana Health Care Services

  • Prices
  • Call us for info.
    Fees are based on assessment.


Indiana Health Care Services Reviews (1)

1.0

Indiana Health Care Services has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time Indiana Health Care Services has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
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1
1
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Overall Experience  Overall Experience 1.0 out of 5

This company is atrocious.
Staff arrive late, leave early. Evidence available to confirm this.
No proactive help, staff do the absolute minimum.
Poor record keeping.
Poor communication.
Altering records has been reported, if complaints made.
Poor training.
Poor management.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Indiana Health Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for Indiana Health Care Services is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Indiana Health Care Services is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Indiana Health Care Services

What Type of Services does Indiana Health Care Services offer?

Indiana Health Care Services offers Home Care.

How many Carers does Indiana Health Care Services employ?

Indiana Health Care Services employs 10 carers.