Home Instead (Slough)

Regal Court Business Centre, 42-44 High Street, Slough SL1 1EL
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8.8 7 Reviews
  • Home Instead (Slough), Slough
Home Instead (Slough) have a team of experienced and passionate care professionals who are committed to delivering care that not only helps service users to maintain their quality of life, but also empowers them to improve this. This is achieved by delivering a care service that focuses on the individual needs, requirements and goals of the person. For example, if mobility is an issue, the team will assist in getting the person out and about, giving them the peace of mind that they have support by their side at all times.

With their wealth of training and experience, the team can provide home care for a range of different needs, providing services such as home and domestic help, personal care, help with medication, and general companionship too. They are experienced in dementia care, helping those with learning disabilities, physical disabilities and sensory impairments, as well as delivering care for people as they get older.

Home Instead (Slough) operate across Slough and the surrounding areas.

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Care Provided by Home Instead (Slough)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer

Good to Know

  • Person in charge
  • Anna Wilde (Manager)

Funding & Fees Guide for Home Instead (Slough)

  • Prices

  • Weekdays- £33.00 per hour
    Weekends- £35.00 per hour


    Sleep in- £22.00 per hour weekdays and £25.00 per hour weekends


    Wake in night- charged at hourly rate.


    £100 fee will be applied for short term care packages under 1 month duration.


    £1750 plus £50 food Allowance for live in care per week

Home Instead (Slough) Reviews (7)

8.8

Home Instead (Slough) has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years. Over all time Home Instead (Slough) has 7 reviews.

Overall Experience

  • 6
  • 1
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Review from tina e (Daughter of Client) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Homeinstead team have been looking after my elderly mum for well over a year, until mum had to go into full time care. They all worked together as a team to ensure the very best care. The office team respond quickly and professionally including keeping us up to date. We especially valued the App
which records comments updates for each visit. Those who came to mums home offered a high standard of care. They coped well with whatever happened - finding mum on the floor after a fall more than once and extending the care she needed as she became more frail. The carers always arrived on time and if a carer was off sick a replacement, who mum knew, was always found. It is a tough job looking after frail elderly clients who often become very poorly. It was a very sad day for my mum to go into care knowing that she wouldn't see the team again. Whilst in hospital several carers came to visit her which she really appreciated.

Reply from Parnita Nagi, Owner at Home Instead (Slough)

Thank you so much for your feedback, we really appreciate your kind words and loved looking after your mum.


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Review from I W (Client) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a service user for 4 months, Home Instead has delivered the stated aim detailed on page 4 of their leaflet. Carers are conscientious, caring, empathetic and consistent in providing assistance, invariable punctual on arrival. I found they provide transport for shopping, hospital appointments and visits
to my GP surgery and willingly accommodate my three-wheeled walking aid. Brings home the shopping and puts it away.

Reply from Parnita Nagi, Owner at Home Instead (Slough)

Thank you for your kind feedback...we really appreciate it.


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Review from Annie D (Daughter of Client) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with some concern that I began looking for a Care Company for my elderly mother, having heard so many unsavoury stories. I was recommended Home Instead (Slough) and, from the very beginning, their approach was different and reassuring (matching the client with the Carer and providing consistency).
In practice and, for the last four months, they have been outstanding.
My mother's health deteriorated soon after we had engaged with Home Instead and, as her condition has worsened, the level of care has become more complex and demanding. It has been necessary to change the amount and type of care three times in a short period. Each time, the manager has quickly responded and accommodated the needs in a timely and very efficient manner.
The Carers themselves, without exception - are all professional and adaptable but, importantly, are kind and so obviously care about my mother's comfort and happiness. This is a great comfort to our family in such difficult times.

Reply from Parnita Nagi, Owner at Home Instead (Slough)

Thank you so much for your feedback, it is our pleasure to take care of your mother, we really appreciate your kind words.


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Review from J D (Daughter of Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer continues to interact well with my father and is developing a good relationship. She is punctual and caring. The company have been very proactive in finding a second carer to cover any holiday times without disruption to my father's care.

Reply from Parnita Nagi, Owner at Home Instead (Slough)

Thank you for your great feedback.... We really appreciate it.


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Review from Julia S (Daughter of Client) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve had several care companies for my parents who have been disappointing. I asked for recommendations and was blown away by about five recommendations for Home Instead. I found they actually listened and have been so responsive and wanted to help. It’s so refreshing and I can highly recommend them
enough. Thank you for caring!

Reply from Parnita Nagi, Owner at Home Instead (Slough)

Thank you for your kind words Julia. we are so pleased that you value our service.


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Review from Pamela S (Daughter of Client) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This service was required to help my mother following a shoulder fracture. The carers were excellent, always punctual, very cheerful and helpful, and very experienced. We are very happy with the excellent service and will call on them if needed in the future.

Reply from Parnita Nagi, Owner at Home Instead (Slough)

Thank you so much for your kind words. We are pleased to have made a difference to your mother to help her get better after her injury.


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Review from S N (Client) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carer has great knowledge, experience and passion for home care and this an amazing asset to all her team and clients. I am looking forward to recommending Home Instead (Slough) to my friends and family.

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Current Review Score: 8.8 (8.765)

Overview of Review Score

The Review Score of 8.8 (8.765) out of 10 for Home Instead (Slough) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Home Instead (Slough) is calculated as follows: ( (13 Excellents x 5) + (4 Goods x 4) ) ÷ 17 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (Slough) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (3)

Parnita

Parnita Nagi

Job Title: Owner

Joined: 2022

I believe in making a difference in our local community and supporting people to maintain their independence in their own homes. I have 14 years of experience working in care and after my Psychology degree, I started my journey in this industry as a support worker. I supported people with challenging behaviour and helped them get back into doing things that made them happy and able to achieve their outcomes. After 6 months I became a manager and learned a lot about person-centred care as well as the importance of outcome-based practice. I then worked as a Registered care manager and now have over 10 years of experience in care management helping many people to live a happy life at home. I decided that I wanted to continue making a positive difference to others and believed in Home Instead and the company's values and model which has brought me to where I am now. Helping others is what I do and I strongly feel that my team and I can improve your well-being each time.


Anna

Anna Wilde

Job Title: Care Manager

Joined: 2022

I have been in the care industry for 16 years since studying Health and Social Care. I decided to join Home Instead due to their excellent reputation for a high standard of care with which I share the same core values. I decided to bring my experience to Home Instead as a Care Manager as I have a passion to improve the lives of others and to create an environment where Care Professionals feel inspired, and valued and a desire to pursue a career in care. In conjunction with that, I also want to ensure that our clients can achieve their desired outcomes and remain independent in their own homes with the support of our Care Professionals in a way that best suits their needs and wishes.


Lorena

Lorena Morais

Job Title: Supervisor

Joined: 2022

I have many years of experience working in care from care home facilities to home care in the community. I love working in care and looking after elderly people and had community experience working in Brazil as well as in the UK. Home Instead reflects exactly what I was looking for in the homecare industry and gave me an opportunity to build relationships with our clients and care professionals. My daily goal is to try to give the best experience the client can have when they are with us, I try to bring joy to people during the time that I am with them to really make a difference in our community.


Frequently Asked Questions about Home Instead (Slough)

What Type of Services does Home Instead (Slough) offer?

Home Instead (Slough) offers Home Care.

How many Carers does Home Instead (Slough) employ?

Home Instead (Slough) employs 24 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Slough) to verify any information. View our terms and conditions. Home Instead (Slough) has an Enhanced Service – more info.