Our rates are between £19-22 per hour depending on the needs required.
We provide care to NHS, social services and private care.
Please discuss with our manager directly for living-in or night care rates.
Avid Care Ltd has a Review Score of 9.9 (9.905) out of 10, based on 44 reviews in the last 2 years. Over all time Avid Care Ltd has 44 reviews.
Review from T W (Son of Client) published on 4 March 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Zahra Ali, Registered Manager at Avid Care Ltd
Thank you for your time in providing feedback and review.
We are pleased that the carer met your expectations and you had a good experience. We will share this feedback to our carers to keep them motivated and encouraged.
Once again we are thankful for your review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Client) published on 19 January 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Zahra Ali, Registered Manager at Avid Care Ltd
Thank you for your time providing us the positive feedback about our care and overall service. We are pleased that Avid Care has been able to meet your expectations. Our carers are trained, dedicated, and caring, and we will feedback to carers, which keeps them motivated and appreciates their input.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Z K (Wife of Client) published on 15 January 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Zahra Ali, Registered Manager at Avid Care Ltd
Hello, Thank you for providing us with positive feedback. We are glad that you found the carers knowledgeable, caring and respectful. At Avid Care, we ensure all carers are highly trained and supportive. We value for your time and we will continue working with the community.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rula F (Mother of Client) published on 13 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Zahra Ali, Registered Manager at Avid Care Ltd
Dear Rula,
Thank you for your time providing feedback. We are very pleased to offer the care your mother deserved with dignity. Our carers are very trained and passionate about care. We will share the feedback with carers which will keep them motivated. Once again, thank you very much for trusting Avid Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.905) out of 10 for Avid Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.905 for Avid Care Ltd is calculated as follows: ( (223 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 241 Ratings = 4.905
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Avid Care Ltd is based on 44 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Apr 2023
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Job Title: Care coordinator
Joined: 2024
Shirin is very experienced, kind and caring. She is a care coordinator, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Shirin is very charming, and lovely and has listening ears.
Job Title: Director
Joined: 2023
Upesh has great skill and knowledge in the caring field, he is very passionate about maintaining a high standard of care and maintaining CQC regulations.
Job Title: Field Assessor
Joined: 2024
Iqra is very experienced, kind and caring. She is a Field Assessor, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Iqra is very charming, and lovely and has listening ears.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avid Care Ltd to verify any information. View our terms and conditions. Avid Care Ltd has an Enhanced Service – more info.
