Angel Approved - Care at Home

As the Director and Registered Manager of Angel Approved Ltd, Thomas leads with a vision of delivering compassionate, high-quality home care that genuinely improves lives. With years of hands-on experience and a deep-rooted commitment to excellence, Thomas founded the agency to set a new standard in care, combining a person-centred approach with a strong focus on compliance and integrity.

Thomas brings an extensive background in healthcare management and has built Angel Approved Ltd from the ground up, overseeing everything from day-to-day operations to strategic planning. As the guiding force behind the agency, Thomas is dedicated to supporting each team member in providing outstanding service while fostering a positive, collaborative workplace culture. Known for their leadership and hands-on approach, Thomas is involved in every aspect of the agency, ensuring that each client receives personalized, respectful, and reliable care.

Under Thomas’s guidance, Angel Approved Ltd upholds the highest regulatory standards and is committed to continuous improvement. Thomas’s leadership ensures that the agency remains at the forefront of the home care industry, always prioritizing the well-being of clients and the professional growth of staff. Their vision for the agency is clear: to create a safe, supportive environment where clients and caregivers alike can thrive.

With a strong belief in the power of compassion and integrity, Thomas leads Angel Approved Ltd with dedication, vision, and a heart for making a difference in the community.

Charlotte is the Care Operations Manager at Angel Approved Ltd, where she oversees the daily operations of our care services. With over 5 years of experience in the care industry, Charlotte brings a wealth of knowledge and expertise in managing complex care needs and ensuring smooth operations for both clients and staff.

A natural leader with a passion for delivering high-quality care, Charlotte is responsible for coordinating care teams, managing staffing schedules, and ensuring that our services are consistently delivered to the highest standards. She works closely with our team of caregivers to ensure they have the support and resources they need to provide exceptional, person-centred care.

Charlotte’s background in both hands-on caregiving and operational management makes her uniquely qualified to bridge the gap between care delivery and business operations. She is highly skilled in identifying areas for improvement and implementing strategies to enhance efficiency, client satisfaction, and staff performance. Charlotte’s problem-solving approach ensures that any challenges are swiftly addressed, minimizing disruption and ensuring continuity of care for all clients.

Known for her clear communication, organizational skills, and commitment to excellence, Charlotte fosters a positive work environment that encourages collaboration and professional growth. She is dedicated to maintaining a high level of care quality and operational efficiency while ensuring that every client receives the personalized attention and support they deserve.

At the heart of Charlotte’s work is her unwavering commitment to improving the lives of our clients and ensuring that Angel Approved Ltd continues to set the standard for outstanding home care services.

With a wealth of experience in healthcare and a passion for providing exceptional care, Cassandra plays a pivotal role as our Care Quality Manager. She is dedicated to ensuring that all our services meet the highest standards of quality and compliance.

Cassandra has worked in the home care sector for over 20 years, with expertise in both care delivery and regulatory requirements. Her background includes roles in clinical leadership, auditing, and training, allowing her to bring a comprehensive approach to her responsibilities. She is committed to safeguarding the well-being of our clients by implementing rigorous quality assurance processes and continuously reviewing care practices to promote excellence.

Known for her attention to detail and strong problem-solving skills, Cassandra is always striving to improve the quality of care provided by our team. She works closely with caregivers and senior management to foster an environment of ongoing learning and development. Her ability to build strong relationships with clients and staff alike ensures that we consistently deliver compassionate, person-centred care.

Cassandra is also responsible for maintaining compliance with all relevant healthcare regulations, ensuring that our services adhere to the latest guidelines and best practices. She is dedicated to maintaining our reputation for delivering reliable and trustworthy care, always putting the needs of the people we serve first.

In her role, Cassandra is a driving force behind our commitment to continuous improvement, and she plays a crucial part in maintaining the highest levels of care quality at Angel Approved Ltd.

As the HR and Compliance Manager at Angel Approved Ltd, Anneka Johnson plays an essential role in building a positive, high-performing team and maintaining a compliant, ethical workplace. With a background in both human resources and regulatory compliance, Anneka ensures that our agency meets all legal standards while fostering a supportive and inclusive environment for our staff.

Anneka brings over 10 years of experience in HR and compliance within the healthcare sector. Her expertise includes recruitment, staff development, policy implementation, and rigorous adherence to industry regulations. She works closely with each team member, guiding them through professional growth and ensuring they feel valued and supported in their roles. Anneka’s deep understanding of care industry standards allows her to implement practices that safeguard both clients and staff, promoting trust and accountability across the agency.

Known for her empathy, attention to detail, and dedication to fairness, Anneka ensures that our agency upholds the highest ethical standards in all areas of care and employment. She is proactive in addressing compliance issues and works diligently to create a workplace culture that aligns with our agency’s values and mission.

Anneka’s approach to HR and compliance strengthens our team and enhances our commitment to quality care. Her work ensures that Angel Approved Ltd remains a trusted provider, focused on safety, integrity, and the well-being of both our clients and caregivers.