Fees range from £20 per hour
Cornerstone Care has a Review Score of 10 (9.966) out of 10, based on 11 reviews in the last 2 years. Over all time Cornerstone Care has 12 reviews.
Review from Sarah B (Daughter of Client) published on 6 March 2025
Submitted via Website •
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Treated with Dignity
Value for Money
Review from Dympna R (Daughter of Client) published on 6 March 2025
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Review from M H (Client) published on 5 March 2025
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Review from S H (Friend of Client) published on 16 October 2024
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Reply from Deborah Goto, Manager at Cornerstone Care
Thank you for taking your time to review our service. We value your feedback and pledge to continue providing care that meets the individual needs of the people we support.
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Review from B Y (Daughter of Client) published on 10 October 2024
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Reply from Deborah Goto, Manager at Cornerstone Care
Thank you for an excellent review of our service. We always endeavour to ensure that the people we support and their families have a pleasant experience through our care delivery.
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Review from Joan S (Wife of Client) published on 9 October 2024
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Review from Amy L (Sister-in-law of Client) published on 2 October 2024
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Reply from Deborah Goto, Manager at Cornerstone Care
Thank you for an excellent review of our service. We value your feedback as it helps us continually seek ways of improving our service.
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Review from Robyn M (Granddaughter of Client) published on 4 June 2024
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Reply from Deborah Goto, Manager at Cornerstone Care
Thank you for your excellent review. We appreciate the time taken to complete the review and as always we will endeavour to ensure our service users and their families have a good experience using our service. We will continue to learn and improve through useful feedback.
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Review from Suzanna W (Sister of Client) published on 17 May 2024
Submitted via Postal Card •
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Reply from Deborah Goto, Manager at Cornerstone Care
Thank you very much for your excellent review of our service. We are delighted to learn that we are fulfilling the very purpose of our existence, that is providing a high-quality service to make a difference in the lives of the service users we support and their families.
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Review from Carol R (Daughter of Client) published on 1 May 2024
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Reply from Deborah Goto, Manager at Cornerstone Care
Thank you for your kind words. We are grateful that you took the time to leave us a 5-star review. It is great to have you as a recipient of our service.
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Review from H P (Wife of Client) published on 8 April 2024
Submitted via Postal Card •
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Reply from Deborah Goto, Registered Manager at Cornerstone Care
Thank you very much for your kind remarks. It brings us great delight to be able to provide the much needed support in our little way to make a difference in people's lives.
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Review from M B (Client) assisted by family/friend published on 16 November 2022
Submitted via Postal Card •
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Reply from Deborah Goto, Registered Manager at Cornerstone Care
Thank you for your excellent review. We are glad that our staff provided a good quality service that was timely and attentive to the service user’s needs. As always, we take pride in providing a bespoke person-centred service to enable our service users and their families to have a good experience.
Once again, thank you for taking the time to review our service.
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The Review Score of 10 (9.966) out of 10 for Cornerstone Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.966 for Cornerstone Care is calculated as follows: ( (56 Excellents x 5) + (2 Goods x 4) ) ÷ 58 Ratings = 4.966
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Cornerstone Care is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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