Four Oaks Healthcare

Gibson House, 2 Lancaster Way, Ermine Business Park, Huntingdon PE29 6XU
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9.2 4 Reviews
  • Four Oaks Healthcare, Huntingdon
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Care Provided by Four Oaks Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Four Oaks Healthcare Ltd
  • Person in charge
  • Susan Nyika (Manager)
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Four Oaks Healthcare Reviews (4)

9.2

Four Oaks Healthcare has a Review Score of 9.2 (9.163) out of 10, based on 4 reviews in the last 2 years. Over all time Four Oaks Healthcare has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
2
4
0

Review from Lynda H (Daughter of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found the service provided by Four Oaks to be more than satisfactory.
Communication is good and one particular carer provided is excellent.
Any minor hiccups are dealt with promptly. We would be content to speak to anyone who is looking to use the services of Four Oaks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L P (Son of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our current carer goes above and beyond to cater for all of mum's needs and gives me peace of mind knowing she is in good hands and keeps her mind stimulated. Mum is very happy with the carer and has good communication with her.

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Management

Treated with Dignity

Value for Money

Review from Wendy K (Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good communication, good customer service, good organisation, committed to their job, their professional, know how to talk to their customers, a positive experience in the treatment, I highly recommend this.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheila H (Daughter of Client) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were referred to Four Oaks Healthcare by our doctor and we have never looked back. We have, in turn, referred Four Oaks to another friend already and they too are experiencing outstanding service, not just by our live-in carer but the admin team at Four Oaks are professional, friendly and very quick
to help.
The owner is efficient, smart, polite and incredibly helpful, she has given us the perfect profile match carer for our mum.
Our mother has been treated with the utmost respect at all times, she is always clean, well-catered for and mentally stimulated, not just left in a chair with a view.
We can not fault Four Oaks and would highly recommend them to other families looking for a live-in carer.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Four Oaks Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Four Oaks Healthcare is calculated as follows: ( (21 Excellents x 5) + (2 Goods x 4) ) ÷ 23 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Four Oaks Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Four Oaks Healthcare

What Type of Services does Four Oaks Healthcare offer?

Four Oaks Healthcare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Four Oaks Healthcare to verify any information. View our terms and conditions. Four Oaks Healthcare has a Basic Service – more info.