HomeCall HomeCare

3-9 Albert Street, Urban Building, Slough SL1 2BE
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9.2 10 Reviews
  • HomeCall HomeCare, Slough
HomeCall deliver home care services across Berkshire and the surrounding areas. The team follow the trusted Home Call ethos, focusing on providing care that offers every individual dignity and respect and empowers them to live a fulfilled life.

The team understand that every situation is unique. Before any decisions are made, they will spend time getting to know the individual and their loved ones, and what they are hoping to achieve through home care services. After this, a care plan will be designed to meet the needs that have been established as well as any preferences of the person.

All care professionals are fully trained and experienced, but the team also believe that matches should be made on personal interests and personalities. For this reason, they allow the person receiving care to choose who will be their HomeCall Carer, making sure they have ultimate control of the care they receive.

As well as following the HomeCall ethos, all care professionals are highly skilled in the best caring practices. They are able to deliver care for a wide range of needs and requirements, including support services, companionship and specialised care including dementia care.

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Care Provided by HomeCall HomeCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Older Person Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Accelerated Home Health Ltd
  • Person in charge
  • Dunni Ilori (Managing Director)

Funding & Fees Guide for HomeCall HomeCare

  • Prices

  • £28.50 flat rate across weekdays.
    £30.00 flat rate across weekends.

  • Please contact us for more information.

HomeCall HomeCare Reviews (10)

9.2

HomeCall HomeCare has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years. Over all time HomeCall HomeCare has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

10
1
2
5
5

Review from K A (Client) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was receiving daily personal care from the company. My carers were punctual, attentive, and very good at what they did. I felt comfortable and well looked after. They fully understood all my needs and requirements and ensured they met them.

Reply from Dunni Ilori, Managing Director at HomeCall HomeCare

Thank you for your review. I am glad that we were able to meet your expectations and surpass it.


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Review from Peter K (Husband of Client) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been diligent and sensitive. They have done their work calmly and sensitively. They have been very efficient in cleaning my wife's body given that she is bedridden and her legs are in a cramped position. My wife continues to decline and find eating normal meals difficult. I am satisfied
they have done what has been asked of them.

Reply from Paras Dhiman, Care Coordinator at HomeCall HomeCare

Thank you for your kind review, we really appreciate your feedback. We are so pleased both you and your family are happy with our service.


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Review from Geoffrey G (Husband of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The company provided daily care for my wife, who was awaiting a hip replacement and unable to fend for herself, while I was abroad for three weeks. The carers were punctual, friendly, and totally professional. We will not look elsewhere for future needs of this kind.

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Review from Audrey M (Wife of Client) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been excellent. They cannot do enough for my husband. They are all polite and carry out the duties with diligence and care. The office are now sending rotas every week which was not happening at the beginning. Although there have been hiccups along the way with the managing of carers,
the overall care is very good.

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Review from J C (Husband of Client) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the four months attention for my wife, who was bedridden and suffered with dementia, staff were always pleasant, caring and efficient even though my wife could be very rude, aggressive and sometimes violent due to the dementia. My association with the company ended when my wife passed away due
to a burst AAA (abdominal aortic aneurysm) on 26th October 2022.

Reply from Dunni Ilori, Managing Director at HomeCall HomeCare

It was a complete pleasure taking care of your loved one. Thank you for your kind words.


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Review from Kevin H (Son of Client) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's fair to say that the company have been angels! From first contact to the assessment and setting up of the actual care provision, the team have been caring and communicative. It's an emotional time when deciding that a loved one needs help to stay independent but they have been there to help manage
the transition. For me, the peace of mind that my father is being well looked after and getting the help he needs to enjoy his life on a day-to-day basis is priceless. Thank you all!

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Review from Nizar C (Husband of Client) published on 8 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came across this company via a service marketplace. I spoke to the members of the company as my wife was in hospital and they were not prepared to release my wife to come home. With the help of the company staff, they spoke to the hospital and managed to get my wife released. I employed the company
for a while. The hospital then managed to provide a free service for the carers to come to the house to take care of my wife. Without the help of the company, my wife would not have come home until the hospital managed to find carers.

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Review from J P (Client) published on 8 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good support from both care staff and management over the last two years.

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Review from Nicholas L (Son of Client) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father (who has a complex medical history, including advanced Alzheimer's and a terminal illness), deteriorated suddenly, affecting his mobility. We required urgent assistance for my mother, who is his sole carer. The team were kind, understanding, flexible and responsive. Within days we had in place
a detailed care plan, after an initial visit, a flexible weekly rota and helpful practical advice following a detailed risk assessment. The daily visits began on a bank holiday. The carers provided so far, have been friendly, dedicated, experienced and respectful. They have provided the bespoke support we needed at short notice and exceeded our expectations in every regard. Thank you.

Reply from kirsty Clarke, Admin at HomeCall HomeCare

Thank you, Nicholas, for your kind review, we really appreciate your feedback. We are so pleased both you and your family are happy with our high standards.


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Review from Tara S (Sister of Client) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm not sure how I would have coped without this company. They were absolutely wonderful during a very difficult time. The hospital would not release my sister without extra care in place. This was difficult with so many people away in August and myself, also trying to get away. They really stepped
up and everything was in place with no fuss!

Reply from Danielle Smith, Care Coordinator at HomeCall HomeCare

Thank you for your positive feedback, Tara. We understand how difficult it can be to look after loved ones from a distance and are so pleased to know that both you and your sister were reassured by the quality of care our angel staff provided.


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Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for HomeCall HomeCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for HomeCall HomeCare is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for HomeCall HomeCare is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

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Dunni Ilori

Job Title: Managing Director

Joined: 2019

In the past fifteen years, I was an Administrator of a Skilled domiciliary care agency in the United States of America. That experience of managing a home health agency propelled me to HomeCall.


I have always been passionate about providing affordable and quality domiciliary care to young adults and the elderly. Home is where the heart is and providing care to senior clients in the comfort of their homes enables seniors to age in place.


Over the years, I have served my community in various voluntary capacities. HomeCall provides me with the opportunity to serve my community. Nothing gives me more pleasure and satisfaction than to see clients thrive at home!


Frequently Asked Questions about HomeCall HomeCare

What Type of Services does HomeCall HomeCare offer?

HomeCall HomeCare offers Home Care.

How many Carers does HomeCall HomeCare employ?

HomeCall HomeCare employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HomeCall HomeCare to verify any information. View our terms and conditions. HomeCall HomeCare has a Platinum Service – more info.