How many Carers does Avid Care Ltd employ?

Avid Care Ltd employs 50 carers.

Avid Care Ltd, Bizspace Business Centre, Perivale, Greenford, London UB6 7JJ

Review from Anil R (Son of Client) published on 18 March 2025
Submitted via Website • Report

Overall Experience

Excellent and empathetic care from two staff members in particular. They treat my father with care and sympathy and by joining in with his religious ceremonies.
They are very much trusted and relied upon by us and are a real credit to Avid

Avid has been a very organised and caring organisation.

My father is suffering from a serous condition with a number of care needs which have been fully accommodated by the company. Well done and highly recommended !!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Hitesh R (Son of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience

The care, support, responsiveness and professionalism provided by Avid Care and especially his carers have been incredible! Both have been amazing in supporting my father and encouraging with exceptional positivity. Two Angels!

Reply from satinder kaur, Care Coordinator at Avid Care Ltd

Thank you so much for sharing your experience with Avid Care. We are delighted to hear that your father is comfortable with his carer and receiving the level of support he needs. It's wonderful to know that our carer has taken the time to understand your father's needs and routines, helping him feel at ease. We're also pleased that the ability to communicate in both English and Gujarati has been beneficial for your father. Clear communication is key to delivering personalized care and we're happy it has made a difference. Your kind words mean a lot to us. Thank you once again for trusting Avid Care. It's truly an honour to support your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P H (Daughter of Client) published on 24 January 2025
Submitted via Website • Report

Overall Experience

Very kind and attentive carers for my terminally ill mother.
She was very well looked after, and my mum liked all her carers and felt safe with them. The carers were respectful, kind and trustworthy.
They displayed an excellent knowledge and understanding of patients' needs when bed-bound and terminally

ill.
The communication was excellent. I am so glad they helped my mother in her final days.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N K (Niece of Client) published on 24 January 2025
Submitted via Website • Report

Overall Experience

We were so pleased with the care and attention to detail that the carers from Avid Care had with my Aunt, especially one lady. She was amazing, she is an asset to this company nothing was too much trouble, she made my aunt feel very comfortable and relaxed. She made us all feel at ease and very quickly

became an important part of our family. She cared for my aunt with such patience and ensured all my aunt's needs and wants were met. I cannot thank her enough for all the love and support she provided to my aunt.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T Y (Son of Client) published on 21 January 2025
Submitted via Website • Report

Overall Experience

We are more than happy with the service of the carers, they are doing their utmost to make my mother as comfortable as possible, flexibility and communication is really easy, so we are able to arrange longer stays in order to do other things such as shopping etc.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V H (Daughter-in-law of Client) published on 18 November 2024
Submitted via Website • Report

Overall Experience

The carers who looked after my mother-in-law were truly amazing. They were caring, spoke Gujarati, compassionate and polite. Nothing was too much trouble for them. They would even make Mum smile with their jokes. We would highly recommend Avid Care.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you so much for your kind words and for sharing your experience with Avid Care. We are thrilled to hear that our carers brought comfort and joy to your mother-in-law with their compassion, politeness and even their jokes. Your recommendation means a lot to us. Thank you again for trusting us with her care. It has been an honour to support your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ragini P (Daughter of Client) published on 8 November 2024
Submitted via Website • Report

Overall Experience

The carers (who speak fluent Gujarati) took care of my 98-year-old mum. They were very compassionate and caring and they treated my mum like their own Mum. I was impressed with the way they showered her and fed her food and medicines. I would highly recommend them for the services they provide.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you so much for your thoughtful feedback and for sharing your experience with us. We are incredibly touched to hear that our carers, with their compassionate approach, made such a positive impact on your mother's care. Treating each client with the warmth and respect we would give our own family members is a cornerstone of our values at Avid Care, and it's wonderful to know that this has come through in your mother's care. We appreciate your kind recommendation of our services. Your words mean a great deal to our team. Thank you again for trusting Avid Care. It is our honour to be there for your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R J (Wife of Client) published on 14 October 2024
Submitted via Website • Report

Overall Experience

We had a carer, she was wonderful throughout the whole process. As she spoke the same language as us it was easy to communicate with my in-laws.
We thank you all at Avid for your support.

Reply from Sheri-An Sassoa, Registered Manager at Avid Care Ltd

Thank you for your time for a positive review. We are pleased that the carer was able to meet the needs of your husband and the communication is an essential part of care delivery. Avid care will continue to support person-centred care. Once again, I much appreciate your feedback.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R S (Son of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience

Home care experience overall has been excellent, my father is very comfortable with his carer. The carer understands my father's needs, habits and does his utmost to make him feel comfortable. He is always punctual and informs us of any changes in the timetable.
Communication in both English and Gujarati

is a great advantage as my dad can express himself/explain himself more clearly to get the most out of his care.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you so much for sharing your experience with Avid Care. We are delighted to hear that your father is comfortable with his carer and receiving the level of support he needs. It's wonderful to know that our carer has taken the time to understand your father's needs and routines, helping him feel at ease. We're also pleased that the ability to communicate in both English and Gujarati has been beneficial for your father. Clear communication is key to delivering personalized care and we're happy it has made a difference. Your kind words mean a lot to us. Thank you once again for trusting Avid Care. It's truly an honour to support your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L H (Sister of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience

The ladies that take care of my mother from the Avid Care plan are very alert and provide much care for her. They follow all instructions with care and efficiency. My mum is happy with the level of care and we very much appreciate everything from the carers and the Avid care team. Many thanks to the

staff for the level of care.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you for your kind words and for sharing your experience with Avid Care. We are so pleased to hear that the carers have provided attentive and efficient care for your mother and that she is happy with the level of support she is receiving. At Avid Care, we take great pride in delivering compassionate and reliable care, and it's wonderful to know that our team has met your expectations. Your appreciation means a lot to us, and we will make sure to pass on your gratitude to the carers and staff. Thank you again for trusting Avid Care to support your family. We are honoured to be part of your mother's care journey.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ram P (Son of Client) published on 2 September 2024
Submitted via Website • Report

Overall Experience

I would like to express my heartfelt gratitude for the outstanding care provided by Avid Care during my recent experience. The compassion, dedication, and professionalism demonstrated by the staff and the carers have truly made a difference.
The kindness and empathy shown by the carers attending from

Avid Care are remarkable. The unwavering support is helping to ease a difficult time for both me and my family.
The expertise and attention to detail in managing pain and symptoms are exceptional. I feel confident that my mother is receiving the best possible care.
The clear communication and willingness to address any concerns by Avid Care and the carers is greatly appreciated. It has made the entire process more manageable.
All the efforts and commitment to excellence reflects positively on Avid Care and the carers as a whole.
Thank you once again for making a difference in our lives. Your work matters, and I am truly grateful.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you so much for your kind words and for sharing your experience with Avid Care. We are deeply grateful that our team has been able to make a positive difference during this challenging time for you and your family. At Avid Care, we are dedicated to providing compassionate and professional care, so it means a lot to us that our carers have met your expectations. Your recognition of their kindness, empathy, and expertise truly reaffirms our commitment to delivering the highest standard of care. We also appreciate your kind feedback on our communication and responsiveness; Ensuring that you feel supported and heard is very important to us. Thank you once again for your trust in Avid Care. It is our honour to support you and your family during this time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Client) published on 30 August 2024
Submitted via Website • Report

Overall Experience

I have been extremely happy with the care of the service provided. The girls have been very attentive to my needs in every way and have cared for all that I could have wished for. I am one very satisfied client!

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you for sharing your experience with us. We're happy to hear that you've been extremely happy with the care provided by our team. It's wonderful to know that our carers have been attentive to your needs and have met your expectations in every way. At Avid Care, we pride ourselves on delivering compassionate, personalized care that truly makes a difference. Your satisfaction is our top priority, and your feedback strengthens our dedication to upholding these high standards. Thank you once again for your positive review. We are honoured to have the opportunity to care for you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M K (Daughter of Client) published on 21 August 2024
Submitted via Website • Report

Overall Experience

Two carers, in particular, have been caring for my Mum four times a day since her discharge from hospital on a fast track.
They have been wonderful. Friendly, caring, and compassionate. They treat Mum and our Dad too with kindness and respect. They are Gujarati speaking and we are Marathi speaking

(though they and all of us speak English). They have made the effort to learn some words in Marathi which has delighted Mum. They have allowed her to keep her autonomy and dignity and we can't thank them enough. They are lovely, delightful women, and we are lucky to have been allocated them to our Mum as carers.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you for sharing such wonderful feedback. We're delighted to hear that our carers have provided the compassionate, respectful, and personalised care that we at Avid Care deeply value. Their effort to connect with your Mum in Marathi is a true reflection of our commitment to preserving the dignity and autonomy of those we care for. Your feedback about the attention to detail and excellent service provided by our team is greatly appreciated. We are committed to maintaining these high standards and ensuring that every aspect of our care meets your needs. Thank you once again for your positive review. It's an honour to support your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P S (Husband of Client) published on 8 August 2024
Submitted via Website • Report

Overall Experience

We have been using this home care service since 18th July 2024. We have found both the carers extremely courteous and helpful. The care provided to the smallest details and excellent service and attitude. Can't find a single fault and hope all care providers are like these carers.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you for your kind words and for sharing your positive experience about our care service. We are delighted to hear that our carers have been courteous and helpful. At Avid Care, we prioritize compassionate, reliable, and personalized care. Your feedback about the attention to detail and excellent service provided by our team is greatly appreciated. We are committed to maintaining these high standards and ensuring that every aspect of our care meets your needs. Thank you once again for your positive review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dilan G (Son of Client) published on 30 July 2024
Submitted via Website • Report

Overall Experience

We are very pleased with the carers provided so far, they have been extremely respectful towards my mother and family and honestly couldn't recommend them enough. They are very nice people and we appreciate what they have been able to do for my mother so far.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you so much for your kind words. We are very proud of our carers at Avid Care. It is our mission to provide respectful and compassionate care, and we are delighted to hear that our team had made such a positive impact on your mother and family. Your appreciation means a lot to us, and we will continue to strive for excellence in our care services. Thank you once again!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D M (Client) published on 17 July 2024
Submitted via Website • Report

Overall Experience

Both carers are amazing. Our experience started off well and now we feel both become family. It's so nice to feel we are not alone. Advice given at any point is taken into consideration. Well done both.

Reply from Sheri-An Sassoa, Registered Manager at Avid Care Ltd

Thank you for your time in providing feedback for the carers. We are pleased to hear that they are providing good care with dignity and Avid care is part of your family and team will be always ready to support you. Your feedback will motivate and encourage to continue providing good care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A A (Son of Client) published on 16 July 2024
Submitted via Website • Report

Overall Experience

Two members of staff in particular are absolutely exemplary in their services to my mother who is receiving palliative care. They are very punctual and dedicated in going above and beyond their call of duty. They have also demonstrated professionalism in their behaviour and used new and innovative methods

to support my mother's care. Being in the end of life stage in dementia where swallowing food or liquids is a big challenge, both members of staff show a lot a patience and persistence on a daily basis. I am pleased with their performance and would strongly recommend their services to the social services. I wish them the very best in their professional journey as caregivers.

Reply from Shirin Mariyam Reji, Care Coordinator at Avid Care Ltd

Thank you for your wonderful feedback regarding the care provided to your mother. We are proud to hear that our staff have demonstrated such dedication, professionalism, and innovation in their approach. At Avid Care, we strive to maintain the highest standards of service, and your recognition of our efforts is truly appreciated. We are committed to continuing our excellent service and support for your family. And once again, thank you for submitting a review about our care service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N I (Daughter of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience

Avid Care provide personalised care and are attentive to needs. One member of staff in particular is a great carer to my dad and supports him well. It is good that there is flexibility and Avid Care is always contactable.
Avid Care provide full PPE which is very important.

Reply from Sheri-An Sassoa, Registered Manager at Avid Care Ltd

Thank you for your time providing us the feedback. We are very pleased to hear that Avid care is delivering personalised care with respect and dignity to your father. Avid Care really focus and understands the importance of infection control and prevention and all carers' have been provided sufficient amount of PPE. We are glad to hear that the healthcare assistants are on time and punctual which plays a major role in delivery of care. Once again, thank you very much for submitting a review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Czarina N (Wife of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience

My husband's day and night carers are giving very good patient care. They are
polite and kind. They show respect and are thorough in caring for my husband. They make sure that my husband is comfortable. They are also punctual.

Reply from Sheri-An Sassoa, Registered Manager at Avid Care Ltd

Thank you for providing us feedback, we really value your time. We are pleased to hear that the carers are maintaining timekeeping and care is given with respect and dignity. It's important that carers understand personalised care plan and are aware of your husband's needs. We are glad to hear that they are looking after your husband with kindness. Your feedback will encourage and motivate the team to continue to deliver the high standard of care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D K (Daughter of Client) published on 4 June 2024
Submitted via Website • Report

Overall Experience

Both the carers are such good carers. They really listened to us regarding how we wanted Dad to be cared for. Both very kind people.
We would like to thank all staff and carers who have lovingly taken care of my dad.

Reply from Sheri-An Sassoa, Registered Manager at Avid Care Ltd

Thank you for the positive feedback and we are pleased to hear that the carers are kind, caring and providing good care to your father. Avid Care staff are trained to deliver person-centred care with respect and maintain professionalism all the time. We are very grateful for your time as this will motivate our carers. Once again, thank you very much.

Staff

Care / Support

Management

Treated with Dignity

Value for Money