Acre Care Homecare

25 Queensway, Bognor Regis PO21 1QN
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10 30 Reviews
  • Acre Care Homecare, Bognor Regis
Acre Care Homecare have almost 20 years' experience of delivering home care services centred around respect, dignity and kindness. This is achieved through a dedicated and experienced team, attentive care to each and every client and a passion for providing high quality home care that allows individuals to continue living in the comfort of their own homes.

Before any care provision, the team will arrange an assessment to learn more about the individual's needs and preferences. They then develop a bespoke care plan in collaboration with the individual, their loved ones and other professionals, which works to meet current needs and offers flexibility over time, understanding that needs may change.

The team are able to offer a wide range of home care services including sit in services, dementia care, end of life care and personal care across the south coast of England.

If you are looking for reliable care services from a team focused on helping clients to live a happy life, please contact the team to find out more.

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Care Provided by Acre Care Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Emma McCrory (Manager)

Funding & Fees Guide for Acre Care Homecare

  • Prices

  • Prices start from £25.20 - £28.35/hour depending on requirements.

  • Fees vary based on specific requirements. Please enquire for more information.

Acre Care Homecare Reviews (30)

Total of 30, showing 21-30
10

Acre Care Homecare has a Review Score of 10 (9.978) out of 10, based on 15 reviews in the last 2 years. Over all time Acre Care Homecare has 30 reviews.

Overall Experience

  • 25
  • 5
  • 0
  • 0
  • 0

Date Published

30
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7
15
15

Review from R P (Client) published on 1 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been looked after very well. No complaints, the carers are lovely.

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Review from A W (Client) assisted by family/friend published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and support that I receive. The carers are very helpful, understanding, and always treat me with respect and leave me feeling very dignified which is extremely important to me as I am a very proud person. Relationships have built up over a period of time and I have great
love and respect for the carers that look after me in all aspects of my life. Management go above and beyond.

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Review from J N (Client) assisted by family/friend published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am disabled and require help which is provided in an efficient and professional manner by the AcreCare helpers who attend to me in a cheerful and efficient way.

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Review from W N (Husband of Client) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is presently receiving assistance from AcreCare twice a day. She is helped and supported by a care assistant. They have each been professional and enthusiastic. They have been dependable and on time every day. It has been a pleasure to meet them all and they have done everything possible to
make my wife independent and help with her personal care. I cannot thank them enough.

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Review from Valerie C (Wife of Client) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service by management and team always kept informed of changes to time! These people go over and above board in looking after their clients and help carers to keep fit and well.

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Review from Caroline W (Granddaughter of Client) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care you provide for my grandparents is second to none. Every need is catered for in a very person-centred way. The carers always go above and beyond what is needed to ensure my grandparents are well looked after, it makes us as a family feel very passionately about the company and the care it provides.

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Review from Linda W (Daughter of Client) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of our carers are supportive, helpful, funny, and go over and above their normal schedules to sort out Dad's every need. They also support my eighty-year-old mum who has had some health issues lately. Thank you AcreCare, Bognor for providing efficient, well-qualified staff.

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Review from Katie H (Daughter of Client) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has received excellent care from all the team. They were gentle, patient and understanding, even when my Mum could be, at times, very difficult to deal with. The staff formed strong personal relationships with my Mum. It is true to say real friendships were formed.They are a strong caring team
and I have no hesitation in recommending them. Significantly, the team also correctly identified an infection allowing for timely treatment. I remain extremely grateful for the care they have given.

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Review from D M (Stepdaughter of Client) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant company to deal with. Meet my stepfather's needs. Have fitted in extra care when needed and covered me when I am away. My stepfather is happy with his care and the staff that come to see him.

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Review from John S (Nephew of Client) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the company enough. The team are supportive, kind, and professional. They keep me fully engaged with all developments and always have my Aunt's best interests at heart. They have been looking after her for a year now and always go the extra mile to ensure she enjoys life to the fullest.
She is treated like a person rather than just a ‘service user’. Would 100% recommend the company.

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Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for Acre Care Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Acre Care Homecare is calculated as follows: ( (87 Excellents x 5) + (2 Goods x 4) ) ÷ 89 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Acre Care Homecare is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (1)

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Monika Gzara

Job Title: Registered Manager

Joined: 2016

In my role as a Registered Manager, I understand the importance of delivering exceptional care and also recognise the significance of community integration. I pride myself on my friendly demeanour and passion for making a positive impact. I am committed to creating a nurturing environment where individuals can thrive, supported by a strong sense of belonging and genuine care.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Acre Care Homecare to verify any information. View our terms and conditions. Acre Care Homecare has a Platinum Service – more info.